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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
It was great, the tech that worked on my car also went above and beyond and cleaned my engine bay the techs there were friendly and knowledgeable but also so were the service advisors, I plan to keep coming here for my oil changes and make sure to get them done right by coming here.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that our technician went above and beyond to clean your engine bay and that you found our team friendly and knowledgeable. We look forward to continuing to provide you with excellent service for your oil changes in the future.
I had a great experience. Samantha was great, she made sure I was satisfied before I left. I will definitely be return for future service
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that Samantha provided exceptional service and ensured your satisfaction. We look forward to welcoming you back for future service.
Fairly typical long wait for work done. No cups for the coffee maker or water dispenser.
Business response:
Thank you for your feedback regarding the wait time and the lack of cups for the coffee maker and water dispenser. We appreciate your input as it helps us improve our services. For further assistance, please reach out to our Service Director, Clint Givens, at Cgivens@vtaig.com.
I received great customer service from Leo and the team. My experience was what I expect from a dealership and will now be servicing all of my Nissans at this location.
Business response:
Thank you for the kind words! We're so glad to hear that Leo and the team provided you with great customer service. It's fantastic to know that your experience met your expectations, and we're excited to have you continue servicing your Nissans with us. We look forward to seeing you again!
Leo, my go to guy, is GREAT! He takes good care of me and my vehicle.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear that Leo is providing you with excellent service. Your satisfaction means the world to us, and we appreciate your support!
AK was very nice and explained to me ,the questions I ask. Very good service did a great job.
Business response:
Thank you for your kind words! We’re so glad to hear that AK provided you with great service and took the time to answer all your questions. We truly appreciate your feedback and are happy you had a positive experience. If you need anything else, feel free to reach out!
Great Customer Service! Everyone was so welcoming. You will not be disappointed. My salesman Clint was very helpful.
Business response:
Thank you for your fantastic review! We're so glad to hear that you had a positive experience and that Clint was able to assist you. We truly appreciate your kind words and look forward to helping you again in the future!
This last service experience was great! A previous service visit did not go as well. In general they are usually good.
Business response:
Thank you for your feedback! We’re glad to hear that your recent service experience went well. We truly value your business and appreciate your continued trust in us. If there's ever anything we can do to improve your experience further, please don't hesitate to reach out!
Ray was great to work with! He was super communicative and informative, which is what you need in this instances!
Business response:
Thank you for your kind words about Ray. We are glad to hear that he was communicative and informative, as we strive to provide excellent service in every instance. We look forward to seeing you next time!
Texas Nissan has a 4.2 star rating with 10,693 reviews.
Texas Nissan is closed now. It will open at 7:00 a.m.