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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Toyota of Grapevine always does a great job making sure the experience is good and the work done is high level.
Business response:
Thank you for the wonderful feedback! We're delighted to hear that our team consistently delivers exceptional service and high-quality work. Your trust in Texas Toyota of Grapevine means so much to us, and we look forward to continuing to provide you with outstanding service.
My service rep Alex always makes sure the experience is easy & pleasant.
Business response:
Thank you for taking the time to share your experience with us. We're delighted to hear that your service representative consistently ensures your visits are smooth and enjoyable. Having team members who prioritize making each interaction comfortable and straightforward is exactly what we strive for at Texas Toyota. Your feedback about the quality of service you receive means a great deal to us, and we're grateful for your continued trust in our team.
Work done on timeline while I waited .
Business response:
Thank you for your feedback! We're glad we could complete your service efficiently while you waited. We appreciate you choosing Texas Toyota of Grapevine and sharing your positive experience.
Always ready to do the complete job even when it is unscheduled.
Business response:
We are ecstatic to hear about your positive experience with our service team. Your feedback about our team being prepared to handle comprehensive work, even when it comes up unexpectedly, truly means a lot to us. We take pride in our ability to accommodate our customers' needs and provide thorough service regardless of scheduling challenges. Thank you for recognizing our commitment to going the extra mile for our valued customers like yourself.
They took care of all my repair needs.I had a long wait time of 3 hours
Business response:
Thank you for trusting us with your repair needs. We're glad we could address everything for your vehicle. We appreciate your patience with the 3-hour wait time and are continuously working to improve our service efficiency while maintaining quality work.
I was experiencing a problem with a flat tire indicator on the dashboard and was informed about a screw embedded in a tire that was slowly deflating the tire The problem was found and completely repaired.
Business response:
We're thrilled to hear about your positive experience! Our team was able to quickly identify the screw causing your tire to slowly lose air and the dashboard warning. We're pleased we could provide a complete repair solution. Your satisfaction means everything to us at Texas Toyota of Grapevine, and we appreciate you sharing your experience.
My advisor Sabrina was great and the problem that I had was fixed.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that your advisor provided excellent service and was able to successfully resolve the issue you were experiencing with your vehicle. We take pride in having knowledgeable team members who can effectively address our customers' concerns and get them back on the road with confidence. Your feedback about the quality of service you received means a great deal to us at Texas Toyota, and we truly appreciate you taking the time to share yo... read more
Hard to get someone on the phone.
Business response:
We are sorry to hear that you feel this way about your experience. We understand your frustration, and we recognize how important it is for our customers to have easy access to our staff. Your feedback has been noted, and we are working to improve our phone accessibility to better serve you and all our customers. To discuss your experience, please contact our General Manager, Neal Asaad, at 817-329-5949.
During week days no line to wait for check in
Business response:
Thank you for sharing your experience with us. We understand how valuable your time is, and we're pleased to hear that our weekday check-in process has been convenient for you. Making your service experience smooth and efficient is something we work hard to achieve. We appreciate you taking the time to let us know that our efforts to minimize wait times during the week have made a positive difference for you. Your feedback helps us continue providing quality service to all our customers.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,433 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.