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Stress-Free Auto Care / Joel's Automotive
- Auto Repair
- Montclair, CA
About this business
Stress-Free is a tech-enabled services company that focuses on building a national automotive brand. The company acquires and manages local automotive service shops, transforming antiquated service centers into tech-enabled and professionally managed shops for the next generation of vehicles.
Location details
5512 Arrow Highway, Suite A, Montclair, CA, 91763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I called and requested an oil change and the next day they were able to get me in on my time I showed up and they were very nice the quality of work was good and for the value of the money I had a great experience I was able to wait for my oil change and as I was waiting I was offered coffee and snacks I highly recommend this location for any type of service on your vehicle they are very upfront and text you throughout the whole waiting. It was also no pressure to get extra things done on my vehicle
Business response:
This is exactly the kind of experience we aim for! So glad we could get you in quickly and make your visit comfortable with great service, clear communication, and no pressure. We truly appreciate your recommendation and look forward to helping you again in the future. Have a wonderful Stress-Free day!
Called for an oil change and received an all around car inspection that left me at ease. Customer service was great!
Business response:
Thank you for sharing your experience! We're glad our thorough inspection gave you peace of mind and that you had a great customer service experience. We appreciate your trust and look forward to helping you again in the future. Have a wonderful Stress-Free day!
Awesome service no price haggling they were quick, efficient, respectful, and professional. I'm definitely using their company again. I hope I'm getting Kenny's name right? He was stellar and to the techs? Thank you guys for getting me in and out. I loved getting the texts and calls letting me know my car was ready. They even washed it! Naaa I'm just kidding. Gotcha!!
Business response:
Thank you for the fantastic (and fun!) review! We’re so glad to hear that Kenny and the team provided quick, efficient, and respectful service without any hassle. We’re thrilled you enjoyed the updates via text and call—keeping you in the loop is all part of the Stress-Free experience. And you got us with that car wash joke! We look forward to helping you again anytime you need us. Have a wonderful Stress-Free day!
I was at the beginning of a 12-hour drive, with a flight to catch at the end, when my alternator and battery went out. It was early morning, and when I called Joel, he got me in quickly so I could get back on my way to Colorado. He was kind, professional, and HONEST! As a woman traveling alone, it's good to know that I'm getting honest treatment and a good deal. If I lived in Montclair, Joel's automotive would be my first choice. I can't say enough good things about this establishment!
Business response:
Thank you for sharing your experience! We're so glad Joel was able to help you out in a pinch and get you back on your way safely. It's wonderful to hear that his kindness, professionalism, and honesty made a positive impact, especially during a stressful situation. We appreciate your kind words and are here for you anytime you need us. Thank you and have a wonderful Stress-Free day!
100% customer satisfaction. Was driving car and it slowly started shutting down on me. Called AAA and they gave me a list of business, I chose Joel's being that they had a key drop off overnight box. Come to find out I needed a new alternator and battery, car was ready for pickup within a day and a half. Great staff and workmanship.
Business response:
Happy to hear that it was an easy decision to put your trust in our shop, Brian. With our efficient work, we're glad we were able to help you out so fast. If there's anything else we can do for you, don't hesitate to reach out. Best, Joel L., Owner
I have been to about 20+ different shops in and around the inland empire. Joel's is #1 on my list. I have a backup shop if he is too busy but i always go here first. Never been ripped off from here. When i first starting going i would shop around for better prices but would get crap service. His prices are fair or what i would consider market value. Turnaround time is good. Not sure what some of the other reviews are talking about being ripped off. My wife has gone in by herself and i never told him that she was my wife and ... read more
Frequently asked questions about Stress-Free Auto Care / Joel's Automotive
How is Stress-Free Auto Care / Joel's Automotive rated?
Stress-Free Auto Care / Joel's Automotive has a 4.9 star rating with 346 reviews.
When is Stress-Free Auto Care / Joel's Automotive open?
Stress-Free Auto Care / Joel's Automotive is closed now. It will open at 8:00 a.m.