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Texas Nissan
- Car Dealers
- Grapevine, TX
About this business
Location details
1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Wow, so fast with our service and excellent communication, Tony our service advisor was fantastic!
Business response:
Thank you for your fantastic review! We're thrilled to hear that you experienced fast service and excellent communication. Tony is indeed a valuable part of our team, and we're glad he made your experience great. We appreciate your feedback and look forward to assisting you again in the future!
So was great at getting my car in after I had it towed to them was great at scheduling my rental and alleviate the stress of no car to use during the repairs !! He went above and beyond his expectations .!! We even shared pictures of our pets. !! Nissan you Need more people like AK at your service department . He has a great smile and greets people like their family .. Definitely gets my praises ! Tony is also a good at providing great service .
Business response:
Thank you for your amazing review! We're so glad to hear that AK went above and beyond to make your experience as stress-free as possible, from getting your car towed in to arranging a rental. It's wonderful to know that he made you feel like family with his warm smile and personal touch. We’re also glad to hear Tony provided great service as well. We truly appreciate your kind words and will be sure to share your praise with both of them. We look forward to assisting you again in the future!
Samantha my service rep was extremely helpful. She followed up before my appt to ensure she understood my issue with my tailgate. Also kept me updated until my truck was ready. Great customer service
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Samantha provided exceptional service by following up and keeping you updated throughout the process. We truly appreciate your kind words and are happy that your experience was a positive one. We look forward to assisting you again in the future!
So courteous and polite. Greeted immediately! Given a time frame for completing service Completed in 1/2 the expected time frame!
Business response:
Thank you for your wonderful review! We're so glad to hear that you were greeted promptly, and that we exceeded your expectations by completing the service in half the expected time. We truly appreciate your feedback and look forward to providing you with excellent service again in the future!
My salesperson was very professional, knowledgeable about the car. Also he let me know about the vehicle.
Business response:
Thank you for your great feedback! We're thrilled to hear that your salesperson provided you with professional and knowledgeable service. It's wonderful to know they were able to keep you informed about the vehicle and help you feel confident in your decision. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out!
Amazing awesome I couldn’t believe how amazing they were I will go back to this place
Business response:
Thank you for your amazing review! We're so glad to hear that you had such a positive experience with us. We truly appreciate your kind words and are thrilled to know you'll be coming back. We look forward to serving you again in the future!
I took my '23 Z Protospec in for scheduled service. I saw the '24 Heritage Z and fell in love with it. I left with the Heritage. Everyone there took very good care of me. I couldn't be happier! My memory fails me as to their names.
Business response:
Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your scheduled service and that you fell in love with the Z. It’s fantastic to know that our team took great care of you throughout your visit. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your support and wish you many enjoyable drives in your new Heritage Z!
Samantha was awesome! She quoted me about a 2 hour wait (which is great for a Saturday by the way) and was done in less! Super easy process, explained everything well to me. Will be asking for her again!
Business response:
Thank you for your fantastic review! We’re thrilled to hear that Samantha provided you with such great service and that she was able to finish your service in less time than expected. It's great to know that the process was easy and that she took the time to explain everything clearly. We appreciate your kind words and are glad you plan to ask for her again. If you need anything else or have further questions, please don’t hesitate to reach out. We look forward to seeing you again soon!
Great service. Employees took good care of me. Free ride home and back to dealership
Business response:
Thank you for your fantastic feedback! We’re delighted to hear that you had great service and that our employees took good care of you. It’s wonderful to know that the free ride home and back to the dealership made your experience even better. We appreciate you taking the time to share your thoughts and look forward to assisting you again in the future! Thank you for choosing us!
Frequently asked questions about Texas Nissan
How is Texas Nissan rated?
Texas Nissan has a 4.2 star rating with 9,930 reviews.
When is Texas Nissan open?
Texas Nissan is closed now. It will open at 7:00 a.m.