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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Mustafa was thorough and was a thoughtful salesman. I recommend him all the way.
Business response:
We are glad to hear about your positive experience with our team. It's wonderful to know that you found your salesperson to be thorough and thoughtful throughout the process. Your recommendation means a great deal to us at Texas Toyota. We truly appreciate you taking the time to share your feedback and are delighted that we could provide you with the quality service you deserved.
Service completed quickly. Car was received before sooner than promised.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that we were able to complete your service efficiently and get your vehicle back to you ahead of schedule. We understand how valuable your time is, and we're pleased that our team exceeded your expectations by delivering faster service than initially promised. Your satisfaction with our quick turnaround time means a great deal to us, and we appreciate you taking the time to share your feedback.
Great service - no issues. Free soda
Business response:
We greatly appreciate your feedback about the excellent service you received. It's wonderful to hear that your experience went smoothly without any concerns. We're delighted that you enjoyed the complimentary refreshment during your visit. Your satisfaction means everything to our team, and we look forward to continuing to provide you with outstanding service in the future.
Dan was very polite and efficient!
Business response:
We are absolutely thrilled to hear about your wonderful experience! Your kind words about the polite and efficient service you received truly mean the world to us. It brings us great joy to know that our team member provided you with the exceptional level of care that every customer deserves. We take pride in ensuring that each visit is both professional and welcoming. Thank you for taking the time to share your positive feedback - it helps us continue to deliver the quality service our customers have come to expect.
they did a good job aligning the wheels. Both Carfax and them have incorrect data and so I was presented required services that had alreay been performed. I had to take an hour to verify both of you were incorrect. Carfax gets a 2 and Toyota gets a 4
Business response:
Your feedback is incredibly valuable to us. We are pleased to hear that our team did a good job with your wheel alignment service. We understand your frustration regarding the incorrect service data that was presented to you, and we appreciate you taking the time to verify the information. We recognize that this created an inconvenience for you. Your experience helps us identify areas where we can improve our data accuracy and service recommendations. We truly value customers like you who provide honest feedback, and we are ... read more
Very knowledgeable, friendly and caring people. 2nd car I bought from them
Business response:
We are pleased to hear about your wonderful experience with our team. It means so much to us that you found our staff to be knowledgeable, friendly, and caring during your visit. We truly appreciate your loyalty in choosing us for your second vehicle purchase. Your trust in our dealership is something we deeply value, and we look forward to continuing to serve you with the same level of care and expertise in the future.
On time and quick. No problems
Business response:
We are delighted to hear about your positive experience with us. Your feedback about our timely and efficient service means so much to our team. We strive to provide smooth and hassle-free experiences for all our customers, and it sounds like we achieved that goal during your visit. We truly appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
Jeff J is an amazing tech for Texas Toyota. Because of him is why we get our vehicles serviced there. Very technical and thorough..
Business response:
We are utterly delighted to hear about your wonderful experience with our service team. It's fantastic to know that the technical expertise and thoroughness you've experienced keeps you coming back to Texas Toyota for your vehicle servicing needs. Your trust in our team means everything to us, and we're committed to continuing to provide the exceptional service that has earned your loyalty. Thank you for taking the time to share your positive feedback with us.
Pricing to replace a couple air filters was overpriced. Also, my car was left in the bay where I had to wait for cars to be moved. However, I was told to exit out the entrance by one of the technicians moving the cars. I was hoping service would have been better at this location.
Business response:
Your feedback is important to us and we appreciate you taking the time to leave a review. We understand your frustration. Your concerns help us identify areas where we can improve our processes and customer care. Please reach out to our General Manager, Neal Asaad, at 817-329-5949 so we can discuss your experience further and work to address these issues.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 14,123 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.