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701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Texas Toyota of Grapevine has excellent service! I recently took my truck in for front rotors and brake service. Very friendly and professional service department. Finished my repairs sooner than expected. A lot of room in the waiting area. Very pleased with this location.
Business response:
Thank you for your positive feedback!
Service Center was fantastic and service advisor very informative and very nice. Should have been there for at least 6 hours but service advisor got me out of there within 3 hours. That is what I call great service!!!!!
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
My experience at Toyota of Grapevine was very pleasant. Monica kept me fully informed of the progress. Even offered a complementary ride up to a restaurant. Even with 4 wheel alignment oil change took no time.
Business response:
Thank you for your positive feedback!
I love Toyota of Grapevine - they have been great to me. This particular time though, I waited a really long time for a tire change. I made an appointment and wish they would have told me when I got there that it may be several hours before they looked at my car or were able to change a tire if that's what was needed. I could have had someone pick me up instead of waiting for so long. Other than that it was good. Also - they should have a snack machine where you can buy stuff if you have to wait so long. They do have popcorn... read more
Business response:
We wish your experience could have been better, but appreciate you taking the time to share your feedback. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
They did a great job in servicing my car.
Business response:
Thank you for your positive review!
Our sales man was friendly and efficient. However we had to leave and when we returned we waited for about 10 minutes and finally had to ask someone for help.
Business response:
Thank you for your feedback!
It is service is going to be good
Business response:
Thank you for your positive review!
Excellent Service Team, Dan and Bobby were Great.
Business response:
Thank you for your positive feedback!
I called 2 weeks in advance to get an appointment to get my oil changed. They sent me in the mail a $50 discount card to be used on any service. I assumed with an appointment it would take less than 30 minutes to get my oil changed. I was told they were backed up and it would take 1 1/2 to 2 hours if waiting in the lobby. I called my husband to come pick me up and I did get a call 2 hours later that my car was ready to be picked up. They gave me a detailed report on what needed attention and I took my car to a local mechanic... read more
Business response:
Thank you for your feedback!
Texas Toyota of Grapevine has a 4.2 star rating with 15,108 reviews.
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.