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Stress-Free Auto Care
- Auto Repair
- Montclair, CA
About this business
Location details
5512 Arrow Highway, Suite A, Montclair, CA, 91763, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told that for sure you guys would find the problem with my car and Mike even said he had a idea what the problem is, but ended up giving a process of elimination solution, in which I would have to pay $800+ for a guess, that night I got a customer service survey from you and I put in it that I had filed a complaint with the Bureau Of Automotive Repair on a couple mechanics and won and the next day Mike reversed his course of a tion, stating he now didn't want to put the sensors in was concerned that I would to spend $8... read more
Business response:
Thank you for your feedback, and we sincerely apologize for the frustration you experienced. We understand how important clear communication is, and we regret that our service did not meet your expectations. We appreciate the opportunity to address your concerns and will use your feedback to improve. We're glad to hear you found a potential solution and wish you the best moving forward.
Thank you for my personalized experience. My vehicle is running better than ever. Honest, straight forward. Thank you
Business response:
Thank you for your kind words! We’re thrilled to hear your vehicle is running better than ever and that you felt the experience was honest and straightforward. Providing personalized care is what we’re all about! We’re here anytime you need us—have a fantastic Stress-Free day!
I recently move to the upland area and I needed my car to be serviced and checked for a few things. I found stress free auto on yelp and gave the gentlemen a call and I'm so glad I did. Kenny and Michael have helped me to much and definitely took some stress away with the constant checkins letting me about my car and what's wrong. These guys really set the bar high for customer service and I really appreciate them all!!!
Business response:
Welcome to the area, and thank you for trusting us with your car! We’re so glad to hear that Kenny and Michael were able to take the stress out of the process for you with their updates and excellent customer service. It’s great to know that we could help make your experience a positive one and that our team set the bar high. We truly appreciate your kind words and look forward to helping you with any future car needs. Have a fantastic Stress-Free day!
honest, kind, knowledgeable, helpful. They send you an electronic version of the inspection they do and recommend repairs from there. They don't try to push you to spend a bunch of money if you don't have to. They were quick and accommodating whenever they could be. I spent a little over $900 on 4 new tires ($710) and an alignment ($149) and taxes and fees. Over all, great customer service and value (: Keep up the great work guys!
Business response:
Thank you so much for the kind words and detailed feedback! We're thrilled to hear that you found our team to be honest, kind, knowledgeable, and accommodating. Providing transparent electronic inspections and recommendations without pressure is part of our commitment to stress-free, customer-first care. We’re glad we could get you set up with new tires and an alignment at a great value while delivering quick and friendly service. Your support and encouragement mean the world to us, and we’ll definitely keep up the great w... read more
From the minute I was greeted when I walked in until I picked up my car when completed the experience was wonderful. High positivity and desire to make the process a good experience for the client. I highly recommend Stress-Free Auto Care.
Business response:
Thank you for such a glowing review! We're thrilled to hear that your entire experience—from the moment you walked in to when you picked up your car—was positive and stress-free. Creating a great experience for our clients is what we strive for, and your recommendation means the world to us. We’re here whenever you need us—have a fantastic Stress-Free day!
The Stress-Free Auto Care is by far the best place I've ever taken my car(2021 Chevrolet Trailblazer) too. The moment I requested help with my vehicles issues on Yelp. Kenny Galves the assistant General Manager of Stress-Free Auto Care reached out via text. We spoke about my car issues and schedule an appointment for the very next morning. The amount of detail and transparency with what the issues were and what the labor cost would be, was something I've never experienced before. Once my vehicle was being worked on. Kenny ... read more
Business response:
Thank you so much for taking the time to share your detailed experience! It’s amazing to hear that Kenny and the team went above and beyond to provide you with exceptional service. Transparency and keeping you informed every step of the way is something we take pride in, so we’re thrilled you found the updates, photos, and detailed explanations helpful. It sounds like your car had quite the challenge, but we’re so glad our technicians were able to diagnose and fix the issue with the brake caliper pin and get your Trailblaze... read more
The service manager, Michael is a stand up guy. I highly recommend these guys. I've been looking for a respectable honest auto shop for a while now and I found them when I took my vehicle in for an A/C coil leak. They worked with my auto warranty and made sure it was all covered. The second time I took it in was for some suspension problems and again they were quick efficient and did a great job keeping me in the loop while they were working on my Armada. They're straight shooters with fair prices, great coffee, wifi and a c... read more
Business response:
Thank you so much for your thoughtful review! It’s fantastic to hear that Michael and the team delivered the honest, dependable service you were searching for. We’re thrilled we could help with your A/C coil leak and suspension issues while making the process smooth and keeping you informed every step of the way. Fair prices, great coffee, WiFi, and a clean waiting room—those are the little touches we’re proud of, and we’re so happy they added to your experience. Knowing we’ve earned your trust means the world to us, and w... read more
I brought my car in for some brake work and Micheal did a great job taking care of me! He was honest and helped me understand what services I'll need in the future so I'm not blindsided next time I come in. Overall great service and a quick turn around time as well.
Business response:
Thank you for sharing your experience! It’s fantastic to hear that Michael took great care of you and provided honest, clear guidance about future services. We’re so glad you felt supported and informed, and that the brake work was done quickly. It’s exactly what we aim for—great service and peace of mind! We’ll be here whenever you need us next. Have a wonderful Stress-Free day!
Friendly trustworthy and dependable Work was done in reasonable time Very happy with all aspects
Business response:
Thank you for the wonderful feedback! We’re thrilled to hear that you found our service friendly, trustworthy, and dependable, and that the work was completed in a reasonable time. Knowing you're happy with every aspect of your experience means a lot to us. We’re here anytime you need us—have a fantastic Stress-Free day!
Frequently asked questions about Stress-Free Auto Care
How is Stress-Free Auto Care rated?
Stress-Free Auto Care has a 4.6 star rating with 646 reviews.
When is Stress-Free Auto Care open?
Stress-Free Auto Care is closed now. It will open tomorrow at 8:00 a.m.