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Surprise Ford
- Car Dealers
- Surprise, AZ
About this business
Location details
16825 W. Waddell Road, Surprise, AZ, 85388, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Evan was punctual and friendly to deal with.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Serviced escape in 1 hr15min included complete oil change,tire rotation, checked back tire for leak as had low pressure twice in cold mornings,found nothing wrong also checked for rim leak, checked air filter, cabin filter,and brakes,belts okay also.checked back up camera it stopped working twice seemed to be working fine now. Know they did system complete check because still on display when got car back showed everything good. Evan asking informed me a lot of customers had brought vehicles in due to low pressure in tires al... read more
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Excellent service center! Clean and comfortable waiting area and facilities. Advisor was very helpful and service was conducted professionally. Also, thank you for the veteran's discount.
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Had very pleasant experience
Business response:
Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.
Service advisor was excellent
Business response:
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time with our team. Providing excellent service is our top priority, and your feedback is truly appreciated.
Very Happy with Steve and his willingness to help.
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
They rotated the tires, but did not check or change the air pressure between the front and rear. 100 miles into our trip, low air indicated activated, had to stop and fix to proper air pressure
Business response:
Checking pressure is indeed a part of our process so this is concerning to hear. Please contact our Service Director, Anoeil Atenousazar, at 623-666-8577 at your earliest convenience to discuss this further.
Popped in for Zaktec paint update. I waited less than an hour for the service. My rep, Steve Rice, is the best!
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Service was very good on time and Job done right
Business response:
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Frequently asked questions about Surprise Ford
How is Surprise Ford rated?
Surprise Ford has a 4.2 star rating with 7,167 reviews.
When is Surprise Ford open?
Surprise Ford is open now. It will close at 9:00 p.m.