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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Kyle was an awesome salesman. He listened to what I wanted and with a little help from Bruce, I left with the exact vehicle I wanted. Duane made the financing part a piece of cake. My whole experience was outstanding!! Thank you!
Business response:
Thank you for your positive feedback!
great service on this dealer
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
Robert Moran is a great service advisor. He is knowledgeable and friendly. The only problem we had which is out of his control was the length of time it took for our car to be ready. He explained that they were short several car technicians. Since this was the case, appointments should not have been made beyond the availability of service technicians.
Business response:
Thank you for your feedback!
Service was good but very expensive compared to other stores.
Business response:
We aim for fair, competitive pricing on our vehicles, parts and services. We're always willing to try and find a way to get customers the best deal possible, and we're sorry that you are dissatisfied with our prices. We'd love to speak with you and see if there's anything we can do to address your concerns. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
My service advisor has taken a real concern about my vehicle which makes me feel good about bringing my car to Texas Toyota!
Business response:
Thank you for your positive review!
Great service!!!!!!!!!!!!
Business response:
Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.
They keep you informed with progress on car. Alex in Service does an exceptional job.
Business response:
Thank you for your positive feedback!
They were eager to sell me a car...not necessarily the car I inquired about...I had previously arranged financing through my credit union but they said I had to finance through them.
Business response:
James, we are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.
Service is usually very slow at this dealership. No matter how early you bring your car in. A simply oil change (and routine inspection?) will take a minimum of an hour and half (Even though I booked the very first appointment of the day at 7:15am). Be ware that the dealership will always recommend anywhere between $500~2000 worth of "recommended services" in big bold red letters. Don't fall for it. Requested the safety recall services to be done, but the service advisor didn't even bother to talk about it.
Business response:
Thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please reach out to our Service Director, Dan Garza, at 817-310-8108 to discuss what we can do to help.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 15,108 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.