This profile has been claimed by the business owner or representative.
Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Dishonest people I wish i could give a negative star. Myself and my husband went there to make an inquiry about a car we saw online. We were talking to the manager about pricing and have not wven concluded if we wanted the car or not. They insisted we fill out a form which we did and i specifically told them not to run my credit at this time till we conclude about pricing. The sales associate or manager he called himself stated he understood and wouldn't run the credit check untill we were sure we wanted to make the purchase... read more
Leasing agreement was not correct after we signed papers We leased our Altima in December 2017. We told the finance manager at the time that we did not want the Premium Warranty since this was a 3 year lease; but we did want the oil change/oil filter/tire rotation plan. This past May we had our car serviced for the first time - my husband was told after the service was completed (it took over an hour) that we did not have the Oil/tire rotation plan, we had the Premium Warranty. I called immediately and spoke with Cody in the... read more
Terrible customer service; ridiculous waiting I have been going to this dealership, on and off for over 7 years. I somehow have been influenced by the myth that a dealership service center knows your car better than anyone. This last appointment has now put me over the edge to never come back. I waited 4 hours (7a-11a) to have a service center lead tell me what I already knew about a dashboard light. Never once did he come to update me on any progress and he brushed off my wasted time by trying to defend that “it took them s... read more
Deceitful! My buying experience with this dealership was shady from beginning to end. Ryan, the salesperson who "helped" me, did not have the car advertised on CarFax available because it apparently did not pass a safety inspection. After we found a similar car, a 2013 Nissan Pathfinder, we decided that we would buy it. That's when things got more and more shady. After we signed our papers, we were told that the Pathfinder was also not inspected yet and could not be released to us. That would have been great info to have bef... read more
Threatened me to report their loaner as stolen Dealer refused to give me loaner as I don't have full coverage, so I added full coverage to my insurance and got a loaner, after I got home the director of service called me and threatened to report the loaner as stolen, Even though they were still working on my car.
Worst experience by far Our experience was the very reason why car dealerships get a bad wrap. , The general manager and the finance dept were deplorable. We agreed on a price and an interest rate at 6pm (after pulled credit but banks closed) our finance guy said “ I guarantee this rate tomorrow, nothing will change, but if it does I will buy you the car.” No kidding that was his exact words. Next day the rate doubled to 12% then to 8.9%....after more haggling He spoke to the general manager and came back in and said we have... read more
Crooks! Stay away from this dealership! I went in to look at a pre-owned car. I told them up front this would be a cash transaction if I bought a car. I never gave them permission to check my credit. I never gave them my social security number. Somehow my credit was checked anyway! I have tried to get in touch with the general manager, but he’s always “not available” and won’t return my messages. I guess I’ll have to go up there and wait for him to show his face. I’m not afraid of making a scene or telling random customers t... read more
Worst new car buying experience EVER! Falsely quoted MSRP I do not recommend anyone going to this dealership due to their lack of integrity, lack of respect for my family's and my time and lack of respect of our knowledge. The only reason we went to this dealership was because they are an "authorized dealer" thru the Sam's Auto buying program. We were there for 8+ hours. Were coerced to purchase extended warranties for a lower interest rate. The numbers during the negotiations were not the numbers on the contract. They charg... read more
Slimy sales tactics Made the mistake of purchasing a vehicle for my daughter from this place. Huge mistake. I went back and forth with salesman about the price we agreed on through email. While he kept insisting I purchase a warranty for an additional 1800 dollars. I refused several times and he kept lowering the price of the warranty. After I refused for the last time he said I would have to pay sticker price because the price we negotiated had expired because I did not come in the same day. I told him I would take the car ... read more
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 10,536 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open tomorrow at 7:00 a.m.