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Surprise Ford

4.2

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.27,533 reviews
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2020 FORD EDGE SEL Owner's profile image
2020 FORD EDGE SEL Owner 
3 years ago

Top Notch Service & Very Friendly and Helpful Folks. Tom / Sun City West, Arizona. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2014 FORD EDGE LIMITED Owner's profile image
2014 FORD EDGE LIMITED Owner 
3 years ago

Appointment was easy to get. Service was done quickly and efficiently. Service advisor was helpful with my coupon use. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2008 FORD EDGE SE Owner's profile image
2008 FORD EDGE SE Owner 
3 years ago

Dave was great and I am extremely happy with this experience. 

Business response:

Thanks for taking the time to write a review! We're thrilled that you enjoyed your experience with our business and we would be happy to assist you again in the future. Please feel free to contact us at anytime with any further questions or inquiries. 

2015 LINCOLN MKC Owner's profile image
2015 LINCOLN MKC Owner 
3 years ago

Appointment was easy to make. Car went in at my scheduled time. My service advisor was courteous and professional. Overall I would highly recommend Surprise Ford for any required service. 

Business response:

Thanks for the feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future. 

2011 FORD EDGE LIMITED Owner's profile image
2011 FORD EDGE LIMITED Owner 
3 years ago

Had to return to complete set up of camera. Professional staff. Very clean shop. 

Business response:

Thanks for the feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future. 

2019 FORD FUSION TITANIUM Owner's profile image
2019 FORD FUSION TITANIUM Owner 
3 years ago

Easy appointment time an fast sevice. Reasonable price 

Business response:

Thanks for the feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future. 

2018 FORD EDGE SE Owner's profile image
2018 FORD EDGE SE Owner 
3 years ago

Professional, great customer service and the only place I will take my car for service 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 LINCOLN MKC SELECT Owner's profile image
2018 LINCOLN MKC SELECT Owner 
3 years ago

Fantastic service explained everything in detail so I was informed of what was being done did not oversell services I thought I needed but didnt 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2019 FORD F150 SUPERCREW Owner's profile image
2019 FORD F150 SUPERCREW Owner 
3 years ago

Very professional and good mechanics advisor is on point 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.2 star rating with 7,533 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.