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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It is a scam. Don't use them. They initially said my only cost would be $500. So I paid that trusting they were a legit *** related organization. Turns out it is a big money-making scam. After two weeks of working with them, it then turned into the only way I could get their support to save money with the *** was to pay them $7,000. So $7,500 before you can even find out if they are legit, so don't pay $7,500 to get scammed. I avoided the $7,500 and got scammed for $500.
Business response:
Hello *** and thank you for your feedback. We have locate your account and see you have already connect with our ***************** team who provided clarity on the services you contracted us for and were able to resolve this matter with you directly. If you have any additional questions feel free to reach out to us at any time.
I am a disabled veteran and unfortunately lost $6,000 of my hard-earned savings with this company. I was unemployed, on food stamps, and struggling with a several-year-old tax bill when I reached out for help. I was promised that by paying a large upfront fee, my case would be expedited (68 weeks) and my monthly IRS payment of $598 would be reduced to possibly around $75 due to my hardship status.I was very clear about my situation: I could not drain my retirement or investment accounts, I was actively looking for work, and ... read more
Total scam! Charged us 6k and did absolutely noting for us and I mean noting. We started with a payment plan and amount due with IRS and after TaxRise charged us and ghosted us the end result was the same payment and amount due. Zero savings even after TaxRise said we would save big on fine removal and interest through fresh start program or whatever program they push, but they closed our case with zero interaction with us. No here is what we did or here is what happens now. Zero interaction, impossible to contact. Slick sal... read more
Business response:
Hello and thank you for taking the time to share your feedback. We have opened a support ticket with our ***************** team, and your case is currently under review. A representative will be reaching out to you directly to discuss the findings and any available next steps.We appreciate the opportunity to review your experience and look forward to connecting with you.
I don't think this business deserves a star at all. Bad business. Scam type of service. Not helpful at all.
Business response:
Hello *****, and thank you for taking the time to share your feedback. Were sorry to hear that your experience did not meet your expectations.After reviewing your account, we see that your services were discontinued early in the process, which limited our ability to fully assist you. We would welcome the opportunity to better understand your feedback and see if there is a way to provide clarity or support moving forward.If youre open to reconnecting, our team would be happy to review your situation and discuss any next steps... read more
Scam!!!! They will give you hopes and dreams, I paid these people 3500$ and I have Complied back Momentarily with them and I have yet to hear anything from them. I have sent multiple emails As well as phone calls and I haven't heard anything back from them since April 2025. I'm very disappointed now I'm dealing with the irs direct and they have yet to reach out email/text/ phone calls nothing.. Don't consider this company they are a joke.
Business response:
Hello April, and thank you for taking the time to share your feedback.We reviewed your account and see that you recently connected with your assigned case manager on 1/23/26, during which she outlined the current status of your case and the remaining items needed in order to move things forward. Since *** resolutions depend on specific guidelines and processing timelines, staying aligned on next steps is important to continued progress.If you have any outstanding questions or need clarification, your case manager and our cli... read more
Don't hire this company! They lie, overcharge and make false promises. They are not the company to contact to help with *** issues. What actually happened in my case, was that I was promised that it would't take long, that I would pay less than the *** wanted, that I would be contacted by a tax accountant and a case manager (I was never called once by anyone). I keep notes. So, instead of paying what the *** wanted.....about $11, 600..Tax Rise's resolution was that I would pay $211 every month for 72 months, which is 5 years... read more
Business response:
Hello **** and thank you for sharing your feedback.After reviewing your account in detail, our ***************** team conducted a full internal review of your case, including the timeline, communications, and the resolution discussed. Resolution eligibility and outcomes are determined by the *** based on a clients verified financial information at the time of review, and reductions are not guaranteed.Our records show that a resolution was obtained that consolidated your tax balance into a structured monthly payment, which pr... read more
Tax Rise has been a nightmare. Sure the people are nice but nothing has been resolved a year later. My poor mom is in assisted living without the funds from the sale of her house to pay for it. They keep making promises that they can't keep. Research and do it yourself or hire a tax lawyer.
Business response:
Hello ****, and thank you for sharing your feedback. We appreciate the opportunity to review your mothers case. Prior to your review publishing, our team was able to connect with you directly, and our team lead provided an update along with the next steps regarding her case status.We understand how important clear communication and timely updates are, especially given the circumstances you described. Our team remains available to provide clarification and support as the process continues, and we are committed to ensuring you... read more
Got scammed out of $500.I asked for a refund and they told me to wait to see what they could do to help. They ws *** to charge me $3500 ro set up a payment plan tbY I can do myself. Now they wont refund my $500. I feel sick.
Business response:
Hello ******* and thank you for your feedback. We have located your account and see that prior to this review being published you had the opportunity to speak with our ***************** team regarding this matter and it has been addressed accordingly. If you have any additional questions please feel free to reach out to us directly, we're here to help.
Do not use this company!! In the beginning they told me based off of my criteria they could settle for me less than half of what I owed to the **** In the end it cost me $4700 to tax rise and all they did was set up a payment plan for the full amount I owed. I tried to get my money back from tax rise and they refused.
Business response:
Hello ****, and thank you for taking the time to share your experience. Your account has been forwarded to our ***************** team for review, and a representative will be reaching out to you directly.Our goal is always to pursue the most appropriate resolution based on IRS guidelines and each clients individual financial circumstances. While certain programs may allow for reductions when eligibility requirements are met, outcomes are determined by the *** and are not guaranteed. We welcome the opportunity to review your ... read more
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,775 reviews.
When is TaxRise open?
TaxRise is open now. It will close at 5:00 p.m.