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Texas Toyota of Grapevine

4.1

About this business

At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more

Location details

701 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.110,754 reviews
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Heykeiko's profile image
2 years ago

Salesman was very pushy, applying press to buy the car. I traveled from Austin to look at/purchase the car. Yes it was late when we arrive, but that's not any reason to rush a sale. I have always brought my most of my cars from a Toyota dealership, this one was the worst Toyota Dealership I've ever dealt with. The salesman seems like he did not want to answer my questions. Fail to follow through on promise as of 7/14/23. I was told I would get second key to the car, I have not received it. I was told that the previous owner ... read more

TheEinTX's profile image
2 years ago

Steve Nafaa here is some more “love” for you. I told you this was coming you sleazy sham bag. STAY AWAY from TOYOTA of GRAPEVINE PRE-OWNED DEPARTMENT Steve Nafaa, the sales manager, is as sleazy as they come. I emailed in the morning about a 2020 Rav4 I was interested in. He asked what he could do to get me in the door. I said I’m not paying any “added accessory fees” and that I had been approved for a loan but could finance through Toyota if they could match the rate my credit union gave me. He said he doesn’t add accessory... read more

albert.cooper's profile image
albert.cooper 
2 years ago

vehicles gets A plus--management sales team gets a F I called at least 15 times in aug and sep of 2022 for Yousef Abdel-hamid to buy another new car but always on a call or meeting and Mark said he would hold his hand several times to return call. Finnally HAD to deal with mark cause Abdel was on vacation. salesman was young hispanic who knew nothing about rav4. I THOUGHT I was a loyal returning customer after buying (NEW) 4 corrola-2 tundra-1 tacoma-1 Highlander-3 rav4 from grapevine from 2009 to 2022. As for Mark he tells ... read more

Max's profile image
2 years ago

Terrible experience. And it got worst! INITIAL REVIEW: I purchased a used car, and took three sales rep to finalize the agreement. I never received the key until the documents were signed. I was told to wait outside. When they deliver the key, there was no second key. They didn't provide any support afterward to fix the problem, and several other parts that were missing and agreed to be provided, actually never got delivered. After two months of calls and messages with the sales rep who promised to solve all issues discussed... read more

danielkmann's profile image
danielkmann 
2 years ago

We recently bought a car from Texas Toyota of Grapevine. We tried everything to work out something with them, and they just kept using the "sleeze factor" in trying to resolve anything. First, when you go in there, you will notice it feels like a "sweat shop" in some ways, or a time share presentation. There is an island of people around computers that you are told are "the managers". Later, you will learn it is the 1-2 punch, or the "closer" that comes in after you make a deal with your salesman. We had a total of 3 closers... read more

Mummabear's profile image
Mummabear 
2 years ago

BUY ELSEWHERE! !!! We have purchased MANY cars and this is the WORST experience we have ever had! We bought our son a used KIA for Christmas! We were told by John the Used Salesman that the vehicle was new to the Used car lot and it would have the mandatory 180 point safety check done, maintenance needed done and ALL safety equipment (spare tire & tools missing when we looked over vehicle) would be in the car when we came to collect it. We put a deposit down, left car to get safety check and maintenance etc done. Used Salesm... read more

NEPALI's profile image
2 years ago

They are thieves ! They charge 7500 above msrp ! I dont recommend them to anyone. Horrible place! 

K.angel2's profile image
2 years ago

Mark Wimberly says, “Going to pull the car to the front so we can wait on you and you won’t have to wait on us.” Few hours later, we arrive.. car isn’t pulled up. Wait around at least 30 mins while they look for the car only for a manager to come out and say he sent it to the auction a few hours ago. COMPLETE waste of time. Drove from 40 mins away. Anyway, we leave, they type up some numbers, and we notice they also added 3k in “option” fees. Will never go back to this place. 

ty's profile image
2 years ago

DO NOT WASTE YOUR TIME! I felt uneasy the moment i walked in. The dealership felt like i was at the mall...it was dirty and to many people just hanging out. The manger told me that tack on an additional $7500 to the MSRP. This place will rip you off in a heartbeat... I was shopping for a Camry Se 

Frequently asked questions about Texas Toyota of Grapevine

How is Texas Toyota of Grapevine rated?

Texas Toyota of Grapevine has a 4.1 star rating with 10,754 reviews. 

When is Texas Toyota of Grapevine open?

Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.