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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Quick, efficient & great customer service
Business response:
Thank you for your fantastic feedback! We're thrilled to hear you had a quick and efficient experience with us. Providing great customer service is our top priority, and your satisfaction means everything. We look forward to serving you again!
Great. The service department does a great job. Alex is the best.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service department and that Alex made a positive impact. We appreciate your support and look forward to serving you again!
I liked they took me home and picked me up.
Business response:
We're thrilled to hear you had a great experience! Providing convenient service is important to us, and we're glad we could make your visit easier. Thank you for your kind words and for choosing us!
Craig got everything done with no problems.
Business response:
We're thrilled to hear that Craig provided you with a seamless experience! Thank you for your positive feedback and for choosing us. We're here to help whenever you need!
Great service and the advisor was fantastic!
Business response:
Thank you for your kind words! We are thrilled to hear that you had a great experience with our service team and that our advisor made a positive impression. Your satisfaction is our priority, and we look forward to assisting you again in the future.
Excellent Service Writer! Very thorough and attentive to our needs.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had an excellent experience with our service writer. Providing thorough and attentive service is a priority for us, and it's great to know that we met your expectations. We look forward to serving you again!
My service advisor, Robert Moran is the best in the business. He is the only reason I drove to Grapevine to get my car serviced.
Business response:
Thank you for your wonderful review! We are thrilled to hear that Robert Moran provided you with exceptional service and made your visit worthwhile. Our team strives to deliver the best experience possible, and it's rewarding to know that Robert is making such a positive impact. We look forward to serving you again in the future!
It took 2:30 hours, too long in my experience, and I was the one to get in there.
Business response:
We appreciate your feedback and understand that wait times can be frustrating. We're constantly working to improve our service efficiency and ensure a smoother experience for all our customers. Thank you for sharing your thoughts!
This was the second time that they left grease on the inside of the door and steering wheel. They used to put down paper covers on floor mats but it was wadded up and grease footprints were on our floor mats as well.
Business response:
Thank you for sharing your feedback with us. We appreciate you bringing this to our attention, and we understand how important it is to maintain a clean environment during our service visits. Our team strives to provide a high standard of care, and we are committed to addressing any concerns that arise. We would like to discuss this matter further to ensure we meet your expectations in the future. Please reach out to our General Manager, Neal Asaad, at 817-329-5949. Thank you again for your feedback, and we look forward to t... read more
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 12,942 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.