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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,069 reviews
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2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
2 years ago

Our Service Manager, Dave Greathouse, is AWESOME!!! He is always kind, courteous and goes above and beyond to please and satisfy his customers. He is a great asset to the Surprise Ford family! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2014 FORD TAURUS LIMITED Owner's profile image
2014 FORD TAURUS LIMITED Owner 
2 years ago

Service is professional and dependable. I have trusted the care of my car the last six years. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD TAURUS LIMITED Owner's profile image
2018 FORD TAURUS LIMITED Owner 
2 years ago

Job done well, on time, very polite, and reasonable. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2014 FORD TAURUS LIMITED Owner's profile image
2014 FORD TAURUS LIMITED Owner 
2 years ago

Service is professional, dependable, and reliable. This is my go-to place for standard and other required maintenance for my car. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2019 FORD FLEX LIMITED Owner's profile image
2019 FORD FLEX LIMITED Owner 
2 years ago

EVAN AND HIS CREW ARE ALWAYS THERE FOR ME AND MY WIFE CURTIOUS TO US. THERE'S NOTHING BAD TO SAY. ALL IS GOOD . 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2020 FORD EDGE TITANIUM Owner's profile image
2020 FORD EDGE TITANIUM Owner 
2 years ago

My service advisor Joe was very prompt when I arrived and was very knowledgeable regaarding all of my questions. The car was ready when promised, and all of the work was done correctly. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2017 FORD EXPLORER XLT Owner's profile image
2017 FORD EXPLORER XLT Owner 
2 years ago

The people there are always so nice and do such a good job. 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2020 FORD F350 SUPER DUTY Owner's profile image
2020 FORD F350 SUPER DUTY Owner 
2 years ago

took care of an open recall. wash and cleaned ready to roll 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
2 years ago

Appointment was On time, service was quick and very friendly service! 

Business response:

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,069 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open at 9:00 a.m.