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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
They were not pushy at all and waited until I actually wanted the car to talk numbers. They were patient with my questions and let me test drive multiple cars
Business response:
We are ecstatic to hear about your wonderful experience with our team! Your feedback about our no-pressure approach truly means a lot to us. We believe in giving our customers the time and space they need to make the right decision, and we are delighted that you felt comfortable throughout the process. It sounds like our team did exactly what we hope for - being patient with all your questions and making sure you had the opportunity to test drive different vehicles until you found the right fit. We understand that buying a c... read more
I am very satisfied with our experience at Texas Toyota of Grapevine.
Business response:
We are pleased to hear about your positive experience with us. Your satisfaction means everything to our team, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that we were able to meet your expectations and provide you with the level of service you deserved. Thank you for choosing Texas Toyota, and we look forward to serving you again in the future.
I liked the customer service this time
Business response:
We are ecstatic to hear that you had a positive experience with our service team this time. Your satisfaction means everything to us, and we are thrilled that our team was able to provide the level of care you deserve. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you and your vehicle in the future.
Great customer service, I would recommend to a friend or anyone who has a Toyota. Service Advisor Kristina is very knowledgeable and efficient.
Business response:
We are ecstatic to hear about your wonderful experience! Your recommendation means the world to us, and we truly appreciate you taking the time to share your positive feedback. It's fantastic to know that you received outstanding customer service and found our team to be both knowledgeable and efficient. We're proud to have team members who consistently deliver excellent service to our customers. Your kind words motivate us to continue providing the exceptional experience you deserve.
Mustafa was thorough and was a thoughtful salesman. I recommend him all the way.
Business response:
We are glad to hear about your positive experience with our team. It's wonderful to know that you found your salesperson to be thorough and thoughtful throughout the process. Your recommendation means a great deal to us at Texas Toyota. We truly appreciate you taking the time to share your feedback and are delighted that we could provide you with the quality service you deserved.
Service completed quickly. Car was received before sooner than promised.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that we were able to complete your service efficiently and get your vehicle back to you ahead of schedule. We understand how valuable your time is, and we're pleased that our team exceeded your expectations by delivering faster service than initially promised. Your satisfaction with our quick turnaround time means a great deal to us, and we appreciate you taking the time to share your feedback.
Great service - no issues. Free soda
Business response:
We greatly appreciate your feedback about the excellent service you received. It's wonderful to hear that your experience went smoothly without any concerns. We're delighted that you enjoyed the complimentary refreshment during your visit. Your satisfaction means everything to our team, and we look forward to continuing to provide you with outstanding service in the future.
Dan was very polite and efficient!
Business response:
We are absolutely thrilled to hear about your wonderful experience! Your kind words about the polite and efficient service you received truly mean the world to us. It brings us great joy to know that our team member provided you with the exceptional level of care that every customer deserves. We take pride in ensuring that each visit is both professional and welcoming. Thank you for taking the time to share your positive feedback - it helps us continue to deliver the quality service our customers have come to expect.
they did a good job aligning the wheels. Both Carfax and them have incorrect data and so I was presented required services that had alreay been performed. I had to take an hour to verify both of you were incorrect. Carfax gets a 2 and Toyota gets a 4
Business response:
Your feedback is incredibly valuable to us. We are pleased to hear that our team did a good job with your wheel alignment service. We understand your frustration regarding the incorrect service data that was presented to you, and we appreciate you taking the time to verify the information. We recognize that this created an inconvenience for you. Your experience helps us identify areas where we can improve our data accuracy and service recommendations. We truly value customers like you who provide honest feedback, and we are ... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,433 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.