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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Friendly and helpful. Changed the oil and gave great recommendations. Will be going back.
Business response:
We appreciate the comments on your experience with us, we hope we can assist you again soon!
GREAT PEOPLE SERVICE WAS DONE PROMPTLY SERVICE ADVISOR WAS ON HIS GAME PLAN
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Our service advisor, Evan was professional, polite and kept me informed of the service.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Routine maintenance was handled efficiently. I dropped off my truck and they sent me a text to notify me it was ready.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
I love going to Surprise Ford, since I bought my truck there they've always had great customer service regardless of the service provider. I feel comfortable this is the shop to go to!
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Raymond was great. Explained everything, was very pleasant, and everything that was explaining to me was done to the vehicle.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Work was completed efficiently. Vehicle was ready when promised.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
They did put the protective coating on my escape and it looks great. However, they did not complete the recall as promised. Disappointed Ford has yet to have the parts according to the service guy to complete it.
Business response:
We understand your frustration regarding the current parts shipment delays and appreciate your patience. We will be in touch with updates on the delivery status but in the meantime if you have any questions or additional concerns please feel free to our Service Director, Anoeil Atenousazar, at 623-666-8577. Thank you!
I am an auto technician (retired) who owned my own facility for 34 years. I am very satisfied in Angel Zuniga's ability to understand your needs and act in your best interest I will be back ! Edward S.
Business response:
Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,533 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.