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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
My scheduled appointment was at 8:30 on Saturday. I didn't realize how busy a Saturday was! I found a seat inside and while I waited, I received a couple of texts from my service advisor. Everything was completed within the estimated time I was given.
Business response:
We are excited to hear about your positive experience with your Saturday service appointment! We understand that Saturdays can be quite busy, and we truly appreciate your patience during the wait. It's wonderful to know that our service advisor kept you informed with timely updates throughout the process. Most importantly, we're pleased that your service was completed within the timeframe we promised. Your satisfaction with the communication and efficiency of your visit means a great deal to our team.
Sam, your service tech/representative, was very helpful. Thank you!
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about Sam's helpfulness means a great deal to us at Texas Toyota. We work hard to ensure every customer receives the attentive and knowledgeable service they deserve. It's wonderful to know that our representative took great care of you during your visit. We truly appreciate you taking the time to share your experience.
It's a good place. I just went to a busiest day of the week and it took almost 3 hours to get my oil change and tire rotation but overall it was OK.
Business response:
Thank you for your honesty about your recent service experience with us. Your patience during your oil change and tire rotation means a great deal to us, and we recognize how valuable your time is. We appreciate you acknowledging that it was still a good experience overall, and we're glad we could take care of your vehicle's needs. Your feedback helps us better understand how busy periods affect our service timing, and we'll continue working to provide efficient service even during our busiest times. Please reach out to our ... read more
Fast; in and out! Nice to have car well maintained!
Business response:
We are delighted to hear about your positive experience with our service team. Your feedback about the quick and efficient process means so much to us. It's wonderful to know that we could get you in and out promptly while ensuring your vehicle received the thorough care it deserves. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with excellent maintenance service.
Excellent customer service, they went above and beyond w/o being imposing. I was kept up to date, notified of potential delays, provided with reasonable options and genuinely felt like I was heard & my time was equally as valuable as theirs.
Business response:
Thank you for sharing your wonderful experience with us at Texas Toyota of Grapevine. We're thrilled to hear that our team provided outstanding service while respecting your time and preferences. Your feedback about feeling heard and valued truly means the world to us. We appreciate you recognizing our efforts in clear communication and transparency.
Great customer experience. Prompt service.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team! Your feedback about receiving excellent customer service and efficient assistance means so much to us. We truly appreciate you taking the time to share your positive experience, and we're delighted that we could provide you with the quality service you deserve. Thank you for choosing Texas Toyota for your automotive needs!
Very much satisfied with the service
Business response:
Thank you for your positive feedback! We're thrilled that you're satisfied with our service. Your satisfaction means everything to our team at Texas Toyota of Grapevine, and we look forward to serving you again.
I haven't waiting to long Thank you so much
Business response:
Thanks for taking the time to share your experience with us. We're thrilled to hear that your wait time was minimal and that you had such a positive visit. Your appreciation means the world to our team. We work hard to provide efficient service while maintaining the quality our customers deserve. It's wonderful to know we met your expectations and made your experience a pleasant one.
NA awesome awesomeness awesomely awe
Business response:
We're thrilled to hear about your fantastic experience! Your enthusiasm means the world to our team at Texas Toyota of Grapevine. Thank you for choosing us and for being such a valued customer!
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,433 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open tomorrow at 7:00 a.m.