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701 E State Highway 114, Grapevine, TX, 76051, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 7:00 a.m. to 9:00 p.m. | |
Sun | Closed |
It was good. Smooth appointment and lead times.
Business response:
We are overjoyed to hear about your positive experience with us. It's wonderful to know that your appointment process went smoothly and that our lead times worked well for you. We strive to make every visit as efficient and convenient as possible for our customers. Your feedback about the seamless service means a great deal to our team. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Sean is an excellent service consultant
Business response:
Thank you for sharing your positive experience with our service team. We are delighted to hear that you found your service consultant to be excellent and that you received the quality care you deserved. Your feedback means a great deal to us and helps us understand what we are doing well. We truly value customers like you who take the time to recognize outstanding service, and we look forward to continuing to provide you with the exceptional experience you expect from Texas Toyota.
Took care of what was needed and got me out the door.
Business response:
We are delighted to hear that we efficiently handled your needs and provided you with prompt service. Your satisfaction with how quickly we were able to assist you and get you back on your way means a great deal to us at Texas Toyota. We strive to deliver reliable service that respects your valuable time, and we're pleased that we met your expectations. Thank you for choosing us and for taking the time to share your positive experience.
Good service Friendly people
Business response:
We are ecstatic to hear about your positive experience with our team. Your kind words about receiving quality service mean so much to us. We're delighted that you found our staff to be welcoming and personable during your visit. Creating a comfortable environment where customers feel valued is something we strive for every day. Thank you for taking the time to share your thoughts about your experience with us.
Sabrina is the perfect person for this job. She's patient, doesn't rush you, answers all questions and is upfront - let's you know if there are delays. You're the best.
Business response:
We are overjoyed to hear about your wonderful experience with our team member! It's fantastic to know that you received such patient and thorough service throughout your visit. Having someone who takes the time to answer all your questions without rushing you makes all the difference, and we're thrilled that you felt well-informed about any scheduling details. Your kind words truly mean the world to us and reinforce why we love serving our customers. Thank you for taking the time to share your positive experience!
Sabrina was excellent! She communicated very well with me!
Business response:
Thank you for your wonderful feedback! We are delighted to hear that you had such a positive experience with our team member's communication skills. Providing clear and responsive communication throughout the process is something we strive for with every customer. Your recognition of the excellent service you received means a great deal to us. We truly appreciate you taking the time to share your experience and look forward to serving you again in the future.
Excellent service, the service Tech was wonderful.
Business response:
We are absolutely thrilled to hear about your positive experience with our service team. Your kind words about receiving wonderful service mean so much to us and reflect our commitment to providing exceptional care for every customer. We take great pride in having skilled technicians who deliver outstanding service, and it's wonderful to know that this dedication was evident during your visit. Thank you for taking the time to share your experience - feedback like yours motivates our entire team to continue delivering the hig... read more
My experience was great! Carlo Diaz could not have been more helpful or nicer!
Business response:
We are glad to hear about your wonderful experience with us! It sounds like you received exceptional assistance that made your visit truly positive. We're thrilled that our team member provided such helpful and friendly service throughout your time with us. Your feedback about the outstanding care you received means so much to our Texas Toyota family. We appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of excellence in the future.
I worked with Mitchell Morgan, and I couldn't have asked for a smoother process. From the start, he wasn't pushy or trying to upsell mejust straightforward, transparent, and helpful. I was a little hesitant about taking the train from Austin to Dallas just to see the car, worried that it might not match what was advertised. But when I arrived, everything was exactly as listed. Mitch explained the option of putting a hold on the car with a deposit, but he never pressured me. He was honest that if someone else came in before m... read more
Business response:
Thank you immensely for taking the time to share your wonderful experience with us. We are thrilled to hear that your car buying journey was so smooth and stress-free from start to finish. It sounds like you received exactly the kind of straightforward and transparent service we strive to provide every customer. We understand how important it is to feel confident when making such a significant purchase, especially when traveling from afar to see the vehicle. We are delighted that everything matched your expectations perfectl... read more
Texas Toyota of Grapevine has a 4.1 star rating with 12,942 reviews.
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.