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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Sean Castillo treat customer in professional manners.
Business response:
We are overjoyed to hear about your positive experience with our team. It's wonderful to know that Sean provided you with the professional service you deserved. Our team members take great pride in ensuring every customer feels valued and respected throughout their visit. Your feedback about the professional approach you received means a great deal to us at Texas Toyota. We're grateful for customers like you who take the time to recognize excellent service.
Always great service. Service advisor. Frank kept me up on the progress of my car and explained all the required services that were done on it when I picked it up. The Highlander platinum is a great car!
Business response:
We are delighted to hear about your wonderful experience with us! It's fantastic to know that you received excellent service throughout your visit. Frank sounds like he provided outstanding communication by keeping you informed about your vehicle's progress and taking the time to thoroughly explain all the services completed. We're also thrilled that you're enjoying your Highlander - it truly is an exceptional vehicle! Your positive feedback about our team's dedication to keeping customers informed and providing quality serv... read more
Appreciated the service advisor and great service all around.
Business response:
We are pleased to hear about your positive experience with our service team. Your recognition of our service advisor and the quality of care you received means everything to us at Texas Toyota of Grapevine. We understand how important it is to feel valued and well-cared for throughout your service experience, and we are thrilled that we met your expectations. Your feedback helps us continue providing the exceptional service that our customers deserve, and we look forward to serving you and your 2022 Toyota Camry again in the... read more
Always on time and great service
Customer service was excellent, but the wait time was a couple of hours.
Business response:
We are honored to hear about your positive experience with our team. Your recognition of our outstanding customer service means everything to us. We understand that spending a couple of hours waiting can feel lengthy, and we truly appreciate your patience during your visit. Your feedback helps us continue to deliver the quality service our customers deserve while also looking for ways to improve our processes. Thank you for choosing us for your service and for taking the time to share your experience.
Frank was great! Kept me informed every step. The cost of the repair was lower than 3 others non-dealership repair shops I went to.
Syed did a fantastic job with getting my car serviced quickly and efficiently
Business response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our service team. We take great pride in providing quick and efficient service to get you back on the road promptly. Your recognition means so much to us at Texas Toyota of Grapevine.
The service advisor was honest and my vehicle was completed on schedule. There were no issues to note.
Business response:
Thank you for your positive feedback! We're thrilled that our service advisor provided honest communication and completed your vehicle service on schedule. We appreciate your trust and look forward to serving you again.
Very thorough. I needed more servicing than I planned
Business response:
Thank you for your positive feedback! We understand that thorough inspections can sometimes reveal additional service needs beyond what was initially planned. We appreciate your trust in our team to provide comprehensive care for your RAV4. Your satisfaction means everything to us at Texas Toyota of Grapevine.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 16,421 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.