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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I signed up for tax rise, they have a contract it states you have three days to cancel . Three hours later I called back and cancelled. I have called now four times, now no one has called me back. After a week I still have not received by refund, and I keep being told someone will call back and they never do.
People at Tax Rise treated me like a human NOT A NUMBER
The *** was quick and attentive , although I dont particularly care for how my case have been handled and have complaints
Business response:
Thank you for your review. I have forwarded your concerns to our quality assurance department who will be reaching out to you shortly.
I dont like the way they do business everything is so complicated to do
Business response:
Thank you for your review. I have forwarded your concerns to our quality assurance department who will be reaching out to you shortly.
High pressure sales tactics and lies! What was promised by **** in sales is 100% untrue. Strongly suspecting this was a $2K scam, as everything I got from my case manager is 180 opposite what I was told by sales during intake & onboarding. Not misleading, not misunderstood, but absolute opposite.
Business response:
Thank you for your review. I have forwarded your concerns to our quality assurance department who will be reaching out to you shortly.
I paid $500 to be told keep making monthly payments. When I was assured that spending the $500 I would be saving money. So Im now in the same situation just out $500 thats could have went towards my back taxes. Dont waste your time or money because nothing changed from my initial conversation to after the investigation was completed.
Business response:
Thank you for your review. I have forwarded your concerns to our quality assurance department who will be reaching out to you shortly.
Tax Rise I wouldn't recommend it's been three years and my cas is still haven't been resolved. The lack of communication is the main issue!!! I would say a the customer service representative ****** was excellent breaking down step by step what to expect during the process!!!
Taxrise did not help me at all Promised to help me with my tax problem-well they only made it worse. My initial payment to IRS was 800/month. Taxrise did get it down to 668/month. However I ended up having to pay Taxrise almost 375/month on their ****** total bill with a finance charge of over 19 percent!!! DO the math!!! This is a total scam and a total ripoff!!!
Business response:
Thank you for your review, ****. I have forwarded your concerns to our quality assurance team and they'll be reaching out to you shortly.
Sorry someone dropped the ball? No taxes forms in the ************* ************** envelope just an other **** envelope inside. Once again no taxes forms call there office spoke lady she said she was going to send taxes forms again thank you.
Business response:
Thank you for your feedback, we hope that everything has been taken care of since you left the review and you received all your documents.
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 13,108 reviews.
When is TaxRise open?
TaxRise is open now. It will close at 5:00 p.m.