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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Great experience, good customer service. Nice waiting room
Business response:
Thank you immensely for sharing your experience! We are thrilled to hear that you enjoyed our customer service and found our waiting room comfortable. Feedback like yours means a great deal to us, and we look forward to welcoming you back for all your future automotive needs.
Excellent advisory and personal attention
Business response:
Thank you for your wonderful feedback! It is truly meaningful to hear that you received excellent advisory and personal attention during your visit. Our team takes great pride in making sure every customer feels valued and well-informed throughout their experience. We appreciate you taking the time to share your thoughts, and we look forward to continuing to serve you for years to come!
All aspects of the service were performed well.
Business response:
Thank you for your review! We are genuinely pleased to hear that every aspect of your service experience met your expectations. Knowing that our team delivered thorough and quality service means a great deal to us. We look forward to serving you again!
Always have to haggle on pricing.
Business response:
We take your feedback seriously, and we understand your frustration. Transparent and straightforward interactions are something we genuinely value, and we are sorry to hear that you feel this way about your visits. We would like to discuss this further and work towards a resolution. Please reach out to our General Manager, Neal Asaad, at 817-329-5949 so we can better understand your experience and explore how we can make future visits more seamless for you.
5 stars!! But I am curious less than two weeks later I am getting an email saying I need Fuel System Service? I only have just above 5,000 miles on my Camry.
Business response:
Thank you for the five-star rating we truly appreciate your kind words and are so glad to hear you are enjoying your Camry! We appreciate you bringing the fuel system service alert to our attention. Please feel free to reach out to us directly so that we can review your vehicle's service history and give you a clear, accurate picture of what, if anything, is currently recommended for your Camry.
5 stars for Manager who is always helpful. Thank you David Fraga. PS lift door intermittent issue remains so will be in touch for follow up when able.
Business response:
Thank you for your wonderful feedback, and we are so glad to hear that David provided you with the helpful, attentive service you deserve! It truly means a lot to know that his dedication made a positive impact on your experience, and we will be sure to pass along your kind words to him.
Excellent!! Very fast and took care of the vehicle!
Business response:
We are grateful for your kind words and the time you took to share your experience! It is wonderful to hear that your visit was fast and that your vehicle was well taken care of that is exactly the level of service we strive to provide every time. We look forward to seeing you again!
Alex was great as usual. All accomplished in a fairly reasonable amount of time
Business response:
We are honored to hear about your experience with us! It is wonderful to know that Alex delivered the outstanding service you have come to expect, and that everything was completed in a timely manner. We truly appreciate your continued trust and loyalty, and we look forward to serving you again!
Everything got done and in good time! Service rep was excellent also and kept me updated.
Business response:
We are grateful for your kind words and for you taking the time to share your experience! It is wonderful to hear that your service was completed efficiently and that you felt informed and well taken care of throughout the process. Keeping our customers updated every step of the way is something we genuinely care about, and we are glad that came through during your visit. We look forward to serving you again in the future!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.3 star rating with 17,064 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.