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Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
They performed the service requested, without upselling me on additional service. Rick Lowther ( the service manager)is very friendly and extremely knowledgeable on all things automotive . He took time to show me a the condition of my car through detailed imaging and is honest and trustworthy with
Business response:
We’re so glad to hear Rick made your visit such a great experience! No-pressure service and honest, expert guidance are exactly what we strive for, and it’s awesome that the detailed imaging helped give you full confidence in your vehicle’s condition. Thanks for trusting us—and Rick—with your car care. Thank you and have a wonderful Stress-Free day!
They are the best mechanics I've ever been to and definitely live up to their stress free name! My car broke down on 17 and I had it towed to them because it was the only nearby Triple A option that was still open. I explained to them that I had just bought it from the dealership and wanted just a general inspection so I could in Rick's words "have ammo" when I went back to the dealership. I then got a call from who I believe was the owner saying that I needed to take it back to the dealership, that he didn't feel comfortabl... read more
Business response:
They are the best mechanics I've ever been to and definitely live up to their stress free name! My car broke down on 17 and I had it towed to them because it was the only nearby Triple A option that was still open. I explained to them that I had just bought it from the dealership and wanted just a general inspection so I could in Rick's words "have ammo" when I went back to the dealership. I then got a call from who I believe was the owner saying that I needed to take it back to the dealership, that he didn't feel comfortabl... read more
Jim is fantastic in helping his customers. I am impressed how he explained everything and was carrying on addressing my needs. I have been a customer for years and will continue to be one going forward.
Business response:
We can’t thank you enough for your continued loyalty and kind words! Jim will be so happy to hear that his thorough explanations and dedication made such a strong impression. He truly takes pride in making sure every customer feels heard and supported, and it means the world to know that’s kept you coming back over the years. We're honored to have earned your trust, and we’ll always be here to keep things running smoothly and Stress-Free for you! Thank you again, and have a wonderful Stress-Free day!
Excellent service! All work was top notch. And the price was amazingly affordable. I can't recommend this place enough
Business response:
We’re so thrilled to hear everything was top notch and that the pricing felt just right—that’s the kind of experience we always aim for! Thanks a ton for the kind words and that glowing recommendation. We truly appreciate your support. Thank you and have a wonderful Stress-Free day!
We brought my Mercedes in for an alignment, and Stree Free in Campbell made the service easy. Fair price, free 53 point check with pictures, text updates, and good explanation = I'll be back with another one of our cars. Thanks guys!
Business response:
That’s exactly what we love to hear—thank you so much! We’re glad the Campbell team made things simple and smooth for you. From the fair pricing to the picture-filled 53-point check and text updates, it’s awesome to know the experience hit all the right notes. We’ll be ready whenever your next car needs some care. Thanks again, and have a wonderful Stress-Free day!
Rick from Stress-Free did a great job of explaining costs and pointing out potential issues with their inspection process at Stress-Free. My jaw dropped when I was told the oil change on my BMW X3 was nearly $345 so there is a part of me that feels I got played. I mean it's about $100 more then I expected to pay. Rick relayed how I must get this particular type of Synthetic Oil (European) offered. I suspect an upsell there as even for a Beamer that is incredibly expensive. Rick was nice and I did want the best oil for my ve... read more
Business response:
Really appreciate you taking the time to leave this honest and detailed review. It’s great to hear that Rick took the time to walk you through everything and that the service itself was fast and responsive. We totally get how pricing—especially for specialty oil on European models—can catch you off guard. It’s never our goal to make anyone feel pressured, so your feedback is super helpful. We're glad you still felt taken care of and that you're planning to come back. We'll be ready to help whenever you need us! Thank you ... read more
Stress-Free Campbell is a trustwothy auto care business. Rick and Jim are top notch at their jobs. They are knowledgeable and are easy to write with. They give you advise and recommendations you can trust. The technicians are skilled and experts in the jobs. I highly recommend them to you when your vehicle needs service.
Business response:
Cullen, it has always been a pleasure working on your Honda and your Infiniti. We appreciate your continuous patronage and referrals and we really enjoy conversing with you. Clients like yourself that appreciate all the efforts we make for the experience to be a pleasant one make it all worth while. Once again, on behalf of the team, thank you for your kind words of encouragements. Have a great day.
Thanks for the great service. Rick kept me updated the whole time on my car. Love the fact that they did a full car inspection to give me an idea of what needs to be done but had no pressure and doing any of the work. thanks for the wonderful service would recommend you guys to my friends and family.
Business response:
That means a lot—thank you! We're so glad Rick kept you in the loop and that you appreciated the full inspection without any pressure. It’s all about giving you the info you need so you can make the choices that feel right for you. We truly appreciate the recommendation and hope to see you (and your friends and family!) next time. Thank you and have a wonderful Stress-Free day!
Being retired from the marketing/sales industry, I was very impressed with the customer service and the knowledge of the service rep Dakota and his team. The job was done on time and very reasonable. I will be back. I would recommend this new auto repair and tire business in Terrell, Texas with five stars.
Business response:
That means a lot, especially coming from someone with a marketing and sales background! Dakota and the team will be so happy to hear they made a great impression. We truly appreciate your recommendation and five-star support. Looking forward to seeing you again—have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 622 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open at 8:00 a.m.