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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
after appointment it took me 4 hour for just oil change and car wash, employee was trying hard to skip car wash, total waste place for car maintenance
Disappointing. Parts director is rude. You don't have basic parts available. Disappointing. Parts director is rude. You don't have basic parts available. Not expecting you to carry every possible part.
59. 99 oil change ended up costing $86 with credit card fee Thought I was over charged
Horrible, conniving staff! !!! Absolutely the worst experience ever in my entire life !!!! Will NEVER buy again!!!!
It has been good until this oil change. They missed placed the paper work and keys.
Overcharged and parts needed couldn't be obtained by your parts dept. For what I paid, after being your customer for two decades, I was disappointed.
Business response:
Thank you for sharing your concerns about your recent experience with us. We understand your frustration. Your loyalty as a customer for twenty years means everything to us, and we recognize that this experience fell short of the standards that we strive to provide. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so we can discuss your concerns directly and work toward a resolution.
Service department downsize made it take longer than it used to. Non effecient for customer.
Business response:
We sincerely value your feedback regarding your recent service experience. We understand that changes in our service department have impacted the efficiency you previously experienced, and we appreciate you taking the time to share this with us. Your patience during this transition period means a great deal to us. We are continuously working to streamline our processes to better serve our customers and reduce wait times. Thank you for choosing Texas Nissan, and we look forward to providing you with improved service in the fu... read more
Didn’t solve my problems after coming in 6 times and wasted so much of my gas and time.
Business response:
We are sorry to hear about your experience, and we understand your frustration. The situation you've described falls far short of the service standards that we strive to provide. We would like the opportunity to discuss this further and work towards a resolution. Please contact our Service Director, Clint Givens, at Cgivens@vtaig.com so we can work together to find a solution.
Waited too long Waited too long, felt like a burden Waited 30 mins before I was helped
Business response:
We value your input regarding your recent visit with us. Your time is valuable, and we strive to provide prompt service to everyone who visits our dealership. We are committed to improving our response times and ensuring that every customer feels welcomed and prioritized from the moment they arrive. Your feedback helps us identify areas where we can enhance our service standards. Please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com so we can discuss your experience further and work toward a better out... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,881 reviews.
When is Texas Nissan open?
Texas Nissan is open now. It will close at 8:00 p.m.