This profile has been claimed by the business owner or representative.
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
There is good service peovide
Business response:
Thank you for your positive feedback! We are pleased to hear that you experienced good service. Our team is dedicated to providing the best possible experience for our customers, and it's great to know we met your expectations. We look forward to serving you again!
Sabrina answered all .my questions related to my car
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that Sabrina was able to address all of your questions regarding your vehicle. Providing helpful and knowledgeable support is our priority, and it's wonderful to know that we met your expectations. We appreciate your feedback!
It was amazing . Thank you .
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that your experience was amazing. Your satisfaction is our top priority, and we look forward to continuing to serve you in the future.
Syed and the technician provided prompt and good service. The technician did leave a few smudge marks from the oil on the hood of the car, but other than that was great!
Car was conditioned for sale.
Just okay - I make an appt for 7:15 am and still not sure why as people just show up before me and get serviced first. Just misleading. Also dont appreciate the black grime the mechanics get on the roof and vidor of my car when replacing the sticker. Its impossible to get out and have a series of black smudges over the past few years.
Car was perfect. Unfortunately the service advisor forgot I was waiting in the lounge and left for the day. Luckily, I was able to retrieve my car.
Kristina was excellent. Very communicative; met all her commitments.
It took 3 hours for my oil change. An hour for an oil change is still excessive but my appointment was at 11 and i didnt get out until 245pm. Thats an extreme waste of my time when I paid the SAME price that I would at a quick lube. There is no difference in the oil as its the same so if you aren't able to complete oil changes somewhate quickly, theres not reason for me to continue to use you. Also you're car wash has been broken for years now! That is a complimentary service other dealers offer that makes you less desireabl... read more
Business response:
Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the duration of your oil change and understand that your time is valuable. We strive to provide efficient service, and your comments will help us improve our processes. We also acknowledge your note about the car wash service. We are actively working to enhance our offerings and appreciate your patience as we address this issue. To discuss your experience further, please reach out to our General Manager, Neal Asaad, at 817-3... read more
Texas Toyota of Grapevine has a 4.1 star rating with 12,942 reviews.
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.