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Stress-Free Auto Care
- Auto Repair
- San Mateo, CA
About this business
Location details
3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Exceptionally amazing service!! We took my sister's mini cooper to Stress-Free Auto Care for the first time the car needed oil change, brake change, and a few other jobs done Neal helped us; he was extremely knowledgeable about all the issues with the car I thought the fixes were going to take 5 hours but they were all done in less than 3 hours! The car runs great now I'm so glad I found this place. I'll definitely be coming back Highly recommended!
Business response:
Thank you so much for the fantastic review! We’re thrilled to hear that Neal and the team took such great care of your sister’s MINI Cooper. It’s wonderful to know that Neal was able to explain the vehicle’s needs clearly and that we completed the oil change, brake service, and other repairs much sooner than expected. We’re especially happy to hear that the car is running great again! Thank you for giving Stress-Free Auto Care a chance and for trusting us with your first visit. We truly appreciate your recommendation and lo... read more
I came in for an oil change and had some squeaking with my brakes so I needed a brake inspection done as well. They finished the inspection and oil change in about two hours and since I needed new brakes they waived the fee for the inspection. Very thorough service and Raymond at the front was very nice. They sent constant updates and everything is electronically tracked with the full breakdown of each service. I would say that service per hour is a little pricey but it's fair for the quality.
Business response:
Thank you for taking the time to share such a detailed review! We’re glad Raymond and the team took great care of you and were able to complete both your oil change and brake inspection efficiently. We’re also happy you found our inspection process, electronic updates, and detailed service breakdown helpful in understanding the work your vehicle needed. We appreciate your feedback regarding the pricing as well. We understand that quality service is an important investment, and we work hard to provide thorough inspections, c... read more
Stress-Free was just that ... easy to make an appointment; they keep in contact with you both through email and text (my favorite). They have a very easy-to-use way of approving updated estimates on your phone. And the service was done quickly! The front office is roomy and inviting ... easy parking even on El Camino Real. Highly recommend!
Business response:
Thank you for your wonderful review! We're thrilled to hear that your experience truly lived up to our name. Making the repair process easy and convenient is exactly what we strive for, so it's great to know that scheduling your appointment, receiving updates by text and email, and approving estimates from your phone all helped create a seamless experience. We're also glad you appreciated our comfortable front office, convenient parking, and quick service. Providing clear communication, transparency, and convenience from st... read more
Came with my cousin to buy Sorento, Mike Amin is the best, very professional, helpful and Knowledgeable. highly recommended.
Business response:
Thank you for your kind review! We're thrilled to hear that Mike Amin provided you and your cousin with such a professional, helpful, and knowledgeable experience. We'll be sure to share your compliments with him. We truly appreciate your recommendation and are grateful for your support. Enjoy the Sorento, and we look forward to assisting you again in the future!
stress free auto provided be amazing on a very frustrating day. They were very kind and although they didn't have a diagnostic tech on site that day, they did what they could to support me in figuring out my issue. Major shoutout to Nick, Nef & John for their great service
Business response:
Thank you for sharing your experience! We’re glad our team was able to support you on a frustrating day, even without a diagnostic technician available at the time. It means a lot to hear that Nick, Nef, and John provided kind and helpful service while doing everything they could to assist you in understanding the issue. We’ll be sure to pass along your shoutout to them—they’ll really appreciate it. Thank you for choosing Stress Free Auto Care and for your understanding. We’re always here to help whenever you need us!
I had scheduled a tire rotation for 3:00 p.m. Upon my arrival, I was informed that the service would require two hours, which I presumed was due to a backlog. This extended timeframe for a routine tire rotation was unexpected. However, the front desk representative proactively intervened, stating, "Let me see what I can do." As a result, an immediate service was arranged, and I was able to depart within 30 minutes.
Business response:
Thank you for sharing your experience! We appreciate your patience and understanding upon arrival. While there was an unexpected delay in timing, we’re glad our front desk team was able to step in and get your tire rotation completed much sooner than anticipated. Providing prompt, helpful service and finding solutions in real time is exactly what we strive for. We truly appreciate your feedback and your trust in Stress Free Auto Care. Thank you for choosing us—we look forward to serving you again!
Reliable but pricey auto service. Resolved my issue but charged like a dealership. Would recommend with the cost in mind.
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear we were able to resolve your vehicle’s issue and get you safely back on the road. We understand your concern regarding pricing. We aim to provide high-quality parts, skilled workmanship, and thorough inspections to ensure long-term reliability, and we also strive to be transparent with every recommendation and estimate. We truly appreciate your recommendation and your honesty. If you ever have any questions about a future estimate or service, we’re al... read more
Best auto care shop I've ever been to! The technology they use is very efficient and modern (text messages, emails of all notes and invoices, real time updates, etc). Nick was very professional and kept me updated on my car! The whole process was so easy and truly stress free. Would highly recommend!
Business response:
Thank you for your amazing review! We're thrilled to hear that your experience stood out as the best you've had and that you found our technology and updates helpful throughout the process. It's great to know Nick provided professional communication and kept you well-informed every step of the way. We truly appreciate your recommendation and your trust in Stress Free Auto Care. We're always here to make your future visits just as easy and stress-free!
like that they send you updates on your car and you can also watch them work from home.
Business response:
Thank you for your review! We're absolutely thrilled to hear that you had a great experience with us and that you appreciated our good customer service. It's wonderful to know that our text updates system worked well for you, keeping you informed on time throughout the service process. We're also delighted that you found value in our vehicle viewing feature that allows customers to watch us working on their vehicle - we believe transparency is key in building trust with our customers. It's fantastic that you found our servic... read more
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.7 star rating with 883 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is open now. It will close at 6:00 p.m.