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Stress-Free Auto Care

4.6

About this business

Location details

5512 Arrow Highway, Suite A, Montclair, CA, 91763, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.6614 reviews
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Felicia W.'s profile image
Felicia W. 
rating
a year ago

Joel's Automotive is the best. Ginna is also great. I received fast and friendly service. Great prices, and awesome atmosphere. This will be the only shop I take my car to from now on! 

Business response:

Thank you for the 5 star rating and your kind words Felicia. We appreciate you trusting us with your vehicle! 

Michael W.'s profile image
Michael W. 
rating
5 years ago

100% customer satisfaction. Was driving car and it slowly started shutting down on me. Called AAA and they gave me a list of business, I chose Joel's being that they had a key drop off overnight box. Come to find out I needed a new alternator and battery, car was ready for pickup within a day and a half. Great staff and workmanship. 

Business response:

Happy to hear that it was an easy decision to put your trust in our shop, Brian. With our efficient work, we're glad we were able to help you out so fast. If there's anything else we can do for you, don't hesitate to reach out. Best, Joel L., Owner 

Terrance W.'s profile image
Terrance W. 
rating
9 years ago

I have been dealing with Joel for 2 years now. He has always been honest and up front about the cost for parts and repairs. Being able to have your car taken car of in a timely manner without having to come back and forth is a big concern for me. I know when Joel fixes my car It is done properly. Joel is very friendly and so easy to talk to. Very polite staff! 

Jonathan S.'s profile image
Jonathan S. 
rating
11 years ago

Finding a good mechanic is hard. But you don't need to search any farther than this shop.Always fair service at a good price. Sells you only the services that you need. And if that isn't enough? This is 1 block from my job. So I can leave the car, walk to work, and walk back when it's ready.If you're in search of a mechanic for your car to call "home", this is the place to go 

El Meoncito 1.'s profile image
El Meoncito 1. 
rating
11 years ago

I have been to about 20+ different shops in and around the inland empire. Joel's is #1 on my list. I have a backup shop if he is too busy but i always go here first. Never been ripped off from here. When i first starting going i would shop around for better prices but would get crap service. His prices are fair or what i would consider market value. Turnaround time is good. Not sure what some of the other reviews are talking about being ripped off. My wife has gone in by herself and i never told him that she was my wife and ... read more

Bradley D.'s profile image
Bradley D. 
rating
3 months ago

My radiator was busted and needed repair everywhere else wasn't gonna have availability until after the holidays. Fortunately, they were available for a drop off same day. They took care of everything. They make sure to clarify with me and communicate with me and everything that needed to be done on my car, including the initial problem and they walked me through the entire process no hidden fees no bullshit no scam like behavior. They were very clear, concise and communicative and that's the one thing I love it's hard to fi... read more

Business response:

Thank you so much for sharing this—your words mean a lot! We’re really glad we could help you out quickly, especially around the holidays when timing can be extra stressful. It’s awesome to hear the team kept everything clear, honest, and upfront throughout the process. That kind of transparency and communication is exactly what we believe in, and we’re so glad it made a difference for you. Thank you and have a wonderful Stress-Free day! 

Dane B.'s profile image
Dane B. 
rating
4 months ago

They need to change there name. Horrible customer service. Was told the wait would be 45 min to 1 hour that was not the case even with an appointment they don't care. Save your time and go to a different shop 

Christopher M.'s profile image
Christopher M. 
rating
9 months ago

I'm really disappointed with the lack of transparency regarding the transmission flush quote I received. I requested a quote through Yelp and was told the estimated cost would be between $170 and $220. Nowhere in that estimate was it mentioned that this price did not include the filter. Once I arrived after driving from Riverside to Montclair. I was informed the actual cost would be closer to $500. This was a frustrating and avoidable experience that wasted my time. In the future, please provide a complete and accurate brea... read more

Business response:

Hello Christopher, We’re genuinely sorry to hear about your experience and understand your frustration. It’s never our intention for any customer to feel dissatisfied with our service. Please know that we take issues like this seriously, and we’d love the opportunity to make things right. If you’d be willing to reach out to us directly, we’re more than ready to discuss this situation with you and help resolve it. We strive to deliver the best service, and your feedback will help us improve. Thank you for bringing this to ... read more

Victoria M.'s profile image
Victoria M. 
rating
a year ago

I came in for AC service and a general vehicle inspection. They wanted to keep my car for 4 days over the weekend which was not expected. They did offer a loaner vehicle but that should not take 4 days. I asked if they could just do the vehicle inspection for my appointment and i would come back later for repairs but he was insistent on doing everything all together. Had it done elsewhere in 5 hours. 

Business response:

Hello Victoria, We’re genuinely sorry to hear about your experience and understand your frustration. It’s never our intention for any customer to feel dissatisfied with our service. Please know that we take issues like this seriously, and we’d love the opportunity to make things right. If you’d be willing to reach out to us directly, we’re more than ready to discuss this situation with you and help resolve it. We strive to deliver the best service, and your feedback will help us improve. Thank you for bringing this to our... read more

Frequently asked questions about Stress-Free Auto Care

How is Stress-Free Auto Care rated?

Stress-Free Auto Care has a 4.6 star rating with 614 reviews. 

When is Stress-Free Auto Care open?

Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.