Sumner Veterinary Hospital

Julie Streeter Orr 

on Facebook

8 years ago

I waited for hour and half after they drew blood from my pet. They came and tried to check me out, before the doctor even came back to give me results. When I saw the doctor I did not feel she listened to what we told her and she was trying to do procedures that may not be necessary. When I left I realized the doctor had not advise regarding some follow up instructions. When I called back to find out what they were they said they would call back. They never did. 

Tina Ferrier 

on Facebook

9 years ago

I have used Sumner Vet for boarding and daycare for the past three years, and up until recently have been satisfied with their services. However, the last two times I have picked her up from boarding she has been covered in poop and in Sept she came down with kennel cough after boarding. It is completely unacceptable to send a dog home in this condition. Needless to say, I am very disappointed and will not be bringing her back. 

Erica Miller 

on Facebook

9 years ago

If you want your dog to get kennel cough, then definitely board here. Also, when I called to tell them my dog came down with kennel cough the day after bringing her home they didn't seem surprised or care. 

Tom Wilson 

on Facebook

9 years ago

If you have a high standard of care for your animals this is the place to go. Their docs are great and very good at what they do with the run of the mill issues or even the odd. However my 2 complaints for this location is this, they are EXPENSIVE. However i still do go here because to me its worth it than put my animals care to chance with another vet. The other complaint i would have is you have about a 50/50 chance of getting a tech with a chip on her shoulder. This has been our experience for about the past year with bot... read more

Roxanne Johnston 

on Facebook

9 years ago

Expensive pricing. Inflexibility on emergency fees. 

Britni Styron 

on Facebook

9 years ago

Had the worst experience! We boarded our dogs here from wed-fri and packed them a lot food just to be safe. Of course while we were gone they lost their appetite and didn't eat much which we figured would happen so when I called on Wednesday night and asked them to put chicken on their food the employee told me they would. Thursday rolls around and when I called they hadn't put chicken on the food yet so the dogs were still not eating and she asked me if I would like them to put chicken on it and I said yes. Fast forward to ... read more

Wendy Walker 

on Facebook

9 years ago

They took my dog from me and took a really long time to come back into my room. Granted there were also other people there for the emergency night, but someone could check in. Nevertheless my sweet 10 year old dog had a mass next to her heart which was causing difficulty breathing. I chose to let her go that night �� cried fiercely, I'll miss my protector