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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tax rise is a company that you needs to call the Attorney General of ********** to have an investigation into them preying on people who are under stress with the **** I'm a senior citizen who lives on social security and paid this company over ***** to negotiate a solution that fits my income, I filled a form 843 with the *** prior to hiring tax rise , its for a hardship, I received the conclusion for this hardship on February 28th 2022 for the about of ********, 2 weeks later I received a call from ********************* st... read more
Business response:
Hello ****, your feedback is very important to us and want to make sure that any of your questions and concerns are all addressed. Someone will be in touch with you shorty. Have a great day!
I had been contacted by tax-rise which was supposed to help me pay my tax debt for two yrs Ive gotten the runaround every time I call its a different person then Im told they didnt receive documents that they requested then the person I need to talk to is on another call but never returned my call they had me run my credit pay this service ******** and I still dont have my case solved or resolved I feel like I got swindled.
Business response:
Hello *******, thank you for taking the time to provide feedback. We want to make sure your questions and concerns are addressed. We will have someone be in touch with you shortly. have a great rest of your day!
Taxrise is horrible they are money hungry vultures .They ask me to.for a$500 retainer this was in February they give you the run around like they are doing something not doing nothing I started paying my tax **** before I was call by then irs said they had not contacted them march I told then I did not need there service an would like a refund. They gave me a profile to check nothing in it 4 3 months. You call then it's like a car dealer ship pass you on an on to someone ne I have talked to all the lieing crew an all I want ... read more
Business response:
Hello ******, thank you for taking the time to provide feedback. We will make sure someone is in touch with you shortly to address any of your questions or concerns. have a great rest of your day!
I have never been so disappointed in my life. We put trust into this business to have our taxes filed and have our worries lifted off. The first man I talked with gave us hope that all worries have been lifted. Well we had to take a loan out of almost ***** to pay them for services. They received their money and we are paying monthly toward the loan. Ever since we have been getting run around after run around. The ones that were assigned to our case are not the ones we are speaking with. It's constantly something back to bac... read more
Business response:
Hello ****! Thank you for taking the time to reach out to us and provide documentation, we really appreciate it! We take customer satisfaction here seriously and want to make sure all of your questions and concerns are addressed. Looks like we are currently assisting you but please let us know if there is anything more we can do. Thank you and have a great rest of your day!
Hired TaxRise for a settlement with *** to alleviate some of my dept. The so called settlement they negotiated was pitiful. After TaxRise so called help, I am more in debt. They did absolutely nothing that I couldnt do.
Business response:
Hello *******! We here at Tax Rise take client satisfaction seriously, and want to make sure all your questions and concerns are addressed. We are taking the appropriate steps to make sure that we address those. We will be in touch shortly. Have a great rest of your day!
Well I'm a fool for not doing my taxes for 20 years but I was assured that my tax problems were over when I talked about doing taxes me personally I mean the state and federal apparently ****** was just talking Federal you sure did make it sound like my tax problems were over $5,000 later they said I owe 14 Grand to the states I mailed them 2 different letters to their business their address and put my return address on the top left corner and they said they didn't receive it and I didn't get it back all my information so ap... read more
Business response:
last week i called 4 times asking for frank and i need to talk to him i e-mailed him nothing
We were assured they could reduce our tax debt. All they did was get us a payment plan, something we could do on our own with the *** directly. Now we are in debt to the *** with no reduction and to Tax Rise for over 8000$. In the beginning as they were taking our money they were very responsive, now no one wants to talk to us, go figure!
Business response:
Hello *****, thank you for taking the time to reach out to us, we really appreciate it. We here at Tax Rise care a lot about client satisfaction. We want to make sure all of your questions and answers are addressed properly so we will have someone reach out to you regarding it. Thank you and have a great rest of your day!
Starting pitch is Grand, with a smiling voice along with good tone of voice and a considerate manner, but. . . The amount quoted by ********************* to alleviate my IRS problem came out to be less than I owe. Come to find out that this amount was their cost of services and not the amount to the **** Comes out to be approximately the same amount as I owed the government. Now I'm paying twice amount owed. So far, approximately one year now, filings have been made for past due filing of taxes but no penalties have been sto... read more
Business response:
Good afternoon *******, My name is Carlos C****** and I work for the Quality Assurance department at Tax Rise. My job is to obtain customer satisfaction. I will love to have the opportunity to address your concerns and provide solutions. Please submit the full name, email, or phone number associated with your account so I can perform a full investigation and contact you to resolve your complaint. You can also contact me at ********************Thank you and have a good rest of your day.
TaxRise claimed to be tax experts and could help me with a tax settlement. None of which they did. I asked them initially based on my income could I qualify for tax debt relief. They charged me $5,000 to shuffle papers back and forth with the **** I was finally able to talk to the *** and they told me that no compromise would have worked because based on my income I do not qualify. So much for being tax experts. I still have to pay the same amount after dealing with these people. Please stay away and speak to a legitimate ta... read more
Business response:
Hello ***** thank you for taking the time to provide feedback! Just wanted to let you know we are currently investigating your file& we will make sure to provide you with an update soon. Feel free to reach out to us anytime as well!
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,928 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.