This profile has been claimed by the business owner or representative.
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I reached out to them for help with the Fresh Start program, desperate to get relief from the penalty and interest charges that are wreaking havoc on my sanity. After submitting the initial $350 and continuing with investigation I was then informed that I needed to pay $4700 for service or $2400 down and $350/mo for 6 mos. That price cancer as quite a shock and I asked for time to digest and review information before continuing with process. I was full court pressed to sign agreement and I refused to sign under stress. The a... read more
Business response:
Thank you for your review, ******. I have forwarded your case to our quality assurance team and they'll be reaching out to you shortly.
Don't use Tax Ride. They are four years late submitting my fed and state income tax returns. I'm reporting them to Attorney General for investigation.
Business response:
Thank you for your review, *****. I have forwarded your case to our quality assurance department who will be reaching out to you shortly.
I called Tax Rise to resolve a tax problem in order to get my passport. I was very clear about the urgency and needed this done very quickly. they assured me there would be no problem. I had to push and push at every step in order to expedite this issue. I was continually lies to and promised things that never happened. I was promised in writing a letter from the *** to be used to be my passport. I was first told 7 to 10 days. I was then told 10 to 15 days and now I was told 2 to 3 weeks. It has been over 3 weeks and still n... read more
Business response:
Thank you for your review, ******. I was able to pull up your case and can confirm that we've placed you in a resolution with the **** I have also forwarded your case to our quality assurance team who will be reaching out to you shortly to clear up any misunderstandings.
I asked if the were any added fees was told, only the 500 dollars. Later was told me I needed to come up with **** more to proceed. I am on very tight budget and I'm out 500 dollars. It is a rip off and a scam beware.
Business response:
Thank you for your review, *******. We make sure that every client know that this is a two phase process. I have forwarded your case to our quality assurance team who will be reaching out to you shortly.
I paid them $4600 to help lower my back tax payment. They lowered the payment only $45. I received a letter from the *** that Tax Rise doesnt represent me anymore. I want to know why ? I constantly call them and no one returns my calls. I want to know why they dont represent me anymore.*****************************************
Business response:
Thank you for your review, ******. I have forwarded your case to our quality assurance team who will be reaching out to you shortly.
NOT going good thus far. A simple tax filing that is being stretched out. Your not providing the advertised service.
Business response:
Thank you for your review, *****. I can see that we were still waiting on some documents to be send by you. I'll have our quality assurance team reach out to you to address your concerns.
This people do not help you they gave been taking money from me for two years with no results
Business response:
Thank you for your review, ******. I apologize if it has been taking longer to reach a resolution than expected. Unfortunately we can only work as fast as we're receiving responses from the **** which sometimes can take a while. The good news is, that we're close to a resolution, which your case manager informed you of today.
I have instructed them to cease contact in writing. They have called me ********************************************************** again. I receive NO LESS than 3 calls EVERY day and block the number every time they call. Then they call from another number. Do NOT, I repeat, do NOT give them your information. They use false advertising to entice you to give them info then they will NOT stop calling you, no matter what you do.
Business response:
We apologize for the amount of call, you had an appointment scheduled with **, which is why we reached out. We've placed you on our DNC list.
They got $14000 & no results. It's been 3 years. They give us the eun around and keep asking for the same info ****** months. My 2022 tax return did not change. The are horrible. Scammers taking advantage of people in bad situations and they give no help or relieve. Don't do. Run. Write the irs yourself and make request.i would eate them a zero if it was an option.
Business response:
Thank you for your review, ******. Please know that I have escalated this to our quality assurance team who will reach out to you shortly.
TaxRise has a 4.6 star rating with 13,068 reviews.
TaxRise is closed now. It will open on Monday at 8:00 a.m.