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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I have been a loyal advocate of Toyota of Texas since the lease of my 2024 Toyota Corolla. This company is outstanding in every phase of its existence. I will continue to broadcast my support and enthusiasm.
Business response:
Your review is appreciated and means so much to our team. Your loyalty and advocacy since leasing your Corolla truly highlights the commitment we strive for in every aspect of our operations. Knowing that you plan to continue sharing your positive experience and enthusiasm with others is incredibly meaningful to us. We are honored to have earned your trust and look forward to serving you for many years to come.
Service was timely, and I was updated promptly on inspection results, cost, and estimated completion time. Staff is always very friendly.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our service team. Your feedback about receiving timely updates on inspection results, costs, and completion times shows how much we value keeping our customers informed throughout the process. It means the world to us that you found our staff friendly and helpful. We truly appreciate your trust in Texas Toyota of Grapevine and look forward to continuing to provide you with excellent service.
Just excellent service as usual.
Business response:
We are grateful for your continued trust. Your recognition of our outstanding service means everything to our team. We understand how important reliable and consistent care is for your vehicle, and we're honored to be part of keeping it running smoothly. Your loyalty as a customer truly makes a difference to us, and we look forward to providing you with the same level of excellence in all your future visits.
My service advisor, Syed Hossain, is the best. He keeps me updated while my vehicle is in for service and reaches out to me afterwords to make sure that everything is okay and that I'm satisfied with the service. Texas Toyota of Grapevine is an excellent dealership from top to bottom. The service department is top notch, from my advisor to the mechanics. This is the main reason I purchased my vehicle from Texas Toyota of Grapevine. Highly Recommended!! John Thompson
Business response:
We are happy to hear about your outstanding experience with our service department. Your praise for the exceptional communication and follow-up care you received truly means the world to us. It's wonderful to know that the attention to detail and commitment to ensuring your complete satisfaction made such a positive impression. We take great pride in delivering top-notch service from our advisors through our skilled technicians, and your feedback confirms we're achieving that goal. Thank you for choosing Texas Toyota of Grap... read more
Quick and prompt- But pricey.
Business response:
We are absolutely thrilled to hear that you found our service quick and efficient! Your feedback about the speed of our service means a great deal to us at Texas Toyota of Grapevine.
VERY PROMPT AND EVERYTHING EXPLAINED
Business response:
We are glad to hear that our team provided such efficient service and took the time to clearly explain everything during your visit. Your satisfaction with the promptness and thoroughness of our communication means a great deal to us. Thank you for choosing Texas Toyota and for taking the time to share your positive experience.
Service advisor kept me informed of the status of my vehicle service.
Business response:
We are utterly delighted to hear about your positive experience with your vehicle service. It's wonderful to know that our service advisor made sure you stayed well-informed throughout the entire process. Clear communication during service appointments is something we take great pride in, and we're thrilled that this made a difference in your visit. Thank you for choosing Texas Toyota for your service needs, and we look forward to providing you with the same exceptional care in the future.
Syed is the advisor to see. He is very customer service oriented and not pushy with service. He was trained by the best and he continues to be the best
Business response:
We are overjoyed to hear about your wonderful experience with our service team. It's fantastic to know that you found your service advisor to be so customer-focused and professional in his approach. We take great pride in having team members who prioritize excellent customer care without being overly aggressive about services. Your recognition of his training and continued excellence means so much to us. We truly appreciate you taking the time to share your positive experience, and we look forward to continuing to provide yo... read more
Sale went well. Quick and pretty easy. I was told that everything was Checked and no issues on the car. It is a 2025 with 30k miles on it. I was only able to test drive it up to 50mph. Two days later I noticed it was pulling really bad over 50. I tried to contact salesman and was unable to get ahold of him at first. When he text me back I was told to show up at service center. I asked if I needed an appointment he responded back with just show up. When I showed up the service center was confused and said I needed an appointm... read more
Business response:
Thank you for sharing your experience with us. We understand the initial sale process went smoothly and you found it quick and straightforward, which we're pleased to hear about. We understand your frustrations, as the situation you've described falls short of the experience that we strive to provide. We would like to work with you to address these concerns properly. Please contact our General Manager, Neal Asaad, at 817-329-5949 so we can discuss this matter further and work towards a resolution.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 16,421 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.