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Texas Toyota of Grapevine

4.1

About this business

At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more

Location details

701 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.110,754 reviews
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DFW_Tom's profile image
4 years ago

Bought my old Camry from them 10 years ago and had a good experience with both their sales and service departments for several years. Now service is crap - it took 3 trips to get my dash replaced under recall and the CD hasn't worked since. Went in a couple of weeks ago for info on the new Camry and experience was terrible. No sales brochure. High pressure to buy on the spot. In the end, I bought elsewhere and am happy I did. 

louis-in-richardson's profile image
louis-in-richardson 
4 years ago

These people are scammy, I felt as though I had to shower when I left. Went back after buying a car for service and noticed there were no cars in the service area...a bad sign like going to an empty restaurant. Pressure sales people. I have bought Toyota cars from several dealers since 1978 - these are the worst. 

Leslie_otto's profile image
Leslie_otto 
4 years ago

WHAT A COMPLETE WASTE OF TIME!!! Carlston, the Internet Director and myself were emailing about a car that I was told BY HIM AND HIS ASSOCIATES they had available for me to look at and they proceeded to schedule we for merely hrs later to come see it. COMPLETE SMOKESCREEN BY EVERYONE INVOLVED. The car had been sold long before I got there: I’m irate that this uncouth dealership LIED TO ME about a car being available just to snake me into driving down there so I would buy something different. Super UNDERSTAFFED and no one see... read more

cwhite4455's profile image
cwhite4455 
4 years ago

Awful Recall service done and this dealer was the closest to my house. Just to get the appointment I had to wait on the phone over 25 minutes and was moved around to at least four different people. Actually, the first time I called, the attendant stated the recall system was down and to call another day. So, make that two calls and thirty minutes wait time. So far, zero stars. I was told that my appointment was for tomorrow, Friday. I tried to call to get it changed later in that same day (Thursday) and was told that my appo... read more

CM's profile image
4 years ago

Pressured to do other repairs, Rude and ignored I went to them to have recalls fixed, cost to be zero dollars. The service person, Jason, tired right off to sell me other repairs to get money. I told him I just want the recalls done, don't do anything else. I was recently robbed and the last thing I wanted was being pushed to pay for things I don't need. They had the car all day then 'Lori' called and stated my car NEEDS A LOT OF REPAIRS and that I don't maintain it, it wont last. We told her, we do not want repairs now, and... read more

bhwong57's profile image
5 years ago

I asked for qoute for maintenance on a 05 sequoia and you tried to sell me a car And never got back to me! xxx!? 

Dawg_21's profile image
5 years ago

Terrible service department. Waited 4 hours for an oil change with no update. Forgot my car and offered nothing but sorry this is just a random thing 

Disappointedrecall2020's profile image
Disappointedrecall2020 
5 years ago

No help with repeated recall notices from Toyota I took my 4-runner here in April of 2020 for recall work and also spent about $1300 in general maintenance/upkeep work they found I needed. Since I have been there I have received 3 additional Toyota factory recall notices for same recall I was told they have fixed. I called the main Toyota national # 3 times, in addition to calling the service department to see if there was a way to have the system stop sending me recall notices. And also to confirm the work was actually done... read more

andrabetts5's profile image
andrabetts5 
5 years ago

Purchased a 2009 Chev Traverse in 2017. The absolute worst!! The transmission is going out and the shocks were bad from day one. Said they would fix the problem but instead handed me a bill for $1500 after i bought the car for $8500. Very dishonest dealership. If you are thinking about buying a pre owned from this dealership take it to a mechanic first. I wrote a warning review before and they quickly replied that they were sorry whoopty woo and i should give so and so a call to see how they could help....LMAO. I called and ... read more

Frequently asked questions about Texas Toyota of Grapevine

How is Texas Toyota of Grapevine rated?

Texas Toyota of Grapevine has a 4.1 star rating with 10,754 reviews. 

When is Texas Toyota of Grapevine open?

Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.