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Sumner Veterinary Hospital
- Veterinarians
- Sumner, WA
About this business
Location details
16024 60th St E, Sumner, WA, 98390, United States
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I’ve taken a bunch of my dogs here and while my first few visits were excellent, my last two have been absolutely horrifying. Aside from Dr. Lui who has been amazing, the rest of the staff needs training in body language, handling, bedside manner, and general listening skills. Let’s start off with the fact that at the last visit, a tech tried to corner my fear-aggressive dog, who was muzzled for everyone’s safety and literally shaking from fear; she then argued with me that it was fine because she was muzzled and can’t b... read more
Business response:
Thank you for the feedback Becca. We strive to be the best at what we do and deeply care about the safety and well being of all our guests. We want you to know we take this feedback very seriously.
For any of you curious about Missy and her oral surgery update: I went in to my vet (Sumner Veterinary Hospital) and was guilt tripped into getting some of her rotten teeth removed. Logically I understand that worse issues can be caused by mouth disease, so I reluctantly agreed. When the day came to bring her in, I was aware they would be removing 3 teeth. When I picked her up hours later, I was informed they had removed 6 but "they were all very easy to remove because they were very rotten." I left the vet that day after a... read more
I was there 2 weekends in a row. Once with my daughters Lab I was watching. 4 hour wait, $500.00 bill and told he got into THC. Not in my house or yard!!! Fenced yard, and he was never out of my site.� Yesterday was there with one of my cats who was pooping blood. 5 hour wait, $400.00 bill. Exam, blood work, & take home meds. No diagnosis. Everything was normal. They never once acknowledge us, or let us know how much longer it could be. When I called to say I would be bringing the animals in, each time the receptionist was ... read more
2 stars because they're an emergency vet location, otherwise, terrible place. Appear to be padding their rating on google with fake reviews. We are at a new vet in Puyallup and having much better treatment for our pups, no insane wait times in the lobby, etc. Wish we had changed vets years ago.
My normal Vet was booked ,so I had too take my baby girl there yesterday . Waited over 3 hrs too be seen ... I can some what understand that part, but what I didn’t agree with is how your ignored by the staff. Wouldn’t hurt if they would keep you updated and let you know that you have not been forgotten. Staff seeed too be more into socializing with one another than really caring about the patients Coming in the door. Once my baby girl was seen I felt like we were rushed out the door. I have a feeling I’m going too have a... read more
Don’t waste your money. Go to Summit 24 hour instead. There’s also one in Auburn.
RecommendedThe took care of my dog after Edgewood vet killed my dog 🐶 miss my cola bear
Would love a call from the owner!. I can come in any time to discuss a few things that have transpired. 1st time 3 years ago was thrown in my face in front of others, lack of communication on terms of service and plain disrespectful this time around.
3 hour wait to be told 97 for emergency off visit some emergency I waited 3 hours also to be told servers are down and quoted 1500 to do blood work and pull tooth on cat...way overpriced I will drive an hour to my vet thanks for nothing.
Frequently asked questions about Sumner Veterinary Hospital
How is Sumner Veterinary Hospital rated?
Sumner Veterinary Hospital has a 3.8 star rating with 2,427 reviews.
When is Sumner Veterinary Hospital open?
Sumner Veterinary Hospital is open now. It is open 24/7.