This profile has been claimed by the business owner or representative.
Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Did a great job and service completed in a timely manner
I love my vehicle but the service was not as good as it could've been.
Good, timely and responsive.Servic was good
Business response:
Thank you for your feedback! We're glad to hear that our service was timely and responsive. If you need any further assistance or have additional feedback, feel free to reach out. We look forward to serving you again!
Robert Moran has been our service technician for many years. I cannot imagine any better service than that provided by Robert. We actually look forward to our service appointments because we get to visit briefly w/ this wonderful individual who takes care of all our needs and details. Thank you, Robert!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Robert has consistently provided exceptional service and that you look forward to your appointments with him. We'll be sure to pass along your kind words to Robert. Thank you for your continued trust, and we look forward to serving you again!
As always Toyota of grapevine outstanding service.
Business response:
Thank you for your continued support! We're delighted to hear that we consistently provide you with outstanding service. We appreciate your feedback and look forward to serving you again in the future!
Our service rep (Siede) was very helpful and the visits met all my expectations.
Business response:
Thank you for your review! We're pleased to hear that Siede was very helpful and that your visits met all your expectations. We appreciate your feedback and look forward to assisting you in the future!
Quick turn around in getting my vehicle serviced and back to me. Thank you, Kristina!
Business response:
Thank you for your feedback! We're glad to hear that your vehicle was serviced quickly and returned to you promptly. We'll make sure to pass along your thanks to Kristina. If you need anything else or have any questions, don't hesitate to reach out. We look forward to assisting you again!
So slow everywhere else has been an oil changes easily under an hour often less than a half hour. My car was there three hours and I had an appointment
Business response:
Thank you for your feedback. We're sorry to hear about the extended wait time for your oil change. We strive to provide efficient service, and it seems we fell short in your recent visit. Please contact General Manager Neal Asaad at 817-329-5949. He will be able to address your concerns directly and ensure that we improve our service in the future. We appreciate your patience and the opportunity to make things right.
Customer service is not great, wait times are horrible even with an appointment, just to be received.
Business response:
Thank you for your feedback. We apologize for the inconvenience you experienced with our customer service and wait times, even with an appointment. Your experience is important to us, and we'd like to make things right. Please contact our General Manager, Neal Asaad, at 817-329-5949. We appreciate the opportunity to improve and hope to better serve you in the future.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.2 star rating with 15,108 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.