Stuart Crawford

Melinda K. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Time, communication, it was not smooth. We were referred and went went with the Crawford team because of that and we were very disappointed. Thank you Melinda Kunde .....Delta Airlines 

Charles K. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

It took way to long  

Haley L. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Knowledgable and continuously raises the standard of professionalism in the industry.  

Kimberly T. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Everything was great with the team up until closing time.I was supposed to close on Tuesday Aug 25th and on Fri the 22nd I was asked to send in documents as well. I then received an email stating it would take 2-3 business days to process these papers, which I was told there was a rush on them and would not interfere with my closing day. Well my closing day did not happen until Thursday the 27th and I was asked to summit documents everyday to that point,these should've been submitted sooner 

Tyler Eugene M. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

Timely closing! 

Robert Paul B. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

*Portal Software not user friendly or intuitive, uploading documents was okay. If document financial info was posted in the wrong category, it provided confusion on net worth\n*Had to submit many documents multiple times even though no material changes in assets or finance occurred over time\n*Extra effort needed to be more proactive , anticipating required documents. There was multiple times that certain documents were asked for late in the process which required a scramble to keep closing online 

Hana Marie C. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

There was a lack of communication at a few point along the way but when I asked for updates they were provided. 

Keith D. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

The communications was the issue. Your staff wants to do all communications via email and I told them that I am not an email guy, I'm a text guy. It put the burden on me when thing were needed.  

Roxanne E L. 

Verified by V.I.P. Mortgage, Inc.

5 years ago

We appreciated the prompt responses when we initiated a query. We were frustrated that we had to ask for updates for progress rather then receiving updates. We did hear back immediately (same day) and thank you.