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Tempe Chrysler Jeep Dodge

4.6
  • Automotive
  • Tempe, AZ

About this business

Automotive

Location details

7975 S Autoplex Loop, Tempe, AZ, 85284, United States

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WeekdayScheduleStatus
Mon08:30 a.m. to 9:00 p.m.
Tue08:30 a.m. to 9:00 p.m.
Wed08:30 a.m. to 9:00 p.m.
Thu08:30 a.m. to 9:00 p.m.
Fri08:30 a.m. to 9:00 p.m.
Sat08:30 a.m. to 8:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.65,360 reviews
Ortega Rene's profile image
Ortega Rene 
9 years ago

Nothing but a negative experience. I visited this location on June 22nd to purchase a vehicle which was a Jeep Wrangler Sport. We traded in our 2015 Nissan Sentra . Our transaction seem to be smooth. We were told we should receive our new license plate Within 3 to 5 business days. That was a false statement. We cancelled our license plate later as instructed 7 Days Later. Let's fast forward July 5th 2015, our Credit Union contacts us regarding Sentra. We were instructed that it was our obligation to keep the same plate alth... read more

Jenny Natali's profile image
Jenny Natali 
9 years ago

Very Unhappy! Bought a brand new Jeep Renegade 2017 about 3 weeks ago. My car at this point has about 900 miles on it. Yesterday, I tried to turn on the car and it refused to shift gears.It was safe to drive so we took it to the dealership to get repaired. They told us after waiting 2 hours at the dealership that it broke because "We shifted it into gears without putting our foot on the brake"--not true, but we accepted it because we assumed it was a computer malfunction. All service engine lights were fixed. Then today, we ... read more

Al Vendt's profile image
Al Vendt 
9 years ago

Worst service department in the valley. I had to stop going there several year ago and contacted Chrysler to resolve my issues. 

Angela Williams Cullum's profile image
Angela Williams Cullum 
9 years ago

Worst car deal experience we've ever had. Made a deal for a new Jeep over the phone last night, agreed to the price & told the salesperson (Johnny V) that we would be there this morning at 10am. & we drive 4 hrs this morning to pick up our new Jeep and only to get told that the price is now $1000 more than the price we agreed on. The price was even more than the first price he had initially quoted us that was written down on his sales notes paper. We tried to discuss this & it turned into a screaming match where he curse... read more

Edith Lovett's profile image
Edith Lovett 
9 years ago

Went to see a 2015 Dodge and had my lender information with me. Of course three days later after we had signed paperwork we had to go physically into the store to see what was going on since no one was returning calls or emails. No one wanted to take the blame for poor customer service and after the three day waiting process to come and find out that the paper work needed to be changed with some information and we had to wait another 2 days for the truck. I left a message for Michelle the GM and Brandon the other GM said he ... read more

Eric Arveson's profile image
Eric Arveson 
9 years ago
Char Snyder's profile image
Char Snyder 
9 years ago

DO NOT buy a vehicle from here!!! The trade in was a Canadian vehicle, which they were aware of. Then they wait a month to call and tell us we owe them the amount of the trade in as they cannot get a title on the car, which we told them it is because it is a Canadian vehicle and there are no titles but there are pink slips. I was told by Gilbert, their Finance person, "well this is America." As far as I am concerned, they have broken their contract and they can take their car back and I will buy another from somewhere e... read more

John Bass's profile image
John Bass 
9 years ago

Nothing but major problems from this dealership!! Some have even gotten me pulled over because there employees dont care once they made the sale! Ive had have to go in there nine time because of the mistakes and whenever i ask to speak to someone in charge they arent there!!! Do yourself a favor and avoid this place at all costs 

Jerry Shultz's profile image
Jerry Shultz 
recommend  Recommended
9 years ago

Only have had my Jeep Rubicon for a couple of weeks. Hard to evaluate in such a short time. I wish they would send the surveys in six months. The only thing I really didn't like is that "they will have to beg for forgiveness from the boss" for selling the vehicle so cheap. We all know this is BS. They won't sell a thing unless there is a profit 

Frequently asked questions about Tempe Chrysler Jeep Dodge

How is Tempe Chrysler Jeep Dodge rated?

Tempe Chrysler Jeep Dodge has a 4.6 star rating with 5,360 reviews. 

When is Tempe Chrysler Jeep Dodge open?

Tempe Chrysler Jeep Dodge is open now. It will close at 9:00 p.m.