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Texas Toyota of Grapevine

4.1

About this business

At Toyota of Grapevine in Grapevine, TX, we’ve proudly served our community and surrounding cities like Keller, Southlake, Colleyville, and Euless with a commitment to delivering outstanding service since 1997. As one of the top Toyota dealers in the Dallas metroplex, if you're looking to buy, lease, or finance, we offer a wide selection of top-selling models like the Camry, RAV4, Tundra, Tacoma, and a variety of hybrid options. Our service center, staffed by certified technicians, provides expert care for your vehicle, from... read more

Location details

701 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
SunClosed
4.110,754 reviews
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sydney romero's profile image
sydney romero 
3 years ago

AS POSTED ON GOOGLE AS WELL!!! : I am beyond LIVID with this Texas toyota of grapevine dealership ! Absolutely worst customer service from JERRY the used car manager and NASSAR who was my sales guy. I bought my car not even 6 weeks ago and made my first payment this past friday on 12/3. I came saturday to get my car serviced and was told my tires were bad and needed replacement asap. As well as my alignment. I was told to come on monday morning so my sales guy could take care of me. He did quite the opposite. Wasting my time... read more

johnnymac's profile image
johnnymac 
3 years ago

Had sunroof replaced and these guys gave my 2020 1794 tundra back with grease and oil all over the off white headliner. They said at the time they would replace it then backed out. You may want to get your repairs & warranty work from a different dealers. 

Bela's profile image
3 years ago

The sales person was really nice, he was very patient with me as I am not very good at making decisions. The problem was with the price, they advertised one price on their website and when we went to do the paper work they came back with another price that was almost 4,000 dollars more. When the manager came out he tried to blame the salesmen for the “inconvenience.” Very unprofessional. Would not recommend especially if you are a first time buyer. The car is still missing some stuff in it too. We ended up paying a lot more ... read more

Jrbiggsfirehouse's profile image
Jrbiggsfirehouse 
3 years ago

The experience was unsatisfactory. With an appointment we had over a 2 hour wait for a basic oil change. They run a shady business or they are incompetent to do their job. One service employee tells you one thing & another something opposite(get on the same page people!) I got an up charge even with the Toyota service plan. I feel like they just took advantage because I sent my wife up there. I was actually about to buy another Toyota truck because they are great trucks. It isn’t worth dealing with their service schnanagans.... read more

topherfitz's profile image
topherfitz 
4 years ago

Avoid Toyota Of Texas Grapevine at all costs… seriously, drive that extra 15-20 minutes further for any other Toyota dealership, you’ll likely have a better experience anywhere else but here. I’ve now given this dealership three, yes three tries to do a halfway decent job at being a “dealership”. Each time, they have failed miserably, and after my third time… I’m done. First I went in looking to purchase a used Toyota Tundra. I have specific requirements for what I was looking for, and explained that to the salesmen who appr... read more

prattdog's profile image
4 years ago

This was not a good experience. I seen a car on their website and i made a appointment to go in and look at it. The website said it was $19,802. I go in and test drive the car. I like the car. So i agree to pay that price. Then i noticed a option charge on the paper work. I was told it was a Market in fluctuation charge. I told him that I do not agree to that charge and that the website says a set price and i want to pay that set price. The salesman goes back and talks to his boss. Then his boss calls me over to his table an... read more

deandrawheaton's profile image
deandrawheaton 
4 years ago

I purchased a used vehicle (2019 Nissan Altima) in August 2020 from Texas Toyota of Grapevine. The vehicle car facts made no mention of the vehicle having ever been in an accident. There was only one previous owner and the vehicle only had about 37,000 miles on it at the the time of purchase. 5 days after purchasing the vehicle the battery malfunctioned and the Sales person Sean Patterson who sold me the car but whose name is nowhere on my documents, Will Shearins name is on all my documents, nevertheless Sean insinuated tha... read more

Treenieh's profile image
4 years ago

I accompanied my daughter to this dealership to take care of some paperwork, I was absolutely appalled by the way we were treated by one of the finance managers. If you want to be valued as a customer, a woman and a person this is not the dealership for you. Go somewhere where your business is appreciated and the employees act as if they have a little class. Clearly that would not be this dealership. 

eggibbons's profile image
eggibbons 
4 years ago

I Purchase a 2020 4 Runner about 3 Months ago. I was told the extra warranty covered windshield replacement. I found out it does not. Why am I paying for something monthly that honestly is not meant to be used. I guess that is why I have not received any information on the warranty that I am paying for. At 3200 miles on the 4 Runner I have not required any real service from the dealer at this time. It is bothering that a dealership with wonderful products would stoop to such a low level for a few hundred dollars. 

Frequently asked questions about Texas Toyota of Grapevine

How is Texas Toyota of Grapevine rated?

Texas Toyota of Grapevine has a 4.1 star rating with 10,754 reviews. 

When is Texas Toyota of Grapevine open?

Texas Toyota of Grapevine is open now. It will close at 9:00 p.m.