This profile has been claimed by the business owner or representative.
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I was very skeptical about going to this dealership because of the reviews I read on this website. But it was one of the closest dealerships to me and they had a few of the Nissan Rogues I liked. The price they quote is not the price you are going to get but I did get them down to close to it. I worked with Guy and Chris and they were both very nice and not too pushy. I did end up buying the car and will definitely be going back when I need to.
Just wanted to let Texas Nissan now, that Ian was very helpful and quick about gettig the deal done and gettig me into a new 2010 Nissan Maxima. I have referred friends and family members to Texas Nissan of grapevine. I will be doing more business with them in the future.
I spent a great deal of time shoping for a used car after mine was lost to a bad crash in the snow. some dealers did not work with me. when i called texas nissan of grapevine chris cummings stated he had the car i looked at on line and would be working late. when i made it to the dealership he not only had the car i viewd on line. he had my deal all ready to go. after more then a week in a rental car in and out of car lots i was really happy to run into a pro.
I highly recommend Texas Nissan of Grapevine to anyone interested in purchasing a vehicle whether it is used or new. The entire sales team all the way to the financing team worked VERY WELL together. You can definitely see how they all care for the buyers and help each other out as a team should be. The salesmen/saleswoman work hard for the buyer. Dustin was our salesman and he was very knowledgeable of all the vehicles we inquired about. He also gave advise on the ratings regarding which car is rated safetier vs the other. ... read more
Pretty simple...guys walked around real fast to work hard for us. Friendly and they had a real good process. I would definitely recomend Texas Nissan of Grapevine. Texas Nissan of Grapevine did a great job! They also will give me $100 for anyone that I personally send up there. Thought that was pretty neat.
I purchased a Certified Pre-Owned Altima from Texas Nissan of Grapevine and I have to say I was very impressed. I went to many other dealerships before going there and I was getting very frustrated w/ sales people in general. Most sales people I met either didn't know the product or were very pushy. I understand sales people want the sale that day but when I went to Texas Nissan of Grapevine I met a sales person (Ray Beavers) who seemed to take a different approach. He was very personable and not pushy at all. He listened an... read more
I waited in my car before been greeted by a male. When leaving my vehicle was not washed nor was I aware I had to ask. My oil change sticker was not inputted in my vehicle instead I had to ask for it
1- he is extremely unprofessional, confrontational and condescending. He definitely should not be in leadership or the face of the Service Department.
Business response:
Your feedback is important to us, and we understand your concerns. The behavior you've described falls short of the level of service that we strive to provide. We take these concerns seriously and want to address this matter directly with you. Please contact Jordan Lindelow at JLindelow@vtaig.com so we can discuss your experience and work toward a resolution.
While my service advisor did a decent job, this dealership is awful. They are very slow to get the slightest thing done, and there is no reason to make an appointment because they always say that “there are XX cars ahead of you so we may not get to you today”. Even though my car is under warranty, they also refuse to give me a loaner if they have to keep it over night. I have to fight with them every time to get a loaner car. They should never have to keep my car over night for an oil change or simple check engine light issu... read more
Business response:
It's regrettable to hear that you feel this way, and we understand your frustration. Your concerns are important to us. We value your feedback about the service process and appreciate you taking the time to share your perspective. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so we can discuss your concerns and work toward a resolution.
Texas Nissan has a 4.2 star rating with 10,883 reviews.
Texas Nissan is open now. It will close at 8:00 p.m.