This profile has been claimed by the business owner or representative.
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Best customer service. Busy but worth it
Business response:
We are overjoyed to hear about your wonderful experience with our team! Your feedback about receiving excellent customer service truly means the world to us. We understand that our dealership can get quite busy, and we appreciate your patience and recognition that the quality service you received made the wait worthwhile. It's customers like you who make our commitment to providing outstanding care so rewarding. We're thrilled that you chose Texas Toyota for your automotive needs and look forward to serving you again in the ... read more
Quick service, a great experience in general, however the technician let a request for service alert in the instruments cluster active
Business response:
We are honored to hear about your positive experience with our service team. It's wonderful to know that we provided you with efficient service and that your overall visit was great. We understand your concern regarding the service alert. Your feedback helps us ensure that every detail of our service process meets the high standards you deserve. We truly appreciate you taking the time to share your experience.
Great experience. Gets the job done asap
Business response:
We are utterly delighted to hear about your wonderful experience with us! It's fantastic to know that we were able to provide efficient service and complete everything quickly for you. Your satisfaction means everything to us, and we're thrilled that we could exceed your expectations. We truly appreciate you taking the time to share your positive feedback and look forward to serving you again in the future.
The service was performed well as expected. Everyone I dealt with at the dealership made made an effort to get me taken care of in a timely manner.
Business response:
We are delighted to hear about your positive experience with our service team. It's wonderful to know that the work was completed to your satisfaction and that our staff prioritized getting you the assistance you needed promptly. Your feedback about the care and efficiency you received means a great deal to us at Texas Toyota. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Great service and the customer service excellent
Business response:
Thank you for your wonderful feedback! We are so pleased to hear that you experienced outstanding service during your visit. Your satisfaction with our team's dedication to providing excellent customer service truly means the world to us at Texas Toyota. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you for years to come.
I have been a loyal advocate of Toyota of Texas since the lease of my 2024 Toyota Corolla. This company is outstanding in every phase of its existence. I will continue to broadcast my support and enthusiasm.
Business response:
Your review is appreciated and means so much to our team. Your loyalty and advocacy since leasing your Corolla truly highlights the commitment we strive for in every aspect of our operations. Knowing that you plan to continue sharing your positive experience and enthusiasm with others is incredibly meaningful to us. We are honored to have earned your trust and look forward to serving you for many years to come.
Service was timely, and I was updated promptly on inspection results, cost, and estimated completion time. Staff is always very friendly.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. Your feedback about receiving timely updates on inspection results, costs, and completion times shows how much we value keeping our customers informed throughout the process. It means the world to us that you found our staff friendly and helpful. We truly appreciate your trust in Texas Toyota of Grapevine and look forward to continuing to provide you with excellent service.
Just excellent service as usual.
Business response:
We are grateful for your continued trust. Your recognition of our outstanding service means everything to our team. We understand how important reliable and consistent care is for your vehicle, and we're honored to be part of keeping it running smoothly. Your loyalty as a customer truly makes a difference to us, and we look forward to providing you with the same level of excellence in all your future visits.
My service advisor, Syed Hossain, is the best. He keeps me updated while my vehicle is in for service and reaches out to me afterwords to make sure that everything is okay and that I'm satisfied with the service. Texas Toyota of Grapevine is an excellent dealership from top to bottom. The service department is top notch, from my advisor to the mechanics. This is the main reason I purchased my vehicle from Texas Toyota of Grapevine. Highly Recommended!! John Thompson
Business response:
We are happy to hear about your outstanding experience with our service department. Your praise for the exceptional communication and follow-up care you received truly means the world to us. It's wonderful to know that the attention to detail and commitment to ensuring your complete satisfaction made such a positive impression. We take great pride in delivering top-notch service from our advisors through our skilled technicians, and your feedback confirms we're achieving that goal. Thank you for choosing Texas Toyota of Grap... read more
Texas Toyota of Grapevine has a 4.3 star rating with 17,064 reviews.
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.