This profile has been claimed by the business owner or representative.
Texas Toyota of Grapevine
- Car Dealers
- Grapevine, TX
About this business
At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more
Location details
701 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
SOLD ME A CAR WITH TRANSMISSION AND AIR BAG ISSUES This is by far THE WORST dealership I have ever used! SOLD US A CAR WITH TRANSMISSION PROBLEMS AND AIR BAG PROBLEMS AND I HAVE THREE KIDS 5 AND UNDER! ALSO, it has TWO BUSTED SEATBELTS IN THE BACK! (let's not forget it had an open recall that they said was fixed.. but was not) NONE OF THIS WAS DISCLOSED TO US! The used manager Bruce and the used car director Omar will keep you there for HOURS while LYING TO YOUR FACE the entire time! They told us our deal was finalized (or t... read more
SLOW!!!!! Every time we take my car in for just an oil change (WITH an appointment time), we are stuck here ALL DAY. It is absolutely ridiculous how long it takes to change oil. If you have your vehicle in at your time slot, they should be able to change oil within an hour...maybe two. Do not schedule service here unless you want to spend your entire day sitting at this dealership!!!!!
I bought my wife a car for Christmas from Toyota grapevine. A pre owned 2019 Toyota Camry in December. The car fax came back clean. In February I started noticing paint bubbling and was peeling off the bumper.I contacted Toyota and they had me send them some pictures of the bumper. After waiting over a month with no communication I contacted them again. They said the gentleman I sent them to was out due to covid-19 and they needed me to send them more pictures. after sending the pictures they then wanted me to drive back out... read more
DISHONEST! Total scammers! Worst experience. Hoping to save time, we had worked out the pricing terms via email prior to coming to the dealership to sign paperwork and pick up the car. Our financing was pre-approved through USAA. It took them 3 1/2 hours to bring us the final loan paper, but it was TOYOTA financing not USAA! They said they could not do outside financing because of COVID-19 and we would just have to refinance with USAA later (LIE!). When we threatened to leave, suddenly USAA financing was okay. What a CROCK!
Took my car here to get a state inspection, it took them over 2 hours to tell me it wouldn't hook up to the machine and to come back another time for a diagnostic test. I bring it back the next week and left it all day (7:30-5) just for them to tell me they didn't have enough time to diagnose it. I called a few times before driving there to see if I could check on the progress but my assigned service representative never picked up the phone and when calling the general parts department they assured me they would have him cal... read more
Bait and switch Send my wife up here to purchase a vehicle she wanted. She dealt with Mr. Mahmoud Alnasser who she said was very nice. When it comes time to sign all of the paperwork, she was dealing with a Mr. Bruce Jackson. Mr. Jackson tried to throw on a $1300 "reconditioning fee" which he claims covers the cost to make the vehicle ready to sale, including maintenance they did (oil/filter change and wipers). This is classic bait and switch. Be wary of the fact that they will try to throw on fees and the price you see list... read more
Not reliable and not trustworthy ! July2019 - Went with a complaint saying why coolant reservoir keeps draining out. They did all analysis of radiator and what not and said radiator is leaking. 1.2K spent on replacement of radiator. Guess what after a week coolant is drained out again. Now they said well we will top it off keep monitoring it. October 2019 - next service i went in told the issue about coolant draining out. Well we need to check everything again. Ok - 2 - 3 hours. Never got a call back after 4 hours. Called th... read more
Do not talk to the salesperson named SEAN... I just bought a car from Toyota Grapevine and the experience wasn't that good. I got a bad salesperson named Sean. The car was missing a key and he didn't tell me that until we close the deal. He was so pushy and doesn't let you make a decision. I trade a car in a He doesn't explain to you how much you gonna get for the trade-in or your APR or loan terms or any breakdown. When I asked about that information he told me that don't worry you get the best deal which I doubted. STAY AW... read more
STAY AWAY FROM THIS PLACE!!! William Lomax is a HORRIBLE sales rep!!! Has no emotion and no personable skills. The dealership lost a for sure sale due to his attitude and his lack of communication. I dealt with Douglas today at lunch and he was amazing if he was here this evening he would have had the sale for sure!! I will ensure everyone knows not to go here due to our treatment.
Frequently asked questions about Texas Toyota of Grapevine
How is Texas Toyota of Grapevine rated?
Texas Toyota of Grapevine has a 4.1 star rating with 10,754 reviews.
When is Texas Toyota of Grapevine open?
Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.