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Surprise Ford

4.1

About this business

Location details

16825 W. Waddell Road, Surprise, AZ, 85388, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.16,067 reviews
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2019 FORD EDGE TITANIUM Owner's profile image
2019 FORD EDGE TITANIUM Owner 
3 years ago

Dave Greathouse was fabulous. When I left the car for service, the cars were lined up four deep in each service lane. They were swamped because an employee hadn't shown up yet. Dave still treated me with kindness and respect. After service was complete, I arrived to pick up my car. I wished to use my Ford Pass credits to pay for the service bill. There was a glitch and we couldn't pull up my credits. Dave very patiently, tried several things. Ended up calling Ford for us. All taken care of. 

Business response:

Thank you for your positive feedback! 

2018 FORD EXPLORER XLT Owner's profile image
2018 FORD EXPLORER XLT Owner 
3 years ago

As usual friendly, time efficient, knowledgeable service! 

Business response:

Thank you for your positive feedback! 

2019 FORD F150 RAPTOR Owner's profile image
2019 FORD F150 RAPTOR Owner 
3 years ago

They were very prompt and courteous 

Business response:

Thank you for your positive feedback! 

2019 FORD FLEX SEL Owner's profile image
2019 FORD FLEX SEL Owner 
3 years ago

Dave was great. He took care of it as necessary 

Business response:

Thank you for your positive feedback! 

2020 FORD F150 SUPERCREW Owner's profile image
2020 FORD F150 SUPERCREW Owner 
3 years ago

Quick and easy, friendly service and staff. 

Business response:

Thank you for your positive feedback! 

2014 FORD ESCAPE TITANIUM Owner's profile image
2014 FORD ESCAPE TITANIUM Owner 
3 years ago

Joe the service writer did an excellent job 

Business response:

Thank you for your positive review! 

2013 FORD ESCAPE SEL Owner's profile image
2013 FORD ESCAPE SEL Owner 
3 years ago

I worked with Jo, he saw to it that everything was right. Thanks Guys 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2021 FORD F150 SUPERCREW Owner's profile image
2021 FORD F150 SUPERCREW Owner 
3 years ago

Replace tire great service 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

2014 FORD FOCUS SE Owner's profile image
2014 FORD FOCUS SE Owner 
3 years ago

very good service and advisor 

Business response:

Thank you for your positive feedback! 

Frequently asked questions about Surprise Ford

How is Surprise Ford rated?

Surprise Ford has a 4.1 star rating with 6,067 reviews. 

When is Surprise Ford open?

Surprise Ford is open now. It will close at 9:00 p.m.