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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Service person Steve Rice is very knowledgable about all things having to do with my Escape
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Service Advisor Steve Rice did an excellent job of keeping me updated on the repairs. Surprise Ford did exceptional repairs on my Ford Focus.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Surprise Ford really appreciates their customers and their attention to detail is very obvious that they are there to make sure all your needs are met
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Professional. Efficient. Timely.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Customer service is great, awsome job on my truck.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
I called my service rep. Evan to set up an app't., brought my Edge in and it was serviced that day. Surprise Ford is a customer 1st organization! Thanks Evan!
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Everyone was friendly and professional. My questions were answered and they listened to my concerns regarding payments and costs. It was a very plesant experience. I love my car!! and the service I received at Suprise Ford.
Business response:
Thank you so much for sharing your positive experience with our dealership! We are delighted to hear that you had a fantastic experience with us. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have resulted in a satisfied customer.
It took longer then it should have, i guess some people did not show up. Joe H. Our service rep kept us informed.. I am a little concerned with the rear end bolt recall thats been ongoing for two years or so.
Business response:
Thank you so much for sharing your positive experience with our dealership! We are delighted to hear that you had a fantastic experience with us. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have resulted in a satisfied customer.
Good people have worked with Joe Hough in the past
Business response:
Thank you so much for sharing your positive experience with our dealership! We are delighted to hear that you had a fantastic experience with us. Providing excellent service is our top priority, and it's always rewarding to know that our efforts have resulted in a satisfied customer.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,167 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.