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Tacos El Franc
- Mexican
- National City, CA
About this business
Location details
3030 Plaza Bonita Rd Suite 1108, National City, CA, 91950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
Tacos are average, service very questionable I order 4 tacos I got only 3 when I ask about it , the waitress said that's why I ordered instead or adding the missing taco I guess tacos el Frank doesn't care of making their customers happy won't recommend even Taco Bell has better custome service .
Went in there a weekday. Service is ok Food is supee bad. Order a carne asada, adobada, lengua and cabeza taco. The only decent taco was the carne asada one The rest of the tacos had meat thats been sitting there for days. It was dry and salty we all know dry meat. The salsa from the adobada was sour . Sour salsa means past due/ bad salsa. Reheated meat and past due salsas . Just ugly not to mention the $50 bill for 2 people. No alcochol ordered. Bad experience everything is super expensive they seem to have a high r... read more
What a disappointment. Tacos were expensive, tiny and flavorless. Carne was dry and no flavor whatsoever. We drove 40 minutes to get here. I hate to compare to others but tacos el Gordo are sooo much better. Beautiful store, nice looking brand and set up and good service.
Business response:
Hola Jenille! Something must have been wrong. This shouldn’t have happened. Let me know next time you’re down. I will take care of you personally. Thank you! Robe
Super disappointed. Nothing like the TJ location, the meat they're using must be the lowest grade possible. Ordered 4 tacos de asada and got nothing but unchewable nerves in every bite.
Business response:
Hola Phillip! This shouldn’t have happened. Please let me know when you would like to come back and I will take care of you personally. Robe
Trash service waited 40m for tacos and a fork ................................................................................ Taco Bell better
Business response:
Texmex and our Tijuana-style tacos are completely different—something for every craving. Thanks for stopping by and leaving such a thoughtful review! — Tacos El Franc Team
Shocking that they sell you the chiles and grilled onions for $5. Asada tacos are good, Adobada tacos are not. You spend $70+ on tacos and can't get a plate of chiles and onions. Not to compare but other taco company's do it better. Poor customer service and management.
Business response:
We appreciate the time you took to write your review. We take every comment seriously, including the most critical ones, as they help us continue growing and refining our offerings.
Tacos El Franc located in National City at Plaza Bonita Westfield Mall, parking is abundant. I heard so much hype about this place! People reporting that they put Tacos El Gordo to shame...I DID NOT HAVE THAT EXPERIENCE AT ALL! Customer service was amazing! Their work flow is a lot better than Tacos El G (gotta give them that) but, quality of tacos as far as their meat flavors and flavor of sauces...TACOS EL GORDO got them beat hands down!!! We ordered: Jamaica - delish Horchata - too much cinnamon Adobada fries - fries t... read more
Business response:
Elizabeth, while you mentioned positives like our strong service and workflow, your review violates Yelp’s own content guidelines by repeatedly promoting a so-called competitor by name. Reviews are meant to reflect your direct experience with our restaurant, not serve as marketing for another business. That shifts your comments from genuine feedback into biased comparison. For our community: Tacos El Franc has been serving authentic Tijuana-style tacos for over 50 years, and in Tijuana we’ve already proven ourselves by surpa... read more
The hype truly hyped right over my head with this place. The carne asada tacos were very tough and chewy. The service was ok but felt they were understaffed so you had to ask for things multiple times. If it's not a warm day good luck sitting outside. Can get a little windy.
Business response:
Gina, your comments don’t reflect an honest experience with our restaurant. @if it’s not a good day good luck seating outside 85 can get windy” is not a true review. That can literally happen anywhere in the planet. Don’t forget this is in San Diego County, considered to have the best weather in the world. Claiming our outdoor seating is “windy and uncomfortable” is simply not possible — our Plaza Bonita location has only been open during the summer months with temperatures consistently above 75°F. We welcome constructive... read more
This is bad robe. I don't appreciate what you said. Time will tell. Some people don't agree with you. Continue with what you got. I know personally. My family and my friends will not ever try to be in your horrible service taco shop. Ever! Your comment says it all what you service means. Your reputation was ruined by your staff. We are the costumer that was exited to eat at your business. The reason I asked for 5 five plates was to share some Carne asada fries from your menu. I asked what you guys add to them. The lady ... read more
Business response:
Your review could not be more far from the truth. Claiming we use dirty plates for anyone asking for extra plates is wildly insane. I don’t know who sent you. But this is not accurate. You can try to add whatever you want. We still know your intent. It’s crazy that you’re so interested in hurting our reputation.
Frequently asked questions about Tacos El Franc
How is Tacos El Franc rated?
Tacos El Franc has a 3.9 star rating with 847 reviews.
When is Tacos El Franc open?
Tacos El Franc is closed now. It will open at 11:00 a.m.