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Stress-Free Auto Care
- Auto Repair
- Campbell, CA
About this business
Location details
2970 S Winchester Blvd, Campbell, CA, 95008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 6:00 p.m. | |
| Tue | 08:00 a.m. to 6:00 p.m. | |
| Wed | 08:00 a.m. to 6:00 p.m. | |
| Thu | 08:00 a.m. to 6:00 p.m. | |
| Fri | 08:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 4:00 p.m. | |
| Sun | 08:00 a.m. to 4:00 p.m. |
From the get go it was easy to make an appt. They are very attentive and receptive to my needs. The staff made everything easy and simple..."stress free!" I would definitely return and bring them back my business.
Business response:
Thank you for the wonderful feedback! We’re so glad to hear that scheduling an appointment was easy and that our team was attentive to your needs. Making everything simple and "stress-free" is exactly what we aim for! We’re thrilled to know you’d return and trust us with your business again. We’re here anytime you need us—have a fantastic Stress-Free day!
Knowledgeable but my problem was too extensive and requires the dealership. But thanks Guys. Posted pics
Business response:
Thank you for the kind words and understanding! While we couldn’t fully resolve your issue this time, we’re glad we could provide some insight and guidance. If you ever need help with anything else, we’re here for you. Wishing you the best with your dealership visit, and have a Stress-Free day!
I brought my car in to fix my flat tire. Depending on the damage, they might have needed to repair 1 tire or replace 2 tires. The manager, Rick, was informative and helpful in explaining the different scenarios. He's also a really nice guy and cares about his customers. Thankfully the tire was repairable and I was on my way pretty quickly. I would definitely come back.
Business response:
Thank you for sharing your experience! We're so glad Rick was able to provide clear explanations and options while ensuring you felt cared for throughout the process. It's great to hear your tire was repairable and that you were back on the road quickly! We’re here anytime you need us and look forward to helping you again in the future. Have a wonderful Stress-Free day!
I was happy with the service and the people who I have interfaced with for many years now. And I'm really glad that they kept many of the old team members from when the shop was called "Made in Japan". I started coming here 4-5 years ago because this place was closer to me that Michael and Company in downtown San Jose where I was a customer for many years. So the issue that I have with "Stress Free" is that it no longer has a free shuttle service for customers who live nearby. They cover $15 via Lyft. And for me on the Satur... read more
Business response:
Thank you for sharing your honest feedback and for being a loyal customer for so many years! We’re thrilled that you’ve had positive experiences with the service and team, especially the familiar faces from the “Made in Japan” days. It’s clear you’ve placed a lot of trust in us, and that means so much. We understand your frustration regarding the shuttle service, and we sincerely apologize for the inconvenience. While we aim to make transportation as seamless as possible with the Lyft credit, we realize it may not cover al... read more
I had a great experience there. Customer service gets top priority. The nicest help, in the office and in the garage. Everything very well explained, often with photos to show the problem. They even give a $15 credit toward using Lyft to take you to your next destination (ie home or work, etc.), and to bring you back when the car is ready.
Business response:
Thank you for sharing such a thoughtful review! It’s wonderful to hear that you had a great experience and felt customer service was a top priority—we work hard to make sure you’re taken care of every step of the way. Using photos to explain the issues is all about keeping things clear and transparent, and we’re glad that stood out to you. The Lyft credit is just a small way we try to make things even more convenient for you. Looking forward to helping you again in the future. Have a wonderful Stress-Free day!
Rick and the team at Campbell always take good care of me and my 2002 Mitsubishi. Sometimes I'll show up on very short notice but they'll get my car in for service! You'll get what you pay for and that's great value for your dollar.
Business response:
Rick and the team will be so happy to hear this—thank you! It’s awesome to know they’ve been able to take such great care of you and your 2002 Mitsubishi, even on short notice. Providing great value and dependable service is exactly what we strive for. We truly appreciate your trust and support. Have a wonderful Stress-Free day, and we’ll see you next time!
Great staff. Very thorough with inspection and even sent me a video of what they saw wrong. Finished the job even quicker than I expected. On the expensive side but comparable to others in the area, that's just the Bay Area. Overall very happy with the job and customer service!
Business response:
Thanks so much for the thoughtful review! It’s great to hear that our team’s thoroughness and the inspection video made a positive impact—it’s all about keeping you informed every step of the way. We know Bay Area prices can be tough, but we’re glad you felt the value matched the service and care we provided. So happy you’re satisfied with the job and our customer service. Have a wonderful Stress-Free day, and we hope to see you again!
Friendly service and clear explanations about proposed work. I trust them with my vehicles.
Business response:
Thank you for the trust and the kind feedback! We’re glad to hear that our friendly team and clear explanations made you feel confident in the care of your vehicles. Earning your trust is our top priority, and we’re here anytime you need us. Have a wonderful Stress-Free day!
Friendly , helpful and knowledgeable. From the moment I walked in I felt the staff was there to fix my problem. They asked if my issue was covered under dealer warranty, which suggests that they were looking at what was in my best interest. Enjoyed talking to Rick while I waited for the repair. I think I found my new mechanic for all our vehicles.
Business response:
Thank you for sharing your experience! We’re so glad to hear that our team made you feel welcome and truly prioritized what was best for you—even double-checking if your issue might be covered under warranty. It’s great to know that Rick made your wait enjoyable and that you felt confident in choosing us as your new go-to mechanic. We’re honored to take care of your vehicles and look forward to building that trust over time. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 736 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.