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Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Rick from Stress-Free did a great job of explaining costs and pointing out potential issues with their inspection process at Stress-Free. My jaw dropped when I was told the oil change on my BMW X3 was nearly $345 so there is a part of me that feels I got played. I mean it's about $100 more then I expected to pay. Rick relayed how I must get this particular type of Synthetic Oil (European) offered. I suspect an upsell there as even for a Beamer that is incredibly expensive. Rick was nice and I did want the best oil for my ve... read more
Business response:
Really appreciate you taking the time to leave this honest and detailed review. It’s great to hear that Rick took the time to walk you through everything and that the service itself was fast and responsive. We totally get how pricing—especially for specialty oil on European models—can catch you off guard. It’s never our goal to make anyone feel pressured, so your feedback is super helpful. We're glad you still felt taken care of and that you're planning to come back. We'll be ready to help whenever you need us! Thank you ... read more
Thanks for the great service. Rick kept me updated the whole time on my car. Love the fact that they did a full car inspection to give me an idea of what needs to be done but had no pressure and doing any of the work. thanks for the wonderful service would recommend you guys to my friends and family.
Business response:
That means a lot—thank you! We're so glad Rick kept you in the loop and that you appreciated the full inspection without any pressure. It’s all about giving you the info you need so you can make the choices that feel right for you. We truly appreciate the recommendation and hope to see you (and your friends and family!) next time. Thank you and have a wonderful Stress-Free day!
Being retired from the marketing/sales industry, I was very impressed with the customer service and the knowledge of the service rep Dakota and his team. The job was done on time and very reasonable. I will be back. I would recommend this new auto repair and tire business in Terrell, Texas with five stars.
Business response:
That means a lot, especially coming from someone with a marketing and sales background! Dakota and the team will be so happy to hear they made a great impression. We truly appreciate your recommendation and five-star support. Looking forward to seeing you again—have a wonderful Stress-Free day!
Thank you to Jim, Rick and all staff for welcoming and being excellent at what they do! I recommend coming here for service god bless
Business response:
That’s so great to hear! Jim, Rick, and the team will be thrilled to know they made your experience a great one. We truly appreciate your recommendation and kind words. Wishing you all the best—have a wonderful Stress-Free day!
I recently tried Stress-Free Auto Care after my long-time mechanic retired, and I'm so glad I did! Jim was incredibly helpful and friendly. My car was making a horrible noise every time I drove, and he immediately understood my concerns. He explained everything clearly when I dropped off my car, and I really appreciated the text I received with a link to a detailed breakdown of the necessary repairs. The transparency was excellent. He also recommended a few other things that would need to be addressed soon, so I decided to g... read more
Business response:
This is such a fantastic review—thank you for sharing your experience! We know how tough it can be to find a new mechanic you trust, so it’s awesome to hear that Jim and the team made you feel comfortable and informed throughout the process. Transparency and efficiency are what we strive for, and we’re so glad we could get everything taken care of quickly and get rid of that awful noise! We truly appreciate your recommendation and look forward to helping you again in the future. Have a wonderful Stress-Free day!
I've had couple of thing done there and Pencho was the one helping me fix my car. He was very professional and great at explaining the services he was performing on my car. At the check out Mikey was also very professional and nice to talk to. Great job guys, keep up the good work.
I discovered this place after seeing one of their frames on a random person's car, super clever. When I needed a new place for an oil change the name popped into my head! I've been here a few times for oil changes and a diagnostic for my vehicle. Every experience is seamless and easy with this team. I plan to continue to go here for perfect customer service and their no bs way of doing business.
Business response:
Love that our license plate frame led you to us! It’s awesome to hear that every visit has been smooth and hassle-free. We’re all about keeping things straightforward and making car care easy for you. Appreciate your trust and look forward to seeing you next time. Have a wonderful Stress-Free day!
Took my car in for a normal service. Team was super friendly and helpful. The pricing for an oil change and tire rotation was fair! I love that they took pictures of anything they recommended doing at that service or at a future service. I'll be back for my next service.
Business response:
So glad to hear you had a great experience! Transparency is key, and we love that you appreciated the photos and recommendations. Thanks for trusting us with your car—we’ll be here whenever you need us. Have a wonderful Stress-Free day!
I had an amazing experience at Stress-Free Campbell! Jim went above and beyond to ensure my car was running smoothly. Not only did he diagnose the issue quickly, but he also explained everything in detail, making sure I understood the process and my options. The service was prompt, professional, and the prices were very fair. Jim truly cares about his customers and it shows in his work. I left feeling confident that my car was in the best hands. If you're looking for reliable and honest service, Jim is the best in the busine... read more
Business response:
Wow! This is such an awesome review—thank you for sharing your experience! Jim will be so happy to hear your kind words. We’re thrilled that you felt informed, valued, and confident in the service you received. Honest, reliable care is exactly what we strive for! We truly appreciate your recommendation and look forward to helping you again in the future. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.5 star rating with 601 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.