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3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Stress Free has a great team, who will work with you and get the job done. I had a oil pan and valve cover replacement, they contacted my warranty company and got all of that taken care off in which I didn't need to do anything. They took care of it which was a huge burden off of my shoulders. And the work was done as soon as my warranty was approved.
Business response:
Thanks for sharing your experience! We're glad to hear that everything was quick, easy, and professional. It's great to know your inspection and recommendations were prompt and that your vehicle was done on time. Thank you and have a wonderful Stress-Free day!
Stress free is literally that, stress free. Setting up the appointment was really is. They walk you through everything, they literally will text you every single update. Tell you things about your car that you may or may not have known about. They are professional and I will always go back to them for anything with my car. Thank you stress free!!
Business response:
We appreciate your feedback and are pleased to learn that your experience was stress-free. Thank you for entrusting us with your vehicle, Adriana.
I was very happy with my service at Stress-Free Auto Care. I went in for an alignment and was very impressed with the free inspection and accompanying detailed pictures and report. They ended up saving me hundreds of dollars on a scheduled maintenance. Thank you!
Business response:
Thank you for your review! So glad our free inspection and detailed report helped save you hundreds on maintenance, Jessie!
great experienc. good customer service. They send text updates on time and you can even watch them working on your vehicle. it's affordable and they help with getting coupons deals.
Business response:
Thank you for your review! We're absolutely thrilled to hear that you had a great experience with us and that you appreciated our good customer service. It's wonderful to know that our text updates system worked well for you, keeping you informed on time throughout the service process. We're also delighted that you found value in our vehicle viewing feature that allows customers to watch us working on their vehicle - we believe transparency is key in building trust with our customers. It's fantastic that you found our servic... read more
Great service, keeps me updated at every turn and corner. Enjoyable to work with.....
Business response:
We really appreciate you sharing this! Keeping you informed every step of the way is something we take seriously, so it’s great to hear that stood out and made your experience enjoyable. Thanks again for the kind words—we’re always here when you need us. Thank you and have a wonderful Stress-Free day!
Honest diagnostics and fair pricing. Very comprehensive auto inspections. Provides customers with all potential options without adding pressure for repairs. Offers Uber or provides in-house transportation within reasonable distance for repairs projected to take several hours.
Business response:
Thank you so much for taking the time to share such a thoughtful review! We’re really glad to hear you felt confident in the diagnostics and pricing, and that our team made the process informative without any pressure. It’s important to us that you have all the options so you can make the best decision for your vehicle. We’re also happy the transportation options helped make things a bit more convenient while your car was with us. We truly appreciate your trust and support, and we’re always here whenever you need us. Thank ... read more
Professional, courteous, helpful, transparent, thorough, quality work and delivery. Fair pricing for the Bay Area.
Business response:
Thank you so much for the thoughtful feedback! Professional, courteous, transparent, and thorough is exactly the experience we aim to provide every day. It’s great to hear that the quality of the work and the overall process stood out to you. We also appreciate you recognizing the value in the pricing, especially here in the Bay Area. Our goal is always to deliver quality service you can feel confident about. Thanks again for trusting us with your vehicle. Have a wonderful Stress-Free day!
Great service! I take my Tesla here and tell my family to come here. The info you get while your car is being service is amazing!
Business response:
This is so great to hear — thank you! We truly appreciate you trusting us with your Tesla and even recommending us to your family — that means everything to our team. Providing clear, detailed updates while your car is being serviced is something we take a lot of pride in, so we’re glad that stood out to you. Thank you again for your support and for spreading the word. We’re always here whenever you need us. Have a wonderful Stress-Free day!
Awesome customer service! I liked that they were in constant contact via text regarding work needed.
Business response:
Thank you so much! We’re glad you appreciated the constant communication by text. Staying in touch and keeping you updated every step of the way is a big part of making the experience feel easy and transparent. Awesome customer service is exactly what we aim for, so it’s great to know it stood out to you. We truly appreciate your trust and look forward to helping you again whenever you need us. Have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.7 star rating with 835 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.