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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I had the pleasure of visiting Toyota of Grapevine today, and it was truly a wonderful experience.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are overjoyed to hear that your visit was truly pleasurable and that we were able to provide you with exceptional service. Your positive feedback means the world to us and reinforces our commitment to delivering outstanding experiences for every customer who walks through our doors. We genuinely appreciate you choosing Texas Toyota and look forward to serving you again in the future.
They need to update the service prices on their screens
Business response:
We appreciate your input regarding the service pricing displays. Your feedback helps us identify areas where we can improve the customer experience. We understand how important it is to have current and accurate pricing information readily available, and we take your observation seriously. Thank you for bringing this to our attention as we continuously work to enhance our service processes.
The customer service is always great.. The wait time was a tad long this time (7a-10a) but maybe because of the holiday weekend but other than that I'm always a satisfied customer. Keep up the great work!
Business response:
Thank you for sharing your wonderful feedback about your experience with us! We truly appreciate your loyalty and are delighted to hear that our customer service consistently meets your expectations. Your recognition of our team's efforts means so much to us. We understand that the extended wait time during your recent visit may have been inconvenient, and we genuinely appreciate your patience and understanding regarding the holiday weekend circumstances. Your continued satisfaction is what drives us to maintain our high sta... read more
Five stars all the way for the service department at Texas Toyota of Grapevine! From the moment I drove into the service bay, the entire experience was seamless, professional, and completely stress-free. The service advisors are incredibly knowledgeable and took the time to thoroughly explain what my vehicle needed without any high-pressure sales tactics. They kept me updated throughout the appointment, and the work was completed much faster than I anticipated. The waiting area is clean, comfortable, and highly accommodating... read more
Business response:
Thank you for the wonderful feedback! We're thrilled our team provided exceptional service and kept you well-informed. Your recognition of our commitment to quality workmanship means everything to us. We look forward to serving you for all future maintenance needs!
Thanks to Alex for good customer service!
Business response:
Thank you for recognizing Alex's excellent customer service! We're thrilled to hear about your positive experience and will share your kind words with Alex. We appreciate your feedback and look forward to serving you in the future.
A decent job with service and the professionalism of Syed the representative.
Business response:
Thank you for your feedback about our service and Syed's professionalism. We appreciate you taking the time to share your experience and look forward to serving you again.
Timely. But they seem to always find "extra" service to do.
Business response:
Thank you for your feedback about your service experience. We appreciate that you found our service timely. We understand your concern about additional service recommendations and want to assure you that we only recommend services that are genuinely in your vehicle's best interest. Our goal is transparency and keeping your vehicle running at its best.
Great job with my Rav4 tune up!
Business response:
Thank you for the positive feedback on your RAV4 service! We're delighted we met your expectations and appreciate you choosing Texas Toyota of Grapevine. We look forward to helping maintain your vehicle in the future.
Everything was good. Service rep Dan kept me updated.
Business response:
Thank you for the positive feedback! We're delighted that Dan kept you well-informed throughout your visit. We appreciate you taking the time to share your experience and look forward to serving you again.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.3 star rating with 17,064 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.