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TaxRise
- Tax Services
- Irvine, CA
About this business
Location details
19900 Macarthur Boulevard, Suite 400, Irvine, CA, 92612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am really angry and disappointed with Tax Rise. I spent about $2500 for nothing to be done with my taxes with IRS. I received call today by case manager that they helped by removing the penalties but still owe the same amount. If I would have continued paying IRS there would've been no penalties. I strongly do not recommend signing up as Tax Rise will not do absolutely nothing to help with reducing your balance with IRS. It really is horrible what Tax Rise does and representatives should be ashamed working for Tax Rise.
Business response:
Hello ******Thank you for taking the time to reach out and provide feedback! We care about every client here and want to make sure your concerns are addressed. Feel free to reach out to us or let us know a time and date that works best for you! Thank you again and have a great rest of your day!
Stay clear of Tax Rise!! They charge $695 for their "investigation" of your tax situation. They have a very good "sales pitch" making you believe they can actually help only to find out after their investigation there is nothing they can do to help. The manager said "no we can't reduce your tax debt" ???? why do they advertise that this is what they do?? its a scam!! Basically if you are not on a payment plan with the *** they will make money by charging you to setup a payment plan with the *** which anyone can do on their o... read more
Business response:
Hello *******! Thank you for taking the time to provide feedback, we always appreciate it. We here at Taxrise has their concerns addressed. We will make sure that someone reaches out to you so we can go over those concerns and any questions you may have. Have a great rest of your day and feel free to reach out to us anytime as well!
They never resolve my case. I took a loan out to clear this matter with my taxes. They try to charge me twice once with a loan and once on my credit card. After the credit card didnt go through they put my case on hold. But I was told the one price and they try to double the price. Three years later and this case has not been resolved yet. I sent them all the documents that was required. Then I took a loan out to cover the case. As of this day they are playing games with me.
Business response:
Good afternoon, My name is Carlos C****** and I work for the Quality Assurance department at TaxRise. My job is to obtain customer satisfaction. I will love to have the opportunity to address your concerns and provide solutions. Please submit the full name, email, or phone number associated with your account so I can perform a full investigation and contact you to resolve your complaint. You can also contact me at ********************Thank you and have a good rest of your day.
Tax Rise advertises that they can get tax relief for your IRS tax ***** It's a lie. It took them 2 years and all they did was me up on a repayment plan which I could have done for myself. They charged me $3,000.00 fir nothing and they were rude about it.
Business response:
Hello ******! Thank you for taking the time to reach out and provide feedback, we appreciate it. I want to get the opportunity to make sure to address any questions or concerns you may have. Feel free to give me a call back or email me. Also, you can let me know a time that works for you as well. Thank you again and have a great rest of your day!
This company is a scam. I paid them 500, for them to tell me everything I told them and then they turned around and asked for ******* more. These 5 star reviews are fake!!!!
Business response:
Hello *********! Thank you for reaching out and providing feedback! We want to make sure our clients are satisfied so please feel free to call me back so we can address any concerns you have! Also, feel free to call me anytime as well! Thank you and have a great rest of your day!
Very disappointed with the "Resolution". I am in a worse situation with the *** than when I started. I started at $15,000. Tax Rise Representatives start by telling you All kinds of Wonderful stories on how they have helped people which None of them are True! This is to get you to sign up for the service. I know owe more to the *** ($16,000) and still owe Tax Rise the fee of $4,000 I was charged for the case. So now instead of being in debt with $15,000 I am in debt with $20,000. Plus, I had a payment of $100 before with the... read more
Business response:
Hello *****! Thank you for taking the time to reach out! We here at Taxrise want to make sure your concerns and questions are addressed so we will make sure someone reaches out to you to address those concerns! Thank you again and have a great rest of your day!
I've been waiting for my case manager (***********************) with Taxrise and have not heard from her. Now I'm being told that my case was closed due to not responding back. Now they say I have to pay another $1,000.00 to reopen my case. I have paid a lot of money and now the supervisor is not responding. This is a rip off and out of a lot of money that I have already paid out of pocket. When trying to contact again, the recording says press 1 for a call back or press 2 to leave a message. The recording just keeps repeati... read more
Business response:
Hello *******! Thank you for taking the time to reach out! We would love to continue to work on your file so we can help you with any issue from the **** Please feel free to call me or email me so we can also discuss and questions or concerns you may have! have a great rest of your day and hope to talk to you soon!
This company is a scam, and a money grab company. They have you pay them ****** up front for absolutely nothing!they then feed you a bunch of lies. They then tell you they can help you get a compromise from IRS, and tell you to start paying them approximately ******* before they get you a compromise dollar amount from IRS. Big scam, and money grab. I told them that I have already paid them ******, and I am not paying another dime until I get my compromise from IRS. They told me that's not how the do business, and would close... read more
Business response:
Hello ****! Thank you for taking the time to reach out and provide feedback, we always appreciate it! We take our clients concerns and questions very seriously! Please call me back so we can address them. Hope to hear from you soon and have a great rest of your day! Also, feel free to call me and reach out to me as well!
This company is a complete scam taking full advantage of vulnerable individuals impacted negatively by the covid19 pandemic. When the pandemic hit, I lost my job and as a result had a large amount of debt accruing and inability to pay down my debts and taxes. Tax Rise posted an ad on instagram making a strong case for their ability to negotiate and bring down and even eliminate taxes owed for people like myself that were impacted negatively by uncontrollable events like Covid19 and offered a free 15 minute consultation. I se... read more
Business response:
Hello ****! Thank you for taking the time to provide feedback! We always appreciate it! We would love to know if you have any additional questions or concerns regarding your file. Here at Taxrise, we always want to make sure our clients are satisfied! Thank you again and have a great rest of your day!
Frequently asked questions about TaxRise
How is TaxRise rated?
TaxRise has a 4.6 star rating with 12,928 reviews.
When is TaxRise open?
TaxRise is closed now. It will open on Monday at 8:00 a.m.