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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,068 reviews
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2017 FORD F250 SUPER DUTY Owner's profile image
2017 FORD F250 SUPER DUTY Owner 
2 years ago

Always great service helpful and easy to work with 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2016 FORD F150 Owner's profile image
2016 FORD F150 Owner 
2 years ago

As always - wonderful!!! Joe (service advisor) and team are amazing. Honest, doesnt try to up-sale me on services I dont need 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2019 FORD EXPEDITION XLT Owner's profile image
2019 FORD EXPEDITION XLT Owner 
2 years ago

Professional, friendly, scheduled and serviced as promised. Coffee available in waiting area. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2019 FORD TRANSIT CONNECT TITANIUM Owner's profile image
2019 FORD TRANSIT CONNECT TITANIUM Owner 
2 years ago

Good people, good work made for a good experience. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2019 FORD ESCAPE SE Owner's profile image
2019 FORD ESCAPE SE Owner 
2 years ago

I was promptly addressed by Evan and my car repair was done quickly. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2022 FORD BRONCO BASE/BIG BEND/BLAC Owner's profile image
2022 FORD BRONCO BASE/BIG BEND/BLAC Owner 
2 years ago

Great service. I wasn't able to return until Sunday and the shop was closed. They left the tire at the front desk so I'd be able to pick it up 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2013 FORD EXPLORER XLT Owner's profile image
2013 FORD EXPLORER XLT Owner 
2 years ago

The people at Surprise Ford are very helpful and my SUV is back to normal. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2022 FORD MUSTANG GT Owner's profile image
2022 FORD MUSTANG GT Owner 
2 years ago

Very quick getting in and out in timely matter. Very informative personnel about your vehicle. Helpful information for future care she needs for the vehicle health given. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD EDGE TITANIUM Owner's profile image
2018 FORD EDGE TITANIUM Owner 
2 years ago

I was very satisfied with the service on my car. Paul 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,068 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 9:00 a.m.