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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
If I could give a zero, then I would. They priced a pickup but when I asked about it they had a recon of $2500. They the leave off the list price. They would t ever give me a detailed quote, just a final price. Crooked and dishonest. I red the reviews and thought, well can’t be, trust me, it was!
Business response:
Hello and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please reach out to Johnny Cantrell at jcantrell@vtaig.com or 817-601-3600
1. They tried to charge us $3,000 conditional fee on top of the advertised price. 2. The sensor of the windshield was not working when we were buying the car and we pointed this to 2 of the sales people. They said it was like this because they just changed the wipers liquid and it will disappear after driving for a few miles. One month later, the sensor still gives an error on the dashboard which is very annoying. 3. The rims and the tires were polished with some substance that disappeared after the first rain a few days lat... read more
Business response:
We apologize for not meeting your expectations, but appreciate you taking the time to leave a review. At your earliest convenience, please reach out to Johnny Cantrell at jcantrell@vtaig.com or 817-601-3600
I would leave 0 stars! I purchased a '07 used vehicle from them and the sales rep said, and I have his email, "This car has some visible interior damage, but all our cars get fully inspected and this one passed with flying colors". I agreed to the visible conditions and to replace 2 tires. The next day I had the car in to get the new tires and the mechanic said he could not believe someone let my son, a first-time driver, drive this car off the lot. The lower control arm bushings were so deteriorated and all 4 upper arms nee... read more
Business response:
Thanks for your feedback, Brettamick45. We’re sorry to hear we disappointed you. At your earliest convenience, please reach out to Johnny Cantrell at jcantrell@vtaig.com or 817-601-3600
WORST CAR DEALERSHIP IN TEXAS THEY ARE DISHONEST THEY LIE AND ARE EXTREMLY RUDE SALESMAN
Business response:
Yes this is my review and I will continue to tell people looking for a a car to don’t walk but run away from this place
The car I bought is still having the same issue I came in for twice I’m afraid it’s gonna quit somewhere I will never purchase a Nissan or recommend and it’s a 2021 sentra
Business response:
Dwayne, we appreciate that you trust us enough to work on your vehicle. We can understand that this must be frustrating. At your earliest convenience, please reach out to Mark Topham at 817-380-3928 or Mtopham@texasnissan.com to discuss this further.
The contract was drawn up with a mistake. The purchase price of the car was entered incorrectly by $6000. This altered everything in my contract and they refuse to fix it. Everyone I have spoken to has been rude and discourteous.
Business response:
People make mistakes. But to make this mistake and not fix it is dishonest. the advertised purchase price of the car is documented. The contract has an incorrect purchase price. The decent thing to do is fix this error. Refusing to fix this error is dishonest.
Do not recommend them for purchasing your vehicles. None of the sales men have any knowledge of the cars in their lot. Please read the car fax on your vehicle of interested. I came three different times, once last month. No cars interested in. Looked online found a great car for a good deal. Came in spoke to Chris he showed us the vehicle we were unable to test drive because they lost the keys, and apparently have had them lost for 3 days now. Chris said he would make a note about the keys & check an eta on when a locksmith ... read more
Business response:
We are so sorry to hear that you are not satisfied with your experience. Our team is dedicated to providing exceptional customer service, and we are sorry that you feel like we haven't been as dedicated to you as we should have been. At your earliest convenience, please reach out to Johnny Cantrell at jcantrell@vtaig.com or 817-601-3600
I went to trade in my car for a used truck that was not at the dealership but at a nearby auction where it was about to be sold. They were willing to go get it for me because I wanted to see the truck before I bought it (obviously). When we picked up the truck, it was dirty, stained, and the mileage was 5k higher than advertised. I didn’t catch the name of the seller but he was extremely rude and condescending bc we didn’t sign for the car after test driving it. We saw multiple red flags in the staff, in addition to finding ... read more
Business response:
We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this, but we cannot find any contact information or visitation records in our system using this name. At your earliest convenience, please reach out to Jake McDowell at jmcdowell@vtaig.com to discuss this further.
Run don't walk away from this dealership! They will scam you. The advertised price of their vehicles are deceiving because when you sit down to go over numbers you will notice a $3,500.00 "reconditioning fee" that they add to the price. They justify this fee by stating that it covers any unexpected issues with the vehicle after you drive off the lot but any dealership that would add this fee to the price will also not stand behind the repair in my opinion. In addition, I did not encounter any professional sales staff. You wi... read more
Business response:
Hello, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please reach out to Johnny Cantrell at jcantrell@vtaig.com or 817-601-3600
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,536 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.