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16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
Had to return to complete set up of camera. Professional staff. Very clean shop.
Business response:
Thanks for the feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future.
Easy appointment time an fast sevice. Reasonable price
Business response:
Thanks for the feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future.
Professional, great customer service and the only place I will take my car for service
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Fantastic service explained everything in detail so I was informed of what was being done did not oversell services I thought I needed but didnt
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Very professional and good mechanics advisor is on point
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Once you can get into the shop they do a good job. It took over 2 weeks to get an appointment and then the recall part I took it in for wasn't available so still have to take it back again. I would like to take it in for the oil changes but they want $79 to just change the oil when you can get it done anywhere else using good oil for under 40. Their check in and check out is good and easy and the service people are very friendly so if they could just get you in sooner and have the part I would give them a 5 star rating. They... read more
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
The service was great! Our service agent reprogrammed the passenger window too that stopped its irratic behavior.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
What an amazing experience!! This team was perfect in every way. They accommodated time to do test drive late in evening. The purchase process was smooth and quick as welll. Cheers to Surprise Ford!!!
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Routine service appointment, handled efficiently in about an hour. Made recommendations for two additional tasks that I will schedule another time.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Surprise Ford has a 4.1 star rating with 6,069 reviews.
Surprise Ford is closed now. It will open at 9:00 a.m.