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Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Easy to schedule an appointment. Friendly, professional staff.
Business response:
Thank you for your positive feedback! We're delighted to hear about your experience with our friendly, professional staff and easy scheduling process. We appreciate you taking the time to share this with us at Texas Toyota of Grapevine.
Sean Castillo provided excellant services. Estimated right waiting time, called right after services. Provided a comprehensive automobile status report which give me clear pictures what I need to do for my car next. Really appreciated the services.
Business response:
Thank you for sharing your wonderful experience! We're thrilled to hear about the outstanding service you received, including the accurate time estimates and comprehensive vehicle status report. We truly value customers like you and look forward to continuing to provide excellent service.
Fast efficient and excellent communication.
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback regarding our speed and clear communication means so much to us. We work hard to ensure every customer receives prompt service while keeping you informed throughout the process. Thank you for taking the time to share your experience.
I recently purchased a vehicle for my daughter from Toyota of Texas Grapevine, and overall the experience had both positives and some frustrating surprises. The dealership itself is clean, spacious, and welcoming. Our salesperson, Jordan, was excellentprofessional, patient, and very attentive. He had multiple vehicles ready for us to view and made the test-driving process smooth and efficient. We really appreciated his effort and customer service. However, things became frustrating when we got to the out-the-door pricing. We... read more
Business response:
We're genuinely pleased that Jordan provided you with professional and attentive service throughout the vehicle selection and test drive process. It's wonderful to hear that he had multiple options ready and made that part of your experience smooth and efficient. We are sorry to hear that you are not fully satisfied with your visit and we understand your frustration. Your feedback helps us understand how we can better serve our customers. We're grateful that you would still recommend our facility and team, and we hope your d... read more
Everything was great from the salesman and manager plus the financial person
Business response:
Thank you for your wonderful feedback about your experience with our team. We are honored to hear that our sales professional, manager, and finance team all provided excellent service throughout your visit. Your positive words about each team member truly highlight our commitment to delivering outstanding customer care. We appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Great experience for my first car purchase! Milton is the best!
Business response:
Thank you for the wonderful feedback on your first car purchase! We're thrilled Milton made such a positive impact. Your experience means the world to us. Thank you for choosing Texas Toyota of Grapevine!
Great customer service, update as I waited, option to have additional work done, and communication through text through out the service.
Business response:
Thank you for the positive feedback! We're glad our team provided excellent customer service and kept you informed with regular updates and text communication throughout your service. Your satisfaction means a great deal to us, and we look forward to serving you again in the future.
Elvir was great and took care of everything
Business response:
Thank you for the wonderful feedback! We're delighted to hear that Elvir provided excellent service and took care of everything for you. Your satisfaction means everything to us, and we appreciate you recognizing the outstanding support you received. We look forward to serving you and your Toyota Tundra for years to come.
Great service! Service advisors very friendly
Business response:
We are ecstatic to hear about your wonderful experience with our team! It's fantastic to know that our service advisors made such a positive impression with their friendly approach. Providing excellent customer service is at the heart of what we do at Texas Toyota of Grapevine, and your feedback reinforces that we're meeting that goal. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you and your 2023 Toyota Tundra CrewMax Limited in the future.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 16,421 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is closed now. It will open at 7:00 a.m.