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3825 S El Camino Real, San Mateo, CA, 94403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I brought my car to Stress-Free Auto Care in San Mateo and was blown away by the experience. From the moment I walked in, the staff were professional, transparent, and genuinely friendly. They explained everything clearly, gave me honest options without any pressure, and even sent detailed updates with photos throughout the repair process. The shop was clean, organized, and efficient -- exactly what you want when you're trusting someone with your car. Pricing was fair (no surprise add-ons), and the turnaround time was faste... read more
Business response:
Thank you so much for the thoughtful and detailed review — this truly means a lot! We're thrilled to hear that your experience at our San Mateo location lived up to the “Stress-Free” name. Transparency, clear communication, and honest service are core values we take seriously, and it’s incredibly rewarding to know they came through for you at every step. We're also glad the turnaround time exceeded expectations and that your car is now running perfectly — that’s the best outcome we could hope for. We’ll be sure to share you... read more
The process for scheduling is easy and the automation keeps you updated. The front desk is very communicative with you in answering any questions you have. We will bring our cars back
Business response:
The process for scheduling is easy and the automation keeps you updated. The front desk is very communicative with you in answering any questions you have. We will bring our cars back
Was in for an oil change and new filter. Unfortunately, my coupon had expired, but they generously honored me with another promotion and gave me a great price. Very satisfied with their service and the included free inspections.
Business response:
That’s great to hear—thank you! We’re really glad the team was able to take care of you with another promo, even though your coupon had expired. It’s all about making sure you leave feeling valued and taken care of. And we’re happy the free inspection added some extra peace of mind! Appreciate you sharing your experience, and have a wonderful Stress-Free day!
I called asking if it was possible to bring my car in the following morning for a oil change and to check on the maintenance required notice they came on in my car the man who answered scheduled me 8 am and I informed him I would need the car back by 4pm. They notified me when they started the inspection on the car , what work was needed and the detailed inspection before moving forward with repairs till I gave them the okay for repairs. Work was completed by 4pm This is the third time I have gone to them on the recommend... read more
Business response:
Thank you so much for the detailed and thoughtful review! We’re really glad the team was able to get you scheduled quickly, keep you informed every step of the way, and have everything wrapped up right on time. That kind of communication and professionalism is exactly what we aim for, and it’s great to hear it made a difference for you. Huge thanks to your son-in-law for the recommendation, and to you for trusting us again and spreading the word to friends and family—that means everything to us! No worries at all about the... read more
The quality and efficiency of this business lets me do what I need to do in the day while they see to the care and maintenance of my car... let's not forget the value of the buck well spent as well.
Business response:
Thank you so much for sharing this! We’re really glad to hear that our service helps you stay on track with your day while we take care of your car—that balance is exactly what we aim for. And it’s great to know you feel the value is there too—your time and your trust mean a lot to us. Thanks again, and have a wonderful Stress-Free day!
AMAZING service and a wonderful facility . They were so kind , got me in quickly and had AC, couch, WiFi, coffee and a bathroom! There was no pressure to get anything else done besides my tire repair . They did a fantastic job and thoroughly made sure I would have no issues with a leak after I left. I cannot recommend them more!!
Business response:
Thank you so much for the awesome review! We're thrilled to hear the team got you in quickly and made you feel comfortable while you waited—AC, coffee, WiFi, and no pressure? That’s exactly how it should be! Glad we could take care of your tire repair thoroughly and give you peace of mind before heading out. We truly appreciate the recommendation, and hope you have a wonderful Stress-Free day!
Probably the quickest and most hassle free Oil Change and Tire Rotation experience I have had. Text messages regarding status were sent to keep me up to date on when my vehicle would be done. Price is reasonable and all recommendations are given with price.
Business response:
That’s exactly what we love to hear—thank you! We’re so glad the oil change and tire rotation were quick and hassle-free, and that the updates helped keep things smooth and clear. Providing recommendations with upfront pricing is all part of keeping things stress-free. Really appreciate you taking the time to share, and hope you have a wonderful Stress-Free day!
Great customer service. knowledgeable and doesn't push services. love the way they show what services are urgent or needed in the future
Business response:
Really appreciate the kind words—thank you! We're all about keeping things honest and low-pressure, so it's great to hear the service recommendations felt clear and helpful. That breakdown of urgent vs. future needs is exactly how we aim to keep you in control. Have a wonderful Stress-Free day!
Really great service, no Stress and they did a full inspection for half the price I'm charged at BMW.
Business response:
Thanks for sharing your experience! We're glad to hear that everything was quick, easy, and professional. It's great to know your inspection and recommendations were prompt and that your vehicle was done on time. Thank you and have a wonderful Stress-Free day!
Stress-Free Auto Care has a 4.7 star rating with 816 reviews.
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.