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1401 West State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Much better than previous experiences. They knew where my car and keys were. In the past locating my car and keys took over an hour! I felt like this experience was much more personal and Samantha was fantastic. I appreciate her text to remind me of the upcoming service and about the service card on credit cards giving me a chance to decide how I would pay.
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear that your recent experience was much improved and that we were able to locate your car and keys quickly this time. It's great to know that Samantha made your visit feel more personal and provided excellent communication through text reminders. We truly appreciate you taking the time to share your thoughts, and we’re glad to hear that our efforts to enhance our service have made a positive impact. We look forward to continuing to provide you with great experiences ... read more
This is my 5th car with Texas Nissan. I would think you can figure out I am quite satisfied with them.
Business response:
Thank you for your continued loyalty! We’re thrilled to hear that this is your fifth car with us, and we truly appreciate your trust in our team. Your satisfaction is our top priority, and it’s wonderful to know we’ve consistently met your expectations. If you need anything or have any questions in the future, please feel free to reach out. We look forward to serving you again!
Samatha did a great job. Very good customer service and informative! Yea Samatha keep up the good work!
Business response:
Thank you for your wonderful feedback! We’re so glad to hear that Samantha provided you with great customer service and kept you informed throughout your experience. She truly embodies our commitment to excellence, and we appreciate your recognition of her efforts. We’ll be sure to pass on your praise to Samantha. If you need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to seeing you again!
Mr. Tonny is very friendly and knowledgeable. He has guided me through all technical detail about my Vehicle...A BIG THANKS to Mr.Tonny
Business response:
Thank you for your wonderful review! We're thrilled to hear that Tonny provided you with friendly and knowledgeable service. It's great to know that he guided you through all the technical details about your vehicle. We appreciate your kind words and will make sure to pass along your thanks to Tonny. If you need any further assistance, feel free to reach out. Thank you for choosing us, and we look forward to serving you again!
Mark, Clinton and Nick we all very professional and extremely helpful in getting us the car we wanted! The process was quick and hassle free!! Very impressive with the service!
Business response:
Thank you for your wonderful feedback! We’re delighted to hear that Mark, Clinton, and Nick provided you with professional and helpful service in finding the car you wanted. It’s fantastic to know that the process was quick and hassle-free for you. We appreciate your kind words about our team and are committed to maintaining this level of service for all our customers. Thank you for choosing us, and we look forward to assisting you again in the future!
Samantha is the service department did an amazing job scheduling my appointment, getting all the services I needed complete, and answering all my questions.
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Samantha in our service department provided you with amazing service by scheduling your appointment and addressing all your needs and questions. Our team is dedicated to ensuring that every customer has a seamless experience, and it’s great to know we met that goal for you. If you need any further assistance or have more questions in the future, please don’t hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!
Great service and very professional. Appreciate the customer service. Great information about my car very knowledgeable.
Business response:
Thank you for your fantastic review! We’re so glad to hear that you received great service and that our team provided you with the information you needed about your car. It’s our goal to ensure every customer feels well-informed and appreciated, and your kind words validate our efforts. Thank you for choosing us, and we look forward to assisting you again in the future!
Excellent customer service and very professional. They meet me on arrival. The car wash was great as well.
Business response:
Thank you for your fantastic review! We're delighted to hear that you experienced excellent customer service and professionalism during your visit. Our team strives to make every interaction welcoming and efficient, and it's wonderful to know they met you upon your arrival. We're also glad you enjoyed the car wash! It’s our goal to ensure every aspect of your experience is top-notch. Thank you for choosing us, and we look forward to serving you again in the future!
Leo was an awesome service advisor! Would highly recommend him to my family and friends.
Business response:
We are thrilled to hear about your exceptional experience with Leo in our service department. Our team takes great pride in delivering outstanding service, and Leo's dedication to customer satisfaction clearly shines through. Leo's commitment to providing top-quality assistance is a testament to the high standards we maintain at our dealership. We appreciate customers like you who take the time to recognize our team members' hard work and professionalism. Thank you for your enthusiastic recommendation and for choosing our se... read more
Texas Nissan has a 4.2 star rating with 9,930 reviews.
Texas Nissan is closed now. It will open at 7:00 a.m.