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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Polite, professional, attentive service
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
The people there are extremely nice. However because they were short handed (as most shops seem to be these days) the work took much longer than expected. This was for a normal 10,000 mile checkup. I believe what's happening is that most places still tell you what is usually the amount of time to get certain work done. They dont take into account being short handed. If I knew how long this would have really taken I would have made arrangements to go home instead of being there 4+ hours. Still the work was done well and I app... read more
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Not complaining at this point. Only service, so far, was car purchase.
Business response:
Thank you for your positive review!
Excellent service everytime
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Good customer service and on time.
Business response:
Thank you for your positive review!
I did not have an appointment and needed to get my car inspected. They got me in and I think I waited about 30 minutes.
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Robert Moran was as always great but was there for two and a half hours. You need to improve on your service time
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. Please reach out to our Service Director, Mike Highlen, at 817-421-7020 to discuss what we can do to help.
Everything was Good, took longer than normal but that's what happens when you are short handed
Business response:
Thank you for your feedback!
Friendly staff, very communicative. Applied web coupons when I didn't have any.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,140 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.