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Tacos El Franc

3.9

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Location details

3030 Plaza Bonita Rd Suite 1108, National City, CA, 91950, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.9944 reviews
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Al N.'s profile image
Al N. 
rating
2 months ago

There's plenty of parking for this location at the mall. Food was standard tacos with the ability to customize them by asking to remove certain toppings. There were big issues with the service, however. The waiter did not bring the right tacos/over input certain items. I was never given a taco I ordered, which for the price is frustrating. 

Alan N.'s profile image
Alan N. 
rating
2 months ago

There's plenty of parking for this location at the mall. Food was standard tacos with the ability to customize them by asking to remove certain toppings. There were big issues with the service, however. The waiter did not bring the right tacos/over input certain items. I was never given a taco I ordered, which for the price is frustrating. 

Angela M.'s profile image
Angela M. 
rating
2 months ago

I came to this restaurant after seeing how it was hyped up on social media. I feel for the quality of the tacos. The prices were very expensive. There's nothing too exceptional to the taste, and they all tasted like stereotypical TJ style tacos that you could easily get anywhere else in Chula Vista. 

Sergio D.'s profile image
Sergio D. 
rating
2 months ago

Unfortunately, the experience fell short of expectations. The wait time was excessively long, which noticeably affected the overall flow of the meal. There is also room for improvement in cleanliness throughout the restaurant, as well as in employee uniforms and grooming, which would benefit from greater attention to detail. While prices are reasonable, the food itself lacked visual appeal and flavor, failing to leave a lasting impression. With improvements in service efficiency, presentation, and standards of cleanliness, ... read more

Sara O.'s profile image
Sara O. 
rating
2 months ago

Absolutely terrible customer service. There were several parties that were serviced after we had been seated. During my meal I asked for utensils and never received them. Our server also didn't check in on us while we were eating our meal. After finishing our meal and drinks we continued to wait and weren't able to get a hold of any server. We weren't able to check out until multiple attempts of flagging down staff. We ended up checking out with a completely different server. I have been here several times and the service ha... read more

Business response:

Hello Sara! Please allow me to correct this experience. Please send me a direct message and we’ll fix this for you. Apologies. 

Elena S.'s profile image
Elena S. 
rating
2 months ago

Ambiance was okay. I think I was so excited to try this place that I left more disappointed than ever. Food & service was not up to par and it wasn't that busy for this type of establishment to handle. After reading other reviews I realize I'm not the only one. We only had a group of six, you would think we had a group of 30. That is all, I'll spare you the details, but enter at your own risk with an open mind. Good luck!! 

Selena S.'s profile image
Selena S. 
rating
2 months ago

I was so excited to dine in at this place after hearing such great things from people. Unfortunately, when I asked what came on the tacos our waiter misinformed our group and forgot to mention beans and guac are a part of the toppings. If properly informed I and 2 others at my table would have asked for no beans on our orders. I tried asking the waiter if I could get my order replaced but first he argued with me that he did tell me beans came on the taco and then guilt tripped into keeping my food because he said if he send... read more

Business response:

Hi Selena! Please tell me In direct message who was your waiter please and what table you were sat at. I will Personally deal with this issue. -Robe 

Jesse E.'s profile image
Jesse E. 
rating
2 months ago

I gave two stars for the horchata,service was absolutely horrible with rude servers and clueless hostesses.way way way overpriced tj style sized tacos like 5-6 $ for a two bite taco not ok ! We will never return to this rip off spot !! 

Business response:

Review contains false information. All our tacos but 1 is below $5. 

Khie R.'s profile image
Khie R. 
rating
3 months ago

Im disappointed in this place. I've been wanting to try this taco place coz they have good reviews. First, the service is not good and asking for sauce but the lady looks like doesnt want to gove me sauce. Second, the adobada is salty and carne asada doesnt taste good. Its taste like the meat is old. 

Frequently asked questions about Tacos El Franc

How is Tacos El Franc rated?

Tacos El Franc has a 3.9 star rating with 944 reviews. 

When is Tacos El Franc open?

Tacos El Franc is open now. It will close at 10:00 p.m.