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Stress-Free Auto Care / Joel's Automotive
- Auto Repair
- Montclair, CA
About this business
Stress-Free is a tech-enabled services company that focuses on building a national automotive brand. The company acquires and manages local automotive service shops, transforming antiquated service centers into tech-enabled and professionally managed shops for the next generation of vehicles.
Location details
5512 Arrow Highway, Suite A, Montclair, CA, 91763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was very satisfied with the service that I received here. They are friendly and knowledgeable. The waiting area was comfortable and relaxing. They are honest and reasonably priced. I would recommend them to my family and friends.
Business response:
Thank you so much for sharing this lovely feedback! We’re so happy to hear you were very satisfied with your visit and that our team came across as friendly, knowledgeable, and honest — that’s exactly what we strive for. It’s great to know you found the waiting area comfortable and relaxing and that our pricing felt reasonable to you. Your recommendation to family and friends truly means a lot to us! Thank you again for your kind words and support. Have a wonderful Stress-Free day!
I had an amazing experience at Stress-Free Auto Care! The staff were super friendly and knowledgeable, making the whole process a breeze. I really appreciated their transparency about the costs and timeline - no hidden fees at all! My car runs better than ever. Highly recommend for anyone needing reliable auto repair!
Business response:
Thank you so much for this amazing and detailed feedback! We’re thrilled you had such a great experience with us and that our friendly, knowledgeable team made everything smooth and easy for you. It’s wonderful to hear you appreciated the transparency about costs and timelines — we know how important it is to avoid surprises! And we’re so happy your car is running better than ever after your visit. Your high recommendation means the world to us. Thank you again, and have a wonderful Stress-Free day!
Took my car to stress free auto and they took care of everything I needed. It was very easy to speak to someone over the phone and kept me updated on my car services. All done within a day. Thank you and I'll def come back soon!
Business response:
Thank you so much for sharing this awesome feedback! We’re really happy to hear that everything went smoothly for you and that our team made it easy to communicate and stay updated. Getting all your services done within a day is something we know can make a huge difference, so we’re thrilled we could deliver that for you. We truly appreciate you choosing Stress-Free Auto and can’t wait to welcome you back next time. Thank you again, and have a wonderful Stress-Free day!
Hit something in the freeway and it knocked off the front of my splash guard. These guys took me in right away, did a full inspection, sent photos of the damage and get to work on my 20 year old car. It runs like a top and feel like I could drive across the country
Business response:
Thank you so much for sharing this—it’s awesome to hear that we could get you in right away and take care of your car after that unexpected freeway mishap! We’re so glad the photos and inspection helped keep you in the loop, and even more thrilled that your 20-year-old car is running like a top again. It means a lot that you feel confident enough to hit the road for a cross-country drive—we love helping keep our customers safe and worry-free. Thanks for trusting us, and have a wonderful Stress-Free day!
Service was alright overall. I came in for a basic oil change and tire rotation. The guy at the front was nice, but I had to wait longer than I expected even with an appointment. Not a huge deal, but I wish they had updated me while I was waiting. Price was fair, and they didn't try to upsell anything crazy, so that's a plus. Not sure if I'd come back, but it wasn't terrible.
The service here is 110%. Communication throughout the process and all work done as promised and on time.
Business response:
That’s amazing to hear—thank you! We’re big believers in keeping you in the loop and delivering exactly what we say, right on schedule. Your 110% means a lot to us, and we’re so glad your experience was smooth from start to finish. Thank you and have a wonderful Stress-Free day!
Fabulous customer service. Omar, Stress-Free Auto Care Master Technician, is awesome. He is knowledgeable, sharp, and he took time to explain what I need to do to get my Lexus RX300 repaired. Omar really made me feel special. Because of Omar, we will spread the word that Stress-Free Auto Care in Montclair, CA is the place to take your car for trust worthy and honest and the best value for your auto repair. Thank you!
Business response:
Thank you so much for the kind words! We’re absolutely thrilled to hear that Omar took great care of you — he really is a gem in our team. It means a lot that he was able to explain everything clearly and make you feel valued. We’ll definitely share your praise with him! We’re so grateful for your support and can’t wait to welcome you back whenever you need us. Thank you and have a wonderful Stress-Free day!
I was skeptical at first because I always went to the mercedes dealership for any services but it got really expensive. So I decided to take a chance and try stress free auto and I was impressed by how professional everyone was and I was updated the whole time with pictures/video and phone calls. I would 100% recommend this to friends and family. Plus the price was good and they price match!
Business response:
We totally get the hesitation—making the switch from dealership service is a big move. So it means *everything* to hear that we impressed you with our professionalism, communication, and value! Our goal is to deliver dealership-level service (or better!) without the steep prices, and we’re really glad that came through in your visit. The updates, calls, and price match are all part of making it easy and stress-free, and your 100% recommendation truly means the world to us. Thanks again for trusting us with your Mercedes—an... read more
I recently had the pleasure of experiencing exceptional customer service at Stress Free Auto Repair, and I can't speak highly enough about the level of care and attention I received throughout the entire process. From the moment I walked in, my mechanic, Kenny, went above and beyond to ensure I was taken care of every step of the way. Kenny's professionalism and dedication to customer satisfaction were immediately evident. He took the time to thoroughly explain the issues with my vehicle, outlined all of my options, and ans... read more
Business response:
Kimberly, this is such an amazing review—thank you for sharing your experience! Kenny and the team will be thrilled to hear how much their professionalism, transparency, and dedication made a difference for you. We know car repairs can be stressful, so it’s great to hear that we were able to make the process smooth and worry-free for you. We truly appreciate your trust and look forward to helping you with any future auto needs. Have a wonderful Stress-Free day!
Frequently asked questions about Stress-Free Auto Care / Joel's Automotive
How is Stress-Free Auto Care / Joel's Automotive rated?
Stress-Free Auto Care / Joel's Automotive has a 4.9 star rating with 369 reviews.
When is Stress-Free Auto Care / Joel's Automotive open?
Stress-Free Auto Care / Joel's Automotive is open now. It will close at 6:00 p.m.