This profile has been claimed by the business owner or representative.
3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
These guys are the real deal. I don't use the write any reviews but these guys are genuinely very caring, very professional, and really great at their job. I would recommend them to anyone. Zane helped me today and he is beyond awesome. Please try them. You will be very happy you did!
Business response:
Thank you so much for the awesome 5-star review! We’re thrilled to hear that you had a great experience with us and appreciated our work, pricing, and same-day appointment availability. We're honored to be your new "go-to" for auto care, and we look forward to seeing you again! Best regards, Sanjeev Pal General Manager, Stress Free Auto Care
friendly people, so helpful and they did a great job! very satisfied. I will comeback if I ever have a problem next time. Keep up the good work guys.
Business response:
Thanks so much for your kind words! It’s awesome to hear that you had a great experience with our helpful team and are happy with the job done. We look forward to seeing you again whenever you need us. Keep on cruising, and have a wonderful Stress-Free day!
The price was right the job was good. The staff was excellent. It was a great experience.
Business response:
Thanks for the awesome review! We're thrilled to hear you found the price agreeable and the job well done, and that our staff made your experience excellent. We hope to see you again soon for your future auto needs. Thank you and have a wonderful Stress-Free day!
The best auto shop in the bay area. Clear explanations and price transparency. Quality work. Easy to make appointments online, convenient text updates, they even paid for my ride home so I didn't have to wait for the car. Amazing crew - thank you Ross & Team!
Business response:
Wow, it sounds like you had a great experience with us, and we couldn't be happier to hear it! Transparency, quality work, and convenience are what we strive for, and it's awesome to know Ross & Team hit the mark for you. Thanks a bunch for sharing your positive vibes and for choosing our auto shop. We can't wait to welcome you back. Have a wonderful Stress-Free day!
Best garage I have been to since I started driving in 1985. They are very courteous and friendly. The work was done quickly for a great price, the live video feed and texting and communication is awesome.
Business response:
Thank you for sharing your positive experience with us. We are thrilled to hear that our dedication to courteous service, efficient work, and transparent communication through live video feeds and texting has stood out to you as the best since 1985. It is our goal to provide exceptional service at a great value, and we're glad to have met your expectations. Your feedback is greatly appreciated, and it motivates us to continue our commitment to excellence. Thank you and have a wonderful Stress-Free day!
Quick and honest service. I have been here twice now and appreciate how quickly I can get an appointment. Good communication from staff.
Business response:
Thank you so much for taking the time to share your positive experience with Stress Free Auto Care! We're thrilled to hear that you found our service quick and honest during your visits. Providing convenient and efficient service is one of our top priorities, and it's fantastic to know that you've experienced that firsthand. We truly value your feedback on the ease of scheduling appointments and the effective communication from our staff. Our team works hard to ensure that our customers have a stress-free and transparent au... read more
As always, they were respectful and did their job well, even in my first exprience of human falt which was their technician falt happened they corrected it as it should. Thanks, Sanjeev for your professional behavior.
My Elantra 2013 had developed a power-steering wobbling problem. Hyundai extended warranty had expired a couple months back. I got the work done at Stress Free Auto Care. Sanjeev, the manager, was extremely cordial and professional. The work was done efficiently and with courtesy.
Business response:
Thank you so much for taking the time to share your experience with Stress Free Auto Care! We're thrilled to hear that you had a positive encounter with our team and that Sanjeev, our manager, provided you with cordial and professional service. It's always rewarding for us to know that our customers appreciate the efficiency and courtesy with which we handle their vehicle concerns. We understand that dealing with power-steering issues can be stressful, especially when the warranty has expired, but we're delighted that we co... read more
They say they have no record of me despite me scheduling online for their san mateo location. I actually tried to go twice and was sent away in tears. I was told it was probably and engine that I would need to go to a dealer and spend about 8000 to fix. They said I needed a whole new engine. They would not even put it on a machine nor do diagnostics. They literally sent me away in tears and I did not know what to do. I asked chat GPT what the symptoms were and then I went to a DIFFERENT company. They actually took the time t... read more
Business response:
Hello, We take all feedback seriously; however, this review does not appear to be related to our business. We do not have any record of this name or vehicle in our system, and the situation described is not familiar to our team. Additionally, we do not quote or perform engine replacements, nor would we ever recommend an $8,000 engine repair as described here. Because of these inconsistencies, it seems this review may have been intended for a different shop. We encourage the reviewer to contact us directly so we can clarif... read more
Stress-Free Auto Care has a 4.7 star rating with 816 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.