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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good communication and good, clean service area. Repairs and maintenance completed well, and no need for follow up visits.
Business response:
Thank you for your detailed and positive review. We take pride in delivering comprehensive service that meets and exceeds customer expectations. Your feedback confirms our commitment to clear, transparent communication, maintaining a professional, clean work area, performing thorough, comprehensive repairs, and solving issues efficiently to minimize customer inconvenience. We appreciate customers like you who recognize the care and expertise we bring to every job. Your satisfaction motivates our entire team to maintain these... read more
Texas Nissan of Grapevine took care of me and our new 2024 Nissan Pathfinder. The service department did an excellent job. Thank you!
Business response:
We are thrilled to hear about your positive experience with your new Pathfinder and our service team. Your satisfaction is our top priority, and we're proud that our team was able to provide the exceptional service you deserve. Our service department is committed to ensuring every customer receives top-quality care and support. We appreciate you taking the time to share your positive feedback and confirm that we met your expectations during your visit. Thank you for choosing Texas Nissan of Grapevine for your automotive need... read more
Courteous staff, clean Facility, reliable Service, easy to make Appointments, convenient Location, nice waiting room
Business response:
Thank you for your wonderful review! We're delighted to hear that our team, facility, and services met and exceeded your expectations. Your feedback affirms our commitment to providing a professional, comfortable, and customer-focused experience. We appreciate customers like you who take the time to share positive observations and will continue striving to maintain these high standards.
Service was great but only downgrade was I requested a complimentary car wash and the service was not performed
Business response:
Thank you for your feedback! We’re glad to hear that you had a great experience with our service team. However, we apologize for not providing the complimentary car wash as requested. We understand how important these details are to our customers and are sorry for any disappointment this may have caused. Your feedback is valuable to us, and we’ll ensure that this is addressed with our team so that we can improve in the future. Thank you for bringing this to our attention, and we hope to serve you again soon!
I love their customer service. They explain everything to my understanding and are very accommodating. They maintain a pleasant attitude!
Business response:
Thank you so much for your glowing review! We are delighted to hear that you love our customer service and that our team took the time to explain everything in a way that was clear and understandable for you. Accommodating our customers and maintaining a positive attitude are core values at our dealership, and it's rewarding to know that our efforts made a difference in your experience. Your satisfaction is our top priority, and we are committed to providing the best service possible. We truly appreciate your kind words and ... read more
Very thorough and answered any questions i had and quick to respond! It was a great experience
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you had a great experience and that our team was thorough in answering your questions and quick to respond. Ensuring our customers feel supported and informed is very important to us. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Always trust my car at Texas Nissan of Grapevine. Service advisors are great and quality service every time.
Business response:
It's great to hear that you consistently trust Texas Nissan of Grapevine with your vehicle! We're glad our service advisors and the quality of our work continue to meet your expectations. We look forward to keeping your car in top shape for you!
Timely service and kept me informed every step of the way. Will let me know when part is available so we can schedule further service.
Business response:
We're glad to hear you appreciated our timely service and communication throughout the process. We'll be sure to keep you updated on the part availability and look forward to scheduling your next service. Thanks again for choosing us!
Were able to slip us in at a moments notice and complete a scheduled maintenance check up as well as a four wheel alignment.
Business response:
We’re glad we could accommodate you on short notice and take care of your scheduled maintenance and four-wheel alignment! We strive to make your service experience as smooth as possible. Let us know if you need anything else in the future!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,930 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.