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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,067 reviews
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2018 LINCOLN MKZ HYBRID RESERVE Owner's profile image
2018 LINCOLN MKZ HYBRID RESERVE Owner 
3 years ago

It was Excellent - Professional 

Business response:

Thank you for your positive feedback! 

2014 FORD TAURUS LIMITED Owner's profile image
2014 FORD TAURUS LIMITED Owner 
3 years ago

Service advisor was professional and informative. Service work was professional and superb. I have trusted Surprise Ford for more than 5 years with all the maintenance service on my vehicle, 

Business response:

Thank you for your positive review! 

Ryan S.'s profile image
Ryan S. 
3 years ago

Excellent dealership willing to make a reasonable deal in this hectic market. Its worth the drive. The staff are all very friendly 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2019 FORD MUSTANG Owner's profile image
2019 FORD MUSTANG Owner 
3 years ago

.Everyone was very courteous service was good 

Business response:

Thank you for your positive feedback! 

2017 FORD F150 SUPERCREW Owner's profile image
2017 FORD F150 SUPERCREW Owner 
3 years ago

Surprise Ford has excellent service department they keep you updated on all repairs needed courteous and very professional 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2013 FORD ESCAPE SE Owner's profile image
2013 FORD ESCAPE SE Owner 
3 years ago

Joe took care of my problem. 

Business response:

Thank you for your positive feedback! 

2020 FORD ESCAPE SE Owner's profile image
2020 FORD ESCAPE SE Owner 
3 years ago

Service was wonderful. Just wish I would have been able to select Raymond as my service advisor, but his name was not in the drop down selection box. 

Business response:

Thank you for your positive feedback! 

2020 FORD ESCAPE TITANIUM Owner's profile image
2020 FORD ESCAPE TITANIUM Owner 
3 years ago

Good service.took care of all concerns and questions 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 FORD EDGE SEL Owner's profile image
2021 FORD EDGE SEL Owner 
3 years ago

I could eat on the clean floor where the cars go in and the service staff is very polite and the car is washed the service is good have nothing to complain about and Dave Greathouse takes time to explain everything that has been done to the Ford Edge.......I would recommend your service dept. 

Business response:

Thank you for your positive review! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,067 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.