Surprise Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,068 reviews
Select a rating
2017 FORD EXPLORER PLATINUM Owner's profile image
2017 FORD EXPLORER PLATINUM Owner 
2 years ago

Took our Explorer in for a semi-annual "ZakTec" paint treatment. Service was quick and efficient, as usual at Surprise Ford. 

2009 FORD FUSION SE Owner's profile image
2009 FORD FUSION SE Owner 
2 years ago

Excellent service. Ray went above and beyond to see to my comfort. He reported back to me, a couple of times, about the progress of the service. In the overall inspection , a nail was discovered in one of my tires causing the low tire pressure light to come on. Ive taken the car,a few times somewhere else,to have the tires topped off and no one else saw the nail. Thats customer service. Besides all that,?the place was sooo clean and the ladies room was spotless I got to drink coffee and read my book..A pleasant break in my d... read more

2018 FORD ESCAPE SE Owner's profile image
2018 FORD ESCAPE SE Owner 
2 years ago

Evan was very professional, always explains what will be done, then tells me what was accomplished. 

2018 FORD F150 SUPERCREW Owner's profile image
2018 FORD F150 SUPERCREW Owner 
2 years ago

I received great advice and service. The facility was clean and comfortable. Joe is a respected and experienced Service Advisor. Couldn't ask for better. 

2015 FORD EDGE SEL Owner's profile image
2015 FORD EDGE SEL Owner 
2 years ago

Service was great as usual. Work was done in a timely manner. 

2008 FORD MUSTANG GT Owner's profile image
2008 FORD MUSTANG GT Owner 
2 years ago

Very good service. Will return next service schedule. 

2008 FORD ECONOLINE E350 SD WAGON Owner's profile image
2008 FORD ECONOLINE E350 SD WAGON Owner 
2 years ago

service completed, great job !!!!! thanks to all to the team 

2022 FORD ESCAPE SE Owner's profile image
2022 FORD ESCAPE SE Owner 
2 years ago

Staff did a great job correcting the window issues. 

2021 FORD F250 SUPER DUTY Owner's profile image
2021 FORD F250 SUPER DUTY Owner 
2 years ago

Surprise Ford has done a great job. Specifically my service advisor Evan. I am very particular about the maintenance of my truck and Evan has been very good at communicating what was done and what needs to be done. 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,068 reviews. 

When is Surprise Ford open?

Surprise Ford is closed now. It will open tomorrow at 9:00 a.m.